Business Process Management - As a Method of Governance

Abstract

Practical examples of the public administration are discussed, in order to show the fact that business process management does not only serve the purposeful reorganization of administrative expirations but transports at the same time processes of organizational learning in the sense of Governance. Under the signs of e-Government there are above all the capability to cooperate and to act under on-line conditions, which must be learned by coworkers and administrative organizations. It is reported on a Virtual Community, which is used as instrument both for the business process management and for e- Governance.