Abstract
Heart disease is one of the most prominent silent killers in the world. Further, treating the heart disease problems is considerably costly. In the era of the Fourth Industrial Revolution (4IR), many heart disease monitoring mobile applications are available on Google Play and Apple App Store. These applications enable the patients to carry out self-monitoring of their heart conditions practically easy. This study aims to conduct usability evaluations of selected heart disease monitoring mobile applications from the perspective of the heart patients. The compared applications are: (i) Cardiag Diagnosis, (ii) iCare Health Monitoring Full, and (iii) Heart Rate Plus. These applications were evaluated and compared based on the features offered by the applications as well as their common usability elements: (i) learnability, (ii) efficiency, (iii) memorability, (iv) error, and (v) satisfaction. This comparative study adopted the Post-Study System Usability Questionnaire (PSSUQ) in evaluating heart disease monitoring mobile applications. The study recruited twenty heart patients in a hospital in Palembang, Indonesia. From the participants’ assessments, the study found that the applications: (i) offer peripheral features unnecessary to the users, (ii) slowness in providing results (i.e., measurement and/or feedback), (iii) unmemorable features, and (iv) results of measurements are perceived to be dubious and unreliable. This paper theoretically contributes to provide recommendations to application developers and usability designers on the importance of meeting the usability elements desired by the users, especially mobile applications for chronic diseases.
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The main researcher thanked Universitas Bina Darma for providing grant funding to conduct this research.
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Sobri, M., Ijab, M.T., Nayan, N.M. (2019). Usability Evaluation of Heart Disease Monitoring Mobile Applications: A Comparative Study. In: Badioze Zaman, H., et al. Advances in Visual Informatics. IVIC 2019. Lecture Notes in Computer Science(), vol 11870. Springer, Cham. https://doi.org/10.1007/978-3-030-34032-2_58
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DOI: https://doi.org/10.1007/978-3-030-34032-2_58
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