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Knowledge Transfer in Software Development Teams Using Gamification: A Systematic Literature Review

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New Perspectives in Software Engineering (CIMPS 2020)

Part of the book series: Advances in Intelligent Systems and Computing ((AISC,volume 1297))

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Abstract

One of the objectives of knowledge management is knowledge transfer. In software development projects, collaborative work is the key to teamwork. These projects are classified as knowledge-intensive, and their activities are related to the materialization of an organization’s knowledge. Therefore, software development teams require knowledge transfer capabilities. However, there are difficulties associated with communication and collaboration that create challenges for software development teams and require mitigation. One way to mitigate such problems is the use of gamification. This paper presents the results of a systematic review of the literature to identify gamification based strategies that encourage knowledge transfer from software development teams. These strategies were classified, and interesting approaches were found to identify gamification as a key strategy for software development teams. The use of gamification achieves positive results in the generation of knowledge transfer capabilities in software development teams.

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Authors and Affiliations

  1. Universidad de Medellín, Carrera 87 no. 30-65, 50026, Medellín, Colombia

    Saray Galeano-Ospino, Liliana Machuca-Villegas & Gloria Piedad Gasca-Hurtado

  2. Universidad del Valle, Calle 13, 100-00, 760032, Cali, Colombia

    Liliana Machuca-Villegas

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  1. Saray Galeano-Ospino
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  2. Liliana Machuca-Villegas
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  3. Gloria Piedad Gasca-Hurtado
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Correspondence to Gloria Piedad Gasca-Hurtado .

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Editors and Affiliations

  1. Centro de Investigación en Matemáticas A.C., Unidad Zacatecas, Zacatecas, Mexico

    Jezreel Mejia

  2. Centro de Investigación en Matemáticas A.C., Unidad Zacatecas, Zacatecas, Mexico

    Mirna Muñoz

  3. Departamento de Engenharia Informática, Universidade de Coimbra, Coimbra, Portugal

    Álvaro Rocha

  4. Facultad de Informática Mazatlán, Universidad Autónoma de Sinaloa, Mazatlán, Mexico

    Yadira Quiñonez

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Galeano-Ospino, S., Machuca-Villegas, L., Gasca-Hurtado, G.P. (2021). Knowledge Transfer in Software Development Teams Using Gamification: A Systematic Literature Review. In: Mejia, J., Muñoz, M., Rocha, Á., Quiñonez, Y. (eds) New Perspectives in Software Engineering. CIMPS 2020. Advances in Intelligent Systems and Computing, vol 1297. Springer, Cham. https://doi.org/10.1007/978-3-030-63329-5_8

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