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References
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See, for example, The Concise Oxford Dictionary, Seventh Edition, Apr. 1981, p. 355
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Lehman, M.M. (1995). Process improvement — The way forward. In: Iivari, J., Lyytinen, K., Rossi, M. (eds) Advanced Information Systems Engineering. CAiSE 1995. Lecture Notes in Computer Science, vol 932. Springer, Berlin, Heidelberg. https://doi.org/10.1007/3-540-59498-1_233
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