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Visual Information in Computer-Mediated Interaction Matters: Investigating the Association Between the Availability of Gesture and Turn Transition Timing in Conversation

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Human-Computer Interaction. Design and User Experience Case Studies (HCII 2021)

Part of the book series: Lecture Notes in Computer Science ((LNISA,volume 12764))

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Abstract

Natural human interaction involves the fast-paced exchange of speaker turns. Crucially, if a next speaker waited with planning their turn until the current speaker was finished, language production models would predict much longer turn transition times than what we observe. Next speakers must therefore prepare their turn in parallel to listening. Visual signals likely play a role in this process, for example by helping the next speaker to process the ongoing utterance and thus prepare an appropriately-timed response.

To understand how visual signals contribute to the timing of turn-taking, and to move beyond the mostly qualitative studies of gesture in conversation, we examined unconstrained, computer-mediated conversations between 20 pairs of participants while systematically manipulating speaker visibility. Using motion tracking and manual gesture annotation, we assessed 1) how visibility affected the timing of turn transitions, and 2) whether use of co-speech gestures and 3) the communicative kinematic features of these gestures were associated with changes in turn transition timing.

We found that 1) decreased visibility was associated with less tightly timed turn transitions, and 2) the presence of gestures was associated with more tightly timed turn transitions across visibility conditions. Finally, 3) structural and salient kinematics contributed to gesture’s facilitatory effect on turn transition times.

Our findings suggest that speaker visibility--and especially the presence and kinematic form of gestures--during conversation contributes to the temporal coordination of conversational turns in computer-mediated settings. Furthermore, our study demonstrates that it is possible to use naturalistic conversation and still obtain controlled results.

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Correspondence to James P. Trujillo .

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Appendix 1

Appendix 1

Parameter overview of kinematic analyses

Model parameter

Parameter estimate*

Standard deviation

t-value

Overlaps

Formula: turn_transition_time ~ utterance_duration + maxdist + peakvel*grade + MN_mode + submovements*grade + holdtime + volume + (1 | participant + (1 | utterance)

(Intercept)

−442.20

3318.00

−0.13

utterance duration

0.00

0.00

−1.25

blur grade

898.10

331.60

2.71

maximum distance

184.80

126.70

1.46

peak velocity

−20.71

227.50

−0.09

McNeillian mode

49.83

40.27

1.24

submovements

−366.10

295.20

−1.24

holdtime

136.80

235.60

0.58

volume

−176.70

91.83

−1.92

peak velocity * grade

−60.62

22.12

−2.74

submovements * grade

88.97

39.00

2.28

Gaps

Formula: turn_transition_time ~ utterance_duration + maxdist + peakvel + MN_mode * grade + submovements + holdtime* grade + volume + (1 | dyad/participant) + (1 | utterance)

(Intercept)

1454.00

2044.00

0.71

utterance duration

0.00

0.00

−6.55

blur grade

−40.13

11.99

−3.35

maximum distance

79.07

81.79

0.97

peak velocity

−53.15

127.30

−0.42

McNeillian mode

−123.30

50.80

−2.43

Submovements

−58.75

120.50

−0.49

holdtime

224.10

220.20

1.02

volume

106.60

56.58

1.88

MCcNeillian Mode * grade

28.78

8.08

3.56

holdtime * grade

−34.44

31.19

−1.10

*Note that because kinematic values were normalized, parameter estimates cannot be directly interpreted in terms of effect on turn transition time, but rather should be interpreted in terms of effects relative to other kinematic features

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Trujillo, J.P., Levinson, S.C., Holler, J. (2021). Visual Information in Computer-Mediated Interaction Matters: Investigating the Association Between the Availability of Gesture and Turn Transition Timing in Conversation. In: Kurosu, M. (eds) Human-Computer Interaction. Design and User Experience Case Studies. HCII 2021. Lecture Notes in Computer Science(), vol 12764. Springer, Cham. https://doi.org/10.1007/978-3-030-78468-3_44

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  • DOI: https://doi.org/10.1007/978-3-030-78468-3_44

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  • Publisher Name: Springer, Cham

  • Print ISBN: 978-3-030-78467-6

  • Online ISBN: 978-3-030-78468-3

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