Abstract
Artificial Intelligence drives business model innovation. In this context, our paper examines major amendments of business model elements (value proposition, value creation and value capture) due to artificial intelligence implementation into products and services. Based on a literature review changes like enhanced autonomous and adaptive value proposition, intense use of data and stronger collaboration in ecosystems as well as adapted revenue models are identified, analyzed and presented in this paper.
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Neuhüttler, J., Kett, H., Frings, S., Falkner, J., Ganz, W., Urmetzer, F. (2020). Artificial Intelligence as Driver for Business Model Innovation in Smart Service Systems. In: Spohrer, J., Leitner, C. (eds) Advances in the Human Side of Service Engineering. AHFE 2020. Advances in Intelligent Systems and Computing, vol 1208. Springer, Cham. https://doi.org/10.1007/978-3-030-51057-2_30
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DOI: https://doi.org/10.1007/978-3-030-51057-2_30
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