Abstract
Museums have now changed their intent and embraced a more “visitor-oriented” approach to provide this unforgettable experience for visitors. Digital museum strategy plays a decisive role in how museums want to use technology to promote innovation network growth, competitive advantage, and economic efficiency. However, it is worth noting that there are still significant gaps in technical equipment between museums. This paper draws on the Museum of the Tate and aims to examine its transformation from a conventional museum to a museum of the 21st century. The case of Tate museum is of particular interest because of its obvious intention to be regarded as a leading museum in Europe, expressed in its current strategic planning policies. This paper also highlights some of the advantages and problems associated with this program and its future directions. This paper examines how Tate has introduced technological systems to turn itself into a virtual museum and succeed in the global economy. This paper aims at examining and explaining a museum’s transformation into a virtual museum. The findings of the case study show that the Tate museum has successfully applied the digital strategy with the goal of being a model for the world of virtual museums. This paper helps cultural practitioners draw more lessons from the proposed key drivers of digital museum strategies and reach conclusions on digital museum planning today.
Access this chapter
Tax calculation will be finalised at checkout
Purchases are for personal use only
Similar content being viewed by others
References
Amato, F., et al.: Big data meets digital cultural heritage: design and implementation of scrabs, a smart context-aware browsing assistant for cultural environments. J. Comput. Cult. Heritage (JOCCH) 10(1), 1–23 (2017)
Bertacchini, E., Morando, F.: The future of museums in the digital age: new models of access to and use of digital collections. Int. J. Arts Manage. 15(2), 60–72 (2013)
Cassidy, C.A., et al.: Digital pathways in community museums. Mus. Int. 70(1–2), 126–139 (2018)
Champipi, E., Kitsios, F., Kamariotou, M.: Innovation management and new service development strategy: a case study in cultural heritage institutions. In: Proceedings of the 8th International Symposium & 30th National Conference on Operational Research, Patras, Greece, pp. 115–119 (2019)
Ch’ng, E., Cai, S., Leow, F.T., Zhang, T.E.: Adoption and use of emerging cultural technologies in China’s museums. J. Cult. Heritage 37, 170–180 (2019)
Conway, T., Leighton, D.: Staging the past, enacting the present: experiential marketing in the performing arts and heritage sectors. Arts Mark. Int. J. 2, 35–51 (2012)
Damala, A., Ruthven, I., Hornecker, E.: The MUSETECH model: a comprehensive evaluation framework for museum technology. J. Comput. Cult. Heritage (JOCCH) 12(1), 1–22 (2019)
Daniela, L.: Virtual museums as learning agents. Sustainability 12(7), 1–24 (2020)
Dragoni, M., Tonelli, S., Moretti, G.: A knowledge management architecture for digital cultural heritage. J. Comput. Cult. Heritage (JOCCH) 10(3), 1–18 (2017)
Evrard, Y., Krebs, A.: The authenticity of the museum experience in the digital age: the case of the Louvre. J. Cult. Econ. 42(3), 353–363 (2018)
Gil-Fuentetaja, I., Economou, M.: Communicating museum collections information online: analysis of the philosophy of communication extending the constructivist approach. J. Comput. Cult. Heritage (JOCCH) 12(1), 1–16 (2019)
Gofman, A., Moskowitz, H.R., Mets, T.: Marketing museums and exhibitions: what drives the interest of young people. J. Hosp. Mark. Manage. 20, 601–618 (2011)
Greffe, X., Krebs, A., Pflieger, S.: The future of the museum in the twenty-first century: recent clues from France. Mus. Manage. Curatorship 32(4), 319–334 (2017)
Ioannides, M., et al.: Immersive digital heritage experience with the use of interactive technology. In: Ioannides, M., et al. (eds.) EuroMed 2016. LNCS, vol. 10059, pp. 265–271. Springer, Cham (2016). https://doi.org/10.1007/978-3-319-48974-2_30
Kamariotou, V., Kamariotou, M., Kitsios, F.: Strategies for increasing visitors’ interaction: the case of virtual museum and exhibitions. In: Sakas, D.P., Nasiopoulos, D.K., Taratuhina, Y. (eds.) IC-BIM 2019. SPBE, pp. 409–414. Springer, Cham (2021). https://doi.org/10.1007/978-3-030-57065-1_42
Kamariotou, V., Kamariotou, M., Champipi, E., Kitsios, F.: Moving towards museum digital strategy: a transformational framework. In: Sakas, D.P., Nasiopoulos, D.K., Taratuhina, Y. (eds.) IC-BIM 2019. SPBE, pp. 397–402. Springer, Cham (2021). https://doi.org/10.1007/978-3-030-57065-1_40
Karp, C.: Digital heritage in digital museums. Mus. Int. 56(1–2), 45–51 (2014)
Kim, S.: Virtual exhibitions and communication factors. Mus. Manage. Curatorship 33(3), 243–260 (2018)
Kim, S., Lee, H.: Visitor attention and communication in information-based exhibitions. Int. J. Des. 10(2), 15–30 (2016)
King, L., Stark, J.F., Cooke, P.: Experiencing the digital world: the cultural value of digital engagement with heritage. Heritage Soc. 9(1), 76–101 (2016)
Kitsios, F., Champipi, E., Grigoroudis, E.: Cultural and creative industries innovation strategies for new service development using MCDA. In: Grigoroudis, E., Doumpos, M. (eds.) Operational Research in Business and Economics. SPBE, pp. 69–84. Springer, Cham (2017). https://doi.org/10.1007/978-3-319-33003-7_4
Kitsios, F., Champipi, E., Grigoroudis, E.: New service development: strategy and innovation process in cultural and creative industries using MCDA. In: Proceedings of 4th International Symposium & 26th National Conference on Operational Research, Chania, Crete, Greece, pp. 36–42 (2015)
Lehman, K., Roach, G.: The strategic role of electronic marketing in the Australian museum sector. Mus. Manage. Curatorship 26, 291–306 (2011)
Lo Turco, M., Calvano, M.: Digital museums, digitized museums. In: Luigini A. (ed) Proceedings of the 1st International and Interdisciplinary Conference on Digital Environments for Education, Arts and Heritage. EARTH 2018. Advances in Intelligent Systems and Computing, vol. 919, pp. 387–398. Springer, Cham (2019)
Marty, P.F.: Museum websites and museum visitors: digital museum resources and their use. Mus. Manage. Curatorship 23(1), 81–99 (2008)
Münster, S.: Digital heritage as a scholarly field—topics, researchers, and perspectives from a bibliometric point of view. J. Comput. Cult. Heritage (JOCCH) 12(3), 1–27 (2019)
Münster, S., Ioannides, M.: A scientific community of digital heritage in time and space. In: 2015 Digital Heritage, Granada, Spain, pp. 267–274. IEEE (2015)
Perry, S., Roussou, M., Economou, M., Young, H., Pujol, L.: Moving beyond the virtual museum: engaging visitors emotionally. In: 23rd International Conference on Virtual System & Multimedia (VSMM), Dublin, Ireland, pp. 1–8. IEEE (2017)
Russo, A., Watkins, J., Groundwater-Smith, S.: The impact of social media on informal learning in museums. Educ. Media Int. 46(2), 153–166 (2009)
Shaharir, S.A., Zanuddin, H.: museum institutions in the digital age: the insights of Malaysian museums’ use of facebook. J. Soc. Sci. Res. 357–366 (2018)
Sylaiou, S., Liarokapis, F., Kotsakis, K., Patias, P.: Virtual museums, a survey and some issues for consideration. J. Cult. Heritage 10(4), 520–528 (2009)
Zhou, Y., Sun, J., Huang, Y.: The digital preservation of intangible cultural heritage in china: a survey. Preserv. Digit. Technol. Cult. 48(2), 95–103 (2019)
Author information
Authors and Affiliations
Editor information
Editors and Affiliations
Rights and permissions
Copyright information
© 2021 Springer Nature Switzerland AG
About this paper
Cite this paper
Kamariotou, V., Kamariotou, M., Kitsios, F. (2021). Digital Transformation Strategy Initiative in Cultural Heritage: The Case of Tate Museum. In: Ioannides, M., Fink, E., Cantoni, L., Champion, E. (eds) Digital Heritage. Progress in Cultural Heritage: Documentation, Preservation, and Protection. EuroMed 2020. Lecture Notes in Computer Science(), vol 12642. Springer, Cham. https://doi.org/10.1007/978-3-030-73043-7_25
Download citation
DOI: https://doi.org/10.1007/978-3-030-73043-7_25
Published:
Publisher Name: Springer, Cham
Print ISBN: 978-3-030-73042-0
Online ISBN: 978-3-030-73043-7
eBook Packages: Computer ScienceComputer Science (R0)