Abstract
Online text chat systems are effective group communication tools that have been used for many types of collaborative work. Real-time collaborative editing systems can be used for collaboratively compose documents. These systems can be used for communication and documentation in many tasks, including design and engineering. Until now, the developments of these two types of systems have been independent. This paper points out the close relationship between them: text chat is simply a restricted form of collaborative editing. Two major differences between them have been identified. (1) Standard text chat systems do not maintain some of the consistency properties in collaborative editing systems. (2) The user interface for standard text chat systems is less flexible. It has been shown that collaborative editing systems, when used for text chat, can overcome most of the previously identified problems associated with standard text chat systems. This study serve as a guideline for the de-sign of the new generations of text chat systems.
This is a preview of subscription content, log in via an institution to check access.
Access this chapter
Tax calculation will be finalised at checkout
Purchases are for personal use only
Preview
Unable to display preview. Download preview PDF.
Similar content being viewed by others
References
Davis, C., Sun, J.: Generalizing Operational Transformation to the Standard General Markup Language. In: Proceedings of ACM 2002 Conference on Computer Supported Co-operative Work, New Orleans, Louisiana, USA, Novenber 16-20, pp. 58–67 (2002)
Ellis, C.A., Gibbs, S.J.: Concurrency control in groupware systems. In: Proc. of ACM SIGMOD Conference on Management of Data, pp. 399–407 (1989)
3. Farnham, S. Chesley, H. McGhee, D. Kawal, R. and Landau, R,: Structured online interactions: improving the decision-making of small discussion groups. In: Proc. of the ACM, Conference on Computer-Supported Cooperative Work, pp. 299–308 (2002)
Grinter, R.E., Palen, L.: Instant Messaging in Teen Life. In: Proc. Of ACM 2002 Conference on Computer Supported Cooperative Work, USA, pp. 21–30 (2002)
Handel, M., Herbsleb, J.D.: What Is Chat Doing in the Workplace? In: Proc. Of ACM 2002 Conference on Computer Supported Cooperative Work, pp. 1–10 (2002)
Pomerantz, A.: Agreeing and Disagreeing with assessments: some features of preferred/dispreferred turn shapes. In: Heritage, J., Atkinson, J. (eds.) Structures of So-cial Action: Studies in Conversation Analysis, Cambridge, pp. 57–101 (1984)
Smith, M., Cadiz, J., Burkhalter, B.: Conversation Trees and Threaded Chats. In: Proc. of the ACM 2000 Conference on Computer-Supported Cooperative Work, Phila-delphia, USA, pp. 97–105 (2000)
Sun, C.: Undo any operation at any time in group editors. In: Proc. of the ACM 2000 Conference on Computer-Supported Cooperative Work, USA, pp. 191–200 (2000)
Sun, C.: Optional and responsive fine-grain locking in internet-based collaborative systems. IEEE Transactions on Parallel and Distributed Systems 13(9), 994–1008 (2002)
Sun, C., Jia, X., Zhang, Y., Yang, Y., Chen, D.: ‘Achieving convergence, causal-ity-preservation, and intention-preservation in real-time cooperative editing systems. ACM Transactions on Computer-Human Interaction 5(1), 63–108 (1998)
TheCodingMonkeys:Hydra (2003), http://hydra.globalse.org/index.html
Voida, A., Newstetter, W., Mynatt, E.: When Conventions Collide: The Ten-sions of Instant Messaging Attributed. In: Proc. of the SIGCHI conference on Human Factors in computing systems: Changing our world, changing ourselves, pp. 187–194 (2002)
Vronay, D., Smith, M., Drucker, S.: Alternative Interfaces for Chat. In: Proc. of the 12th Annual ACM Symposium on User Interface Software and Technology, pp. 19–26. Ashe-ville, USA (1999)
Author information
Authors and Affiliations
Editor information
Editors and Affiliations
Rights and permissions
Copyright information
© 2004 Springer-Verlag Berlin Heidelberg
About this paper
Cite this paper
Chen, D., Sun, C. (2004). Comparison of Real-Time Text Chat and Collaborative Editing Systems. In: Luo, Y. (eds) Cooperative Design, Visualization, and Engineering. CDVE 2004. Lecture Notes in Computer Science, vol 3190. Springer, Berlin, Heidelberg. https://doi.org/10.1007/978-3-540-30103-5_23
Download citation
DOI: https://doi.org/10.1007/978-3-540-30103-5_23
Publisher Name: Springer, Berlin, Heidelberg
Print ISBN: 978-3-540-23149-3
Online ISBN: 978-3-540-30103-5
eBook Packages: Springer Book Archive