Location via proxy:   [ UP ]  
[Report a bug]   [Manage cookies]                
Skip to main content

Collaborative TV Control: Towards Co-experience and Social Connectedness

  • Conference paper
  • First Online:
Human-Computer Interaction – INTERACT 2023 (INTERACT 2023)

Abstract

Consuming media together is enjoyable and lets people connect with one another. However, the control of a TV, for instance, is still restricted to one user. This limits individual participation in group decision-making, particularly in the home context which can cause frustration and impact social interaction negatively. In this paper, we explore how we can support users in the living room to collaboratively interact with the TV in order to enhance social interaction and support the selection of a movie everyone is up for watching. Therefore, we investigate three collaborative approaches to movie selection: Consensual, Hierarchical, and Autocratic. We empirically validated the approaches’ effect on perceived co-experience, social connectedness, and team performance as indicators for social interaction. Therefore, we conducted a mixed-subject experiment (N = 30, 10 groups) inside a living room in groups of three choosing a movie together. Results show that the collaborative approach to movie selection has an influence on collaboration and social interaction. Promoting consensual decision-making or enabling users to provide movie recommendations under the hierarchical approach empowers individuals, supports involvement, and is perceived as fair while also enabling a higher chance of picking a movie everyone enjoys watching. Letting only one user interact with the TV, stimulates communication, yet, it enhances the chance of excluding group members. Founded on these insights, we discuss suggestions for the future design of collaborative, interactive media systems toward co-experience and social connectedness.

This is a preview of subscription content, log in via an institution to check access.

Access this chapter

Subscribe and save

Springer+ Basic
$34.99 /Month
  • Get 10 units per month
  • Download Article/Chapter or eBook
  • 1 Unit = 1 Article or 1 Chapter
  • Cancel anytime
Subscribe now

Buy Now

Chapter
USD 29.95
Price excludes VAT (USA)
  • Available as PDF
  • Read on any device
  • Instant download
  • Own it forever
eBook
USD 79.99
Price excludes VAT (USA)
  • Available as EPUB and PDF
  • Read on any device
  • Instant download
  • Own it forever
Softcover Book
USD 99.99
Price excludes VAT (USA)
  • Compact, lightweight edition
  • Dispatched in 3 to 5 business days
  • Free shipping worldwide - see info

Tax calculation will be finalised at checkout

Purchases are for personal use only

Institutional subscriptions

Similar content being viewed by others

Notes

  1. 1.

    https://www.imdb.com/, last accessed 2022-12-23.

References

  1. Ah Kun, L.M., Marsden, G.: Co-present photo sharing on mobile devices. In: Proceedings of the 9th International Conference on Human Computer Interaction with Mobile Devices and Services (MobileHCI 2007), New York, NY, USA, pp. 277–284. Association for Computing Machinery (2007). https://doi.org/10.1145/1377999.1378019

  2. Ammarapala, V., Luxhøj, J.T.: A collaborative multi-criteria decision making technique for risk factor prioritization. J. Risk Res. 10(4), 465–485 (2007). https://doi.org/10.1080/13669870701421563

    Article  Google Scholar 

  3. Batterbee, K.: Defining co-experience. In: Proceedings of the 2003 International Conference on Designing Pleasurable Products and Interfaces (DPPI 2003), New York, NY, USA, pp. 109–113. Association for Computing Machinery (2003). https://doi.org/10.1145/782896.782923

  4. Berger, M.: Social control interaction framework: design to technically support a group of users in making control decisions together. In: Extended Abstracts of the 2022 CHI Conference on Human Factors in Computing Systems (CHI EA 2022), New York, NY, USA, pp. 1–6. Association for Computing Machinery (2022). https://doi.org/10.1145/3491101.3503802

  5. Berger, M., Barati, B., Pfleging, B., Bernhaupt, R.: Design for social control of shared media: a comparative study of five concepts. In: Nordic Human-Computer Interaction Conference (NordiCHI 2022), pp. 1–13, New York, NY, USA. Association for Computing Machinery (2022). https://doi.org/10.1145/3546155.3546694, Article 14

  6. Bernhaupt, R., Drouet, D., Pirker, M.: Absolute indirect touch interaction: impact of haptic marks and animated visual feedback on usability and user experience. In: Bogdan, C., Kuusinen, K., Lárusdóttir, M.K., Palanque, P., Winckler, M. (eds.) HCSE 2018. LNCS, vol. 11262, pp. 251–269. Springer, Cham (2019). https://doi.org/10.1007/978-3-030-05909-5_15

    Chapter  Google Scholar 

  7. Brook, J.: SUS: a “Quick and Dirty’’ usability scale. In: Jordan, P.W., Thomas, B., McClelland, I.L., Weerdmeester, B. (eds.) Usability Evaluation in Industry, pp. 189–194. Taylor & Francis, London (1996)

    Google Scholar 

  8. Cesar, P., Geerts, D.: Social interaction design for online video and television. In: Nakatsu, R., Rauterberg, M., Ciancarini, P. (eds.) Handbook of Digital Games and Entertainment Technologies, pp. 1157–1193. Springer, Singapore (2017). https://doi.org/10.1007/978-981-4560-50-4_39

    Chapter  Google Scholar 

  9. Chuang, Y., Chen, L. L., Lee, Y.H.: Envisioning a smart home that can learn and negotiate the needs of multiple users. In: Adjunct Proceedings of the 2015 ACM International Joint Conference on Pervasive and Ubiquitous Computing and Proceedings of the 2015 ACM International Symposium on Wearable Computers (UbiComp/ISWC’15 Adjunct), New York, NY, USA, pp. 237–240. Association for Computing Machinery (2015). https://doi.org/10.1145/2800835.2800934

  10. Corsten, C., Cherek, C., Karrer, T., Borchers, J.: HaptiCase: back-of-device tactile landmarks for eyes-free absolute indirect touch. In: Proceedings of the 33rd Annual ACM Conference on Human Factors in Computing Systems (CHI ’15), New York, NY, USA, pp. 2171–2180. Association for Computing Machinery (2015). https://doi.org/10.1145/2702123.2702277

  11. Dourish, P., Bellotti, V.: Awareness and coordination in shared workspaces. In: Proceedings of the 1992 ACM Conference on Computer-Supported Cooperative Work (Toronto, Ontario, Canada) (CSCW 1992), New York, NY, USA, pp. 107–114. Association for Computing Machinery (1992). https://doi.org/10.1145/143457.143468

  12. Eurostat. https://ec.europa.eu/eurostat/statistics-explained/index.php?title=Household_composition_statistics. Accessed 21 Jan 2023

  13. Ericsson Consumer Lab, TV and Media 2017. https://www.ericsson.com/4ac627/assets/local/reports-papers/consumerlab/reports/2017/tv-media-2017-consumer-and-industry-insight-report.pdf. Accessed 22 Jan 2023

  14. Fischer, U., Mosier, K.: The impact of communication delay and medium on team performance and communication in distributed teams. In: Proceedings of the Human Factors and Ergonomics Society Annual Meeting, vol. 58, no. 1, pp. 115–119 (2014). https://doi.org/10.1177/1541931214581025

  15. Flemisch, F., Heesen, M., Hesse, T., Kelsch, J., Schieben, A., Beller, J.: Towards a dynamic balance between humans and automation: authority, ability, responsibility and control in shared and cooperative control situations. Cogn. Technol. Work 14, 3–18 (2012). https://doi.org/10.1007/s10111-011-0191-6

    Article  Google Scholar 

  16. Fogli, D., Lanzilotti, R., Piccinno, A., Tosi, P.: Am I@Home: a game-based collaborative system for smart home configuration. In: Proceedings of the International Working Conference on Advanced Visual Interfaces (AVI 2016), New York, NY, USA, pp. 308–309. Association for Computing Machinery (2016). https://doi.org/10.1145/2909132.2926083

  17. Garg, R., Cui, H.: Social contexts, agency, and conflicts: exploring critical aspects of design for future smart home technologies. ACM Trans. Comput.-Hum. Interact. 29(2) (2022). https://doi.org/10.1145/3485058

  18. Grudin, J.: Computer-supported cooperative work: history and focus. Computer 27(5), 19–26 (1994). https://doi.org/10.1109/2.291294

    Article  Google Scholar 

  19. Gutwin, C., Greenberg, S.: A descriptive framework of workspace awareness for real-time groupware. Comput. Supp. Cooperat. Work (CSCW) 11(3), 411–446 (2002). https://doi.org/10.1023/A:1021271517844

    Article  Google Scholar 

  20. Hoegberg, J., Hamari, J., Wästlund, E.: Gameful experience questionnaire (GAMEFULQUEST): an instrument for measuring the perceived gamefulness of system use. User Model. User-Adap. Inter. 29(3), 619–660 (2019). https://doi.org/10.1007/s11257-019-09223-w

    Article  Google Scholar 

  21. Isaac, M.R., Walker, J.M.: Group size effects in public goods provision: the voluntary contributions mechanism. Q. J. Econ. 103(1), 179–199 (1988). https://doi.org/10.2307/1882648

    Article  MathSciNet  Google Scholar 

  22. Joffe, H., Yardley, L.: Content and thematic analysis. In: Marks, D.F., Yardley, L. (eds.) Research Methods for Clinical and Health Psychology, pp. 56–68. SAGE Publications, London (2004). https://doi.org/10.4135/9781849209793

    Chapter  Google Scholar 

  23. Kawsar, F., Brush, A.J.B.: Home computing unplugged: why, where and when people use different connected devices at home. In: Proceedings of the 2013 ACM International Joint Conference on Pervasive and Ubiquitous Computing (UbiComp 2013), New York, NY, USA, pp. 627–636. Association for Computing Machinery (2013). https://doi.org/10.1145/2493432.2493494

  24. Kittur, A., Suh, B., Pendleton, B.A., Chi, E.H.: He says, she says: conflict and coordination in Wikipedia. In: Proceedings of the SIGCHI Conference on Human Factors in Computing Systems (CHI 2007), New York, NY, USA, pp. 453–462. Association for Computing Machinery (2007). https://doi.org/10.1145/1240624.1240698

  25. Kim, H.S., Kim, M.: Viewing sports online together? Psychological consequences on social live streaming service usage. Sport Manag. Rev. 23(5), 869–882 (2020). https://doi.org/10.1016/j.smr.2019.12.007

    Article  Google Scholar 

  26. Koch, M., Gross, T.: Computer-supported cooperative work - concepts and trends, In: Feltz, F., Otjacques, B., Oberweis, A., Poussing, N. (ed.) AIM 2006 - Information Systems and Collaboration: State of the Art and Perspectives, Best Papers of the 11th International Conference of the Association Information and Management (AIM), pp. 165–172. Gesellschaft für Informatik e.V., Bonn (2006). https://dl.gi.de/20.500.12116/23754

  27. Kraemer, M. J., Lyngs, U., Webb, H., Flechais, I.: Further exploring communal technology use in smart homes: social expectations. In: Extended Abstracts of the 2020 CHI Conference on Human Factors in Computing Systems (CHI EA 2020), New York, NY, USA, pp. 1–7. Association for Computing Machinery (2020). https://doi.org/10.1145/3334480.3382972

  28. Lee, R., Robbins, S.: Measuring belongingness: the social connectedness and the social assurance scales. J. Couns. Psychol. 42(2), 232–241 (1995). https://doi.org/10.1037/0022-0167.42.2.232

    Article  Google Scholar 

  29. Liu, S., Smith, B.A., Vaish, R., Monroy-Hernández, A.: Understanding the role of context in creating enjoyable co-located interactions. Proc. ACM Hum.-Comput. Interact. 6(CSCW1), 1–26 (2022). https://doi.org/10.1145/3512978

    Article  Google Scholar 

  30. Mashek, D., Cannaday, L.W., Tangney, J.P.: Inclusion of community in self scale: a single-item pictorial measure of community connectedness. J. Community Psychol. 35(2), 257–275 (2007). https://doi.org/10.1002/jcop.20146

    Article  Google Scholar 

  31. Marakas, G.M.: Decision Support Systems in the 21st Century, 1st edn. Prentice Hall, Upper Saddle River (1998)

    Google Scholar 

  32. McGill, M., Williamson, J., Brewster, S.A.: How to lose friends & alienate people: sharing control of a single-user TV system. In: Proceedings of the ACM International Conference on Interactive Experiences for TV and Online Video (TVX 2014), New York, NY, USA, pp. 147–154. Association for Computing Machinery (2014). https://doi.org/10.1145/2602299.2602318

  33. Morris, M.R., Ryall, K., Shen, C., Forlines, C., Vernier, F.: Beyond “social protocols”: multi-user coordination policies for co-located groupware. In: Proceedings of the 2004 ACM conference on Computer supported cooperative work (CSCW 2004), New York, NY, USA, pp. 262–265. Association for Computing Machinery (2004). https://doi.org/10.1145/1031607.1031648

  34. Neale, D.C., Carroll, J.M., Rosson, M.B.: Evaluating computer-supported cooperative work: models and frameworks. In: Proceedings of the 2004 ACM Conference on Computer Supported Cooperative Work (CSCW 2004), New York, NY, USA, pp. 112–121, Association for Computing Machinery (2004). DOI: https://doi.org/10.1145/1031607.1031626

  35. North, A.C., Linley, P.A., Hargreaves, D.J.: Social loafing in a co-operative classroom task. J. Educ. Psychol. 20(4), 389–392 (2000). https://doi.org/10.1080/01443410020016635

    Article  Google Scholar 

  36. O’Hara, K., Lipson, M., Jansen, M., Unger, A., Jeffries, H., Macer, P.: Jukola: democratic music choice in a public space. In: Proceedings of the 5th Conference on Designing Interactive Systems: Processes, Practices, Methods, and Techniques (DIS 2004), New York, NY, USA, pp. 145–154. Association for Computing Machinery (2004). https://doi.org/10.1145/1013115.1013136

  37. Paul, R., Drake, J.R., Liang, H.: Global virtual team performance: the effect of coordination effectiveness, trust, and team cohesion. IEEE Trans. Prof. Commun. 59(3), 186–202 (2016). https://doi.org/10.1109/TPC.2016.2583319

    Article  Google Scholar 

  38. Plaumann, K., Lehr, D., Rukzio, E.: Who has the force? Solving conflicts for multi user mid-air gestures for TVs. In: Proceedings of the ACM International Conference on Interactive Experiences for TV and Online Video (TVX 2016), New York, NY, USA, pp. 25–29. Association for Computing Machinery (2016). https://doi.org/10.1145/2932206.2932208

  39. Rama, J., Bishop, J.: A survey and comparison of CSCW groupware applications. In: Proceedings of the 2006 Annual Research Conference of the South African Institute of Computer Scientists and Information Technologists on IT Research in Developing Countries (SAICSIT 2006), pp. 198–205. South African Institute for Computer Scientists and Information Technologists, ZAF (2006) 10.1145/1216262.1216284

    Google Scholar 

  40. Rock, K.S.: Social support versus companionship: effects on life stress, loneliness, and evaluations by others. J. Pers. Soc. Psychol. 52(6), 1132–1147 (1987). https://doi.org/10.1037/0022-3514.52.6.1132

    Article  Google Scholar 

  41. Schrepp, M., Hinderks, A., Thomaschewski, J.: Design and evaluation of a short version of the user experience questionnaire (UEQ-S). Int. J. Interact. Multimedia Artif. Intell. 4(6), 103–108 (2017). https://doi.org/10.9781/ijimai.2017.09.001

    Article  Google Scholar 

  42. Santos, R., Marreiros, G., Ramos, C., Neves, J., Bulas-Cruz, J.: Personality, emotion, and mood in agent-based group decision making. IEEE Intell. Syst. 26(06), 58–66 (2011)

    Article  Google Scholar 

  43. The Numbers: Market Share for Each Genre in 2022. https://www.the-numbers.com/market/2022/genres. Accessed 21 Mar 2023

  44. Van Der Linden, J., Amadieu, F., Vayre, E., Van De Leemput, C.: User experience and social influence: a new perspective for UX theory. In: Marcus, A., Wang, W. (eds.) HCII 2019. LNCS, vol. 11583, pp. 98–112. Springer, Cham (2019). https://doi.org/10.1007/978-3-030-23570-3_9

    Chapter  Google Scholar 

  45. Väänänen-Vainio-Mattila, K., Wäljas, M., Ojala, J., Segerstahl, K.: Identifying drivers and hindrances of social user experience in web services. In: Proceedings of the SIGCHI Conference on Human Factors in Computing Systems (CHI 2010), New York, NY, USA, pp. 2499–2502. Association for Computing Machinery (2010). https://doi.org/10.1145/1753326.1753704

  46. Wongm, M.M., Csíkszentmihályi, M.: Affiliation motivation and daily experience: some issues on gender differences. J. Pers. Soc. Psychol. 60, 154–164 (1991)

    Article  Google Scholar 

  47. Zheng, S., Apthorpe, N., Chetty, M., Feamster, N.: User perceptions of smart home IoT privacy. Proc. ACM Hum.-Comput. Interact. 60(CSCW) (2018). https://doi.org/10.1145/3274469

  48. Zajonc, R.B.: Mere exposure: a gateway to the subliminal. Curr. Dir. Psychol. Sci. 10(6), 224–228 (2001). https://doi.org/10.1111/1467-8721.00154

    Article  Google Scholar 

Download references

Author information

Authors and Affiliations

Authors

Corresponding author

Correspondence to Melanie Berger .

Editor information

Editors and Affiliations

Rights and permissions

Reprints and permissions

Copyright information

© 2023 The Author(s), under exclusive license to Springer Nature Switzerland AG

About this paper

Check for updates. Verify currency and authenticity via CrossMark

Cite this paper

Berger, M., Verstegen, R., Barati, B., van Essen, H., Bernhaupt, R. (2023). Collaborative TV Control: Towards Co-experience and Social Connectedness. In: Abdelnour Nocera, J., Kristín Lárusdóttir, M., Petrie, H., Piccinno, A., Winckler, M. (eds) Human-Computer Interaction – INTERACT 2023. INTERACT 2023. Lecture Notes in Computer Science, vol 14144. Springer, Cham. https://doi.org/10.1007/978-3-031-42286-7_20

Download citation

  • DOI: https://doi.org/10.1007/978-3-031-42286-7_20

  • Published:

  • Publisher Name: Springer, Cham

  • Print ISBN: 978-3-031-42285-0

  • Online ISBN: 978-3-031-42286-7

  • eBook Packages: Computer ScienceComputer Science (R0)

Publish with us

Policies and ethics