Abstract
This chapter reviews existing work on public engagement with Internet of Things (IoT) systems from a social perspective. It contributes a taxonomy that categorises the emergent social phenomena around IoT in places and communities. We sample representative work from each category and summarise the identified factors that are positively associated to social and civic engagement. Based on previous work and our own experiences in this field, we discuss possible approaches to scale up citizens’ participation and the role of technologies in such public engagement processes.
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Liu, C., Balestrini, M., Vilaza, G.N. (2019). From Social to Civic: Public Engagement with IoT in Places and Communities. In: Soro, A., Brereton, M., Roe, P. (eds) Social Internet of Things. Internet of Things. Springer, Cham. https://doi.org/10.1007/978-3-319-94659-7_10
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