Abstract
This paper explains the practice-oriented approach to design and examines the relationship between people and products. A theoretical framework is proposed after reviewing the literature on product intervention and usability. Taking public facilities as a case study, this paper illustrates the ways in which people use them to make communities more sustainable for their inhabitants. The final conclusion is that public facilities should be designed by applying appropriate product interventions based on the social context and user acceptance.
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Acknowledgments
The authors would like to acknowledge the National Natural Science Foundation Youth Fund (52008114) and the Young Scholars in Yangcheng of the 13th Five Year Plan for the Development of Philosophy and Social Sciences in Guangzhou (2019GZQN41) for the data collection and the preparation of the paper. The authors also acknowledge Prof. Siu, the Chair professor of Public Design Lab of The Hong Kong Polytechnic University, during the final analysis and preparation of this paper.
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Luo, M.J., Xiao, J.X., Li, W. (2021). Product Interventions and User Performance: Implications for Public Design to Achieve Sustainable Practice. In: Soares, M.M., Rosenzweig, E., Marcus, A. (eds) Design, User Experience, and Usability: Design for Diversity, Well-being, and Social Development. HCII 2021. Lecture Notes in Computer Science(), vol 12780. Springer, Cham. https://doi.org/10.1007/978-3-030-78224-5_6
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DOI: https://doi.org/10.1007/978-3-030-78224-5_6
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