Abstract
In the literature, the validity of theories or models for trust is usually based on intuition and common sense. Theories and models are not often verified experimentally. The research reported here contributes results of experiments on the dynamics of trust over time depending on positive or negative experiences. In previous research a number of dynamic properties for such trust dynamics were identified, but not verified empirically. As a continuation of this work, now these properties have been verified in an experimental setting. The outcomes of the experiment (involving a substantial number of 238 subjects) are discussed and related to the previously formulated dynamic properties.
Access this chapter
Tax calculation will be finalised at checkout
Purchases are for personal use only
Preview
Unable to display preview. Download preview PDF.
Similar content being viewed by others
References
Barber, B.: The Logic and Limits of Trust. Rutgers University Press, New-Jersey (1983)
Castelfranchi, C., Falcone, R.: Principles of trust for MAS: cognitive anatomy, social importance, and quantification. In: Proceedings of the International Conference on Multi Agent Systems 1998 (ICMAS 1998), IEEE Press, Los Alamitos (1998)
Derrida, J.: Given time. Counterfeit money. Chicago University Press, Chicago (1992)
Deutsch, M.: Trust, trustworthiness, and the F scale. Journal of Abnormal and Social Psychology 61(1), 138–140 (1960)
Elofson, G.: Developing trust with intelligent agents: An exploratory study. In: Proceedings of the First International Workshop on Trust, pp. 9–19 (1998)
Gambetta, D.: Foreword. In: (Gambetta, D.) Trust: Making and breaking of cooperative relations, Basil Blackwell, Oxford (1988)
Good, D.: Individuals, Interpersonal relations, Trust. In: (Gambetta, D.) Trust: Making and breaking of cooperative relations, Basil Blackwell, Oxford (1988)
Jonker, C.M., Treur, J.: Formal analysis of models for the dynamics of trust based on experiences. In: Garijo, F.J., Boman, M. (eds.) MAAMAW 1999. LNCS, vol. 1647, pp. 221–232. Springer, Heidelberg (1999)
Lewis, D., Weigert, A.: Social atomism, holism and trust. In: Sociological Quarterly, pp. 445–471 (1985)
Liebetrau, A.M.: Measures of Association. In: Sullivan, J.L., Niemi, R.G. (eds.) Sage University Paper series on Quantitative Applications in the Social Sciences, vol. 32, Sage Publications, Inc., Beverly Hills (1983)
Luhmann, N.: Trust and Power. John-Wiley, New York (1979)
Luhmann, N.: Familiarity, confidence, trust: problems and alternatives. In: (Gambetta, D.) Trust: Making and breaking of cooperative relations, Basil Blackwell, Oxford (1988)
Rempel, J.K., Holmes, J.G., Zanna, M.P.: Trust in close relationships. Journal of Personality and Socal Psychology 49, 95–112 (1985)
Smets, P., Wels, H., Van Loon, J.: Trust and co-operation in theory and everyday life. In: Smets, P., Wels, H., Van Loon, J. (eds.) Trust & Co-operation, Symbolic exchange and moral economies in an ages of cultural differentiation, Het Spinhuis, Amsterdam (1999)
Wels, H., Van Loon, J.: Making sense of trust and co-operation: theoretical perspectives. In: Smets, P., Wels, H., Van Loon, J. (eds.) Trust & Co-operation, Symbolic exchange and moral economies in an ages of cultural differentiation, Het Spinhuis, Amsterdam (1999)
Zalman, G., Moorman, C.: The importance of personal trust in the use of research. Journal of Advertising Research, 16–24 (October-November 1998)
Author information
Authors and Affiliations
Editor information
Editors and Affiliations
Rights and permissions
Copyright information
© 2004 Springer-Verlag Berlin Heidelberg
About this paper
Cite this paper
Jonker, C.M., Schalken, J.J.P., Theeuwes, J., Treur, J. (2004). Human Experiments in Trust Dynamics. In: Jensen, C., Poslad, S., Dimitrakos, T. (eds) Trust Management. iTrust 2004. Lecture Notes in Computer Science, vol 2995. Springer, Berlin, Heidelberg. https://doi.org/10.1007/978-3-540-24747-0_16
Download citation
DOI: https://doi.org/10.1007/978-3-540-24747-0_16
Publisher Name: Springer, Berlin, Heidelberg
Print ISBN: 978-3-540-21312-3
Online ISBN: 978-3-540-24747-0
eBook Packages: Springer Book Archive