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- research-articleApril 2024
Using Voice and Biofeedback to Predict User Engagement during Product Feedback Interviews
ACM Transactions on Software Engineering and Methodology (TOSEM), Volume 33, Issue 4Article No.: 87, Pages 1–36https://doi.org/10.1145/3635712Capturing users’ engagement is crucial for gathering feedback about the features of a software product. In a market-driven context, current approaches to collecting and analyzing users’ feedback are based on techniques leveraging information extracted ...