Research on small team collaboration repeatedly shows that 'distance matters'. More recent work has refined this concept of distance to develop geographic dispersion measures to explain the negative effects that team configuration has on productivity ...

When health services involve long-term treatment over months or years, providers have the ability, not present in acute emergency care, to collaboratively reflect on clients' changing health data and adjust interventions. In this paper, we discuss ...

Pervasive information streams that document people and their routines have been a boon to social computing research. But the ethics of collecting and analyzing available&-but potentially sensitive-online data present challenges to researchers. In ...

This study was conducted to determine whether monitoring moderated the impact of trust on the project performance of 57 virtual teams. Two sources of monitoring were examined: internal monitoring done by team members and external monitoring done by ...

Collaborative sensemaking requires that analysts share their information and insights with each other, but this process of sharing runs the risks of prematurely focusing the investigation on specific suspects. To address this tension, we propose and test ...

The traditional core of CSCW focuses on the relationships, tensions, and gaps between technical systems and social activity. Policy orbits around this core as a persistent but marginally represented presence. In the last few years, however, CSCW has ...

During large scale humanitarian crises, relief practitioners identify data used for decision making and coordination, as critical to their operations. Implicit in this need is the required capabilities for analyzing data. Given the rapidly evolving ...

In recent years, gamification, “the use of game design elements in non-game contexts”, has drawn the attention of an increasing number of scientists. Although several studies highlighted the benefits of gamification in many applications, its potential ...

Situation reports, or sitreps, are documents commonly used by UN agencies and humanitarian NGOs involved in emergency response to disseminate information to and from relief workers in the field. This paper analyzes the information labor involved in ...

Highly mobile knowledge workers spend a large portion of their time traversing within and among different infrastructural configurations as they move through space. These dynamic configurations are experienced as either technological or contextual ...

In this paper, we explore blind people's motivations, challenges, interactions, and experiences with visual content on Social Networking Services (SNSs). We present findings from an interview study of 11 individuals and a survey study of 60 individuals, ...

Personalized support for students is a gold standard in education, but it scales poorly with the number of students. Prior work on learnersourcing presented an approach for learners to engage in human computation tasks while trying to learn a new skill. ...

In this paper, we describe the collaborative work of hospital porters. The profession of hospital porters is understudied in sociology and in Computer Supported Cooperative Work, despite numerous studies of healthcare IT. We describe how a new IT system ...

Most related research about intra-family communication follows the reality of developed countries, where older adults can live independently from their families and are likely to embrace technology. Contrarily, in Chile and other Latin American ...

This paper presents a qualitative study of people with disabilities, focusing on issues of their social interaction and integration. Through interviews and participatory observations with a group of people with motor disabilities in China, we found that ...

This study investigates how offshore information technology (IT) service providers (vendors) coordinate work with their clients (employers) in order to succeed in the global IT offshore outsourcing industry. We reviewed literature on coordination ...

High performance computing (HPC) has driven collaborative science discovery for decades. Exascale computing platforms, currently in the design stage, will be deployed around 2022. The next generation of supercomputers is expected to utilize radically ...

When personalities clash, teams operate less effectively. Personality differences affect face-to-face collaboration and may lower trust in virtual teams. For relatively short-lived assignments, like those of online crowdsourcing, personality matching ...

Online communities, much like companies in the business world, often need to transfer 'best practices' internally from one unit to another to improve their performance. Organizational scholars disagree about how much a recipient unit should modify a ...

Research into socio-technical systems like Wikipedia has overlooked important structural patterns in the coordination of distributed work. This paper argues for a conceptual reorientation towards sequences as a fundamental unit of analysis for ...