Abstract
In recent years, the escalating prominence of health issues has heightened public awareness regarding healthcare. Consequently, there has been a discernible surge in the utilization of home medical products. In this paper, we will delve into how to enhance the user experience related to medical products, with a particular focus on the application of experience design in home medical products. Needle-free syringes are a relevant example for a comprehensive exploration. To lay a robust foundation for our research and to understand the current status of research development, this paper provides a systematic review of the relevant literature on home medical products and needleless syringe experience design including both domestically and internationally. In this paper, Comprising Comparative Testing, Experiential Research, and Design Case Studies were used to scrutinize and analyze the research object. By integrating these methods and analyses, we endeavor to proffer design guidance and contemplation premised on the imperative tenets of experience design: Experiences require active interaction between the individual and products; Recognize the need for experience-oriented design requirements; Asserting that experience should manifest intervention and care to amplify inclusiveness; and Recognize that other factors may diminish the experience and trigger paradoxes in the logic of consumption. This scholarly research aims to provide insights into the current state of affairs, offer nuanced understanding, and provide valuable references for subsequent research endeavors. Furthermore, the constraints of medical products themselves are discussed in the paper. The overarching objective of this research is to contribute substantively to the exploration and subsequent application of experience design in the domain of medical product design. By continuously optimizing and refining the experiential design of healthcare products, this study aspires to ensure that healthcare products become safer, more effective, and user-friendly. The ultimate goal is to offer consumers high-quality healthcare products and services, thereby enhancing the overall healthcare experience.
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Xu, J., Ye, D., Luh, DB., Tan, H. (2024). Application of Experience Design in the Design of Home Medical Products: A Case Study of QUINOVARE Needle-Free Injector Products. In: Rau, PL.P. (eds) Cross-Cultural Design. HCII 2024. Lecture Notes in Computer Science, vol 14699. Springer, Cham. https://doi.org/10.1007/978-3-031-60898-8_24
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