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Toward a Nexus Model Supporting the Establishment of Business Process Crowdsourcing

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Future Data and Security Engineering (FDSE 2014)

Part of the book series: Lecture Notes in Computer Science ((LNISA,volume 8860))

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Abstract

Crowdsourcing is an emerging strategy that has attracted attention from organizations for harvesting information, labour, expertise and innovation. However, there is still a lack of a way to establish crowdsourcing as an organizational business process. Adopting a design science paradigm, the current study fills the gap by building a model supporting the establishment of business process crowdsourcing. In particular, we combined a structured literature review method, identifying individual components of business process crowdsourcing, and the design theory nexus, connecting these identified components. Our results identify twelve components that were widely proposed by the literature. These components are structured into a preliminary model concerning three stages of business process crowdsourcing: the decision to crowdsource, design, and configuration. Discussions on each component of the model and related implications are provided.

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Author information

Authors and Affiliations

  1. School of Information Management, Victoria University of Wellington, PO Box 600, Wellington, New Zealand

    Nguyen Hoang Thuan, Pedro Antunes & David Johnstone

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  1. Nguyen Hoang Thuan
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  2. Pedro Antunes
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  3. David Johnstone
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Editors and Affiliations

  1. Ho Chi Minh City University of Technology, 268 Ly Thuong Kiet Street, District 10, Ho Chi Minh City, Vietnam

    Tran Khanh Dang  & Nam Thoai  & 

  2. Johannes Kepler University Linz, Altenberger Straße 69, 4040, Linz, Austria

    Roland Wagner  & Josef Küng  & 

  3. University of Vienna, Währinger Straße 29, 1190, Wien, Austria

    Erich Neuhold

  4. Hosei University, 3-7-2, Kajino-machi, 184-8584, Koganei-shi, Tokyo, Japan

    Makoto Takizawa

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Thuan, N.H., Antunes, P., Johnstone, D. (2014). Toward a Nexus Model Supporting the Establishment of Business Process Crowdsourcing. In: Dang, T.K., Wagner, R., Neuhold, E., Takizawa, M., Küng, J., Thoai, N. (eds) Future Data and Security Engineering. FDSE 2014. Lecture Notes in Computer Science, vol 8860. Springer, Cham. https://doi.org/10.1007/978-3-319-12778-1_11

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  • DOI: https://doi.org/10.1007/978-3-319-12778-1_11

  • Publisher Name: Springer, Cham

  • Print ISBN: 978-3-319-12777-4

  • Online ISBN: 978-3-319-12778-1

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