Abstract
This paper reports on the requirements analysis for one-stop government. It is focused on the work that was done in the analysis phase of the eGOV project — an EU project with the goal to develop an integrated platform for realizing online one-stop government — which is presented as a case study. Different types and sources of requirements are described. Furthermore the user-survey for the eGOV project is dealt. The paper concludes with some of the insights gained from the requirements analysis.
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© 2002 Springer-Verlag Berlin Heidelberg
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Krenner, J. (2002). Reflections on the Requirements Gathering in an One-Stop Government Project. In: Traunmüller, R., Lenk, K. (eds) Electronic Government. Lecture Notes in Computer Science, vol 2456. Springer, Berlin, Heidelberg. https://doi.org/10.1007/3-540-46138-8_19
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DOI: https://doi.org/10.1007/3-540-46138-8_19
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