Abstract
We introduce our human-centered approach for the purpose of developing a ubiquitous computing system aiming at providing better experiences for shoppers at a supermarket. We focus on shopping processes by using ethnographic research techniques, understand the process with details, and construct TPM which classifies a shopper’s behaviors and states of mind change into three phases. We also describe our concept design of service types for a prototype system and deal with allocation and configuration of the service types corresponding to TPM.
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Tamura, H., Sugasaka, T., Horikawa, S., Ueda, K. (2007). Designing Ubiquitous Shopping Support Systems Based on Human-Centered Approach. In: Stephanidis, C. (eds) Universal Access in Human-Computer Interaction. Ambient Interaction. UAHCI 2007. Lecture Notes in Computer Science, vol 4555. Springer, Berlin, Heidelberg. https://doi.org/10.1007/978-3-540-73281-5_23
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DOI: https://doi.org/10.1007/978-3-540-73281-5_23
Publisher Name: Springer, Berlin, Heidelberg
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