Abstract
Usability is a key factor to well-succeeded software development. Usability assessment is crucial in the web systems development process, especially for those aimed at distance education. With the massive use of e-learning and Learning Management Systems in the educational field, it is necessary to research and propose innovative methods and techniques for evaluating the usability of these systems. This article describes the proposal and application of a new method focused on the accessibility evaluation of e-learning systems, based on the users’ profile associated with a broad set of criteria and metrics. By applying the method, the assessment results are synthesized in an indicator that represents the system’s usability level. A case study with Moodle platform was conducted, and the results point to the feasibility, limitations, and future evolution of the method.
This is a preview of subscription content, log in via an institution to check access.
Access this chapter
Tax calculation will be finalised at checkout
Purchases are for personal use only
Similar content being viewed by others
References
Kataoka, Y., Thamrin, A.H., Murai, J., Kataoka, K.: Effective Use of Learning Management System for Large-Scale Japanese Language Education, In: Proceedings of the 10th International Conference on Education Technology and Computers, pp. 49–56 (2018) https://doi.org/10.1145/3290511.3290564
Mtebe, J.S., Kissaka, M.M.: Heuristics for evaluating usability of learning management systems in Africa. In: 2015 IST-Africa Conference, pp. 1–13, (2015) https://doi.org/10.1109/ISTAFRICA.2015.7190521.
Floriano, H.M., Jino, M., de F. Rosa, F.: A Study on Usability Assessment of Educational Systems (Submitted) (2022)
Kitchenham, B.: Procedures for performing systematic reviews. Keele, UK, Keele Univ., 33(TR/SE-0401), 28 (2004) doi: 10.1.1.122.3308
de Mendonça, R.R., de Franco Rosa, F., Bonacin, R.: UM ESTUDO SOBRE ANÁLISE, REPRESENTAÇÃO E DETECÇÃO DE INTENÇÕES DE CRIMINOSOS EM POSTAGENS EM MÍDIA SOCIAL. 27 (2019) WWW/INTERNET
Anandhan, A., Dhandapani, S., Reza, H., Namasivayam, K.: Web Usability Testing ― CARE Methodology. In: Third International Conference on Information Technology: New Generations (ITNG’06), pp. 495–500, (2006) https://doi.org/10.1109/ITNG.2006.141
Munir, S., Rahmatullah, A., Saptono, H., Wirani, Y.:Usability evaluation using NAU method on web design technique for web portal development in STT Nurul Fikri. In: 2019 Fourth International Conference on Informatics and Computing (ICIC), pp. 1-6, (2019) https://doi.org/10.1109/ICIC47613.2019.8985913.
Goh, K.N., Chen, Y.Y., Lai, F.W., Daud, S.C., Sivaji, A., Soo, S.T.: A comparison of usability testing methods for an e-commerce website: a case study on a Malaysia online gift shop. In: 2013 10th International Conference on Information Technology: New Generations, pp. 143–150, (2013) https://doi.org/10.1109/ITNG.2013.129
Alonso-Virgós, L., Baena, L.R., Crespo, R.G.: Web accessibility and usability evaluation methodology for people with Down syndrome. In: 2020 15th Iberian Conference on Information Systems and Technologies (CISTI), pp. 1–7, (2020) https://doi.org/10.23919/CISTI49556.2020.9140858
Sivaji, A., Abdullah, M.R., Downe, A.G., Ahmad, W.F.W.: Hybrid usability methodology: integrating heuristic evaluation with laboratory testing across the software development lifecycle. In: 2013 10th International Conference on Information Technology: New Generations, pp. 375–383, (2013) https://doi.org/10.1109/ITNG.2013.60
Melton, M., Fenwick, J.: Alexa skill voice interface for the moodle learning management system. J. Comput. Sci. Coll. 35(4), 26–35 (2019)
Siqueira Bine, L.M., Fondazzi Martimiano, L.A.: Digital inclusion through the insertion of acessibility in the netanimations online repository. In: IEEE Latin America Transactions, vol. 16, no. 1, pp. 240–247, (2018) https://doi.org/10.1109/TLA.2018.8291479
Hersh, M.:Acessibility and usability of virtual learning environments. In: 2008 Eighth IEEE International Conference on Advanced Learning Technologies. pp. 991-992, (2008) https://doi.org/10.1109/ICALT.2008.155.
Antunes, D.R., Guimarães, C., García, L.S., Oliveira, L.E.S., Fernandes, S.:A framework to support development of sign language human-computer interaction: building tools for effective information access and inclusion of the deaf. In: 2011 FIFTH INTERNATIONAL CONFERENCE ON RESEARCH CHALLENGES IN INFORMATION SCIENCE, pp. 1-12, (2011) https://doi.org/10.1109/RCIS.2011.6006832.
Shneiderman, B.: Designing the User Interface: Strategies for Effective Human-Computer Interaction. Pearson Education – India (2010)
Gharibpoor, M., Sargazi, S., Aref, M.: Efficiency evaluation of e-learning compared to traditional education in human resource development (case study: small and medium enterprises in Shiraz). In: 7th International Conference on e-Commerce in Developing Countries:with focus on e-Security, pp. 1–8, (2013) https://doi.org/10.1109/ECDC.2013.6556736
Ongsiriporn, O., Senivongse, T.: UML profile for fault tolerance patterns for service-based systems. In: The 2013 10th International Joint Conference on Computer Science and Software Engineering (JCSSE), pp. 240–245, (2013) https://doi.org/10.1109/JCSSE.2013.6567352
Bajerski, C.D., et al. Qualidade de Software -Usabilidade. Revista Bate Byte, n 38, abr. (1994)
Pressman, R.S.: Software Engineering: A Practioner’s Approach, 3rd edn. McGraw-Hill, New York (1992)
Author information
Authors and Affiliations
Corresponding author
Editor information
Editors and Affiliations
Rights and permissions
Copyright information
© 2022 The Author(s), under exclusive license to Springer Nature Switzerland AG
About this paper
Cite this paper
Miranda Floriano, H., Bonacin, R., de Franco Rosa, F. (2022). A User Profile Based Method for Usability Assessment of Distance Learning Systems. In: Zaphiris, P., Ioannou, A. (eds) Learning and Collaboration Technologies. Designing the Learner and Teacher Experience. HCII 2022. Lecture Notes in Computer Science, vol 13328. Springer, Cham. https://doi.org/10.1007/978-3-031-05657-4_20
Download citation
DOI: https://doi.org/10.1007/978-3-031-05657-4_20
Published:
Publisher Name: Springer, Cham
Print ISBN: 978-3-031-05656-7
Online ISBN: 978-3-031-05657-4
eBook Packages: Computer ScienceComputer Science (R0)