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Electronic Government

7th International Conference, EGOV 2008, Torino, Italy, August 31 - September 5, 2008, Proceedings

  • Conference proceedings
  • © 2008

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Editors:
  1. Maria A. Wimmer
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  2. Hans J. Scholl
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  3. Enrico Ferro
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Part of the book series: Lecture Notes in Computer Science (LNCS, volume 5184)

Part of the book sub series: Information Systems and Applications, incl. Internet/Web, and HCI (LNISA)

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Conference proceedings info: EGOV 2008.

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About this book

This book constitutes the refereed proceedings of the 7th International Conference on Electronic Government, EGOV 2008, held in Torino, Italy, in August/September 2008 within the DEXA 2008 conference cluster. The 32 revised full papers presented were carefully reviewed and selected from 119 submissions. The papers are organized in topical sections on strategies and frameworks, motivators, and contexts, assessment, evaluation and benefit models for ICT investments, inclusion and user-centred design, interoperability and application of semantic technologies in e-government.

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Table of contents (32 papers)

  1. Front Matter

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  2. Strategies and Frameworks, Motivators, and Contexts

    1. Does the Answer to eGovernment Lie in Intermunicipal Collaboration? An Exploratory Italian Case Study

      • Maddalena Sorrentino, Enrico Ferro
      Pages 1-12

    2. Pacta Sunt Servanda but Where Is the Agreement? The Complicated Case of eCustoms

      • Helle Zinner Henriksen, Boriana Rukanova, Yao-Hua Tan
      Pages 13-24

    3. Implementation Challenges: Competing Structures When New Public Management Meets eGovernment

      • Andreas Ask, Ã…ke Grönlund
      Pages 25-36

    4. The Influence of Power in the Development of an Information Infrastructure

      • Leila Lage Humes, Nicolau Reinhard
      Pages 37-48

    5. Case Study on the Effects of Administrative Informatization on the Organizational Structure for the Central Government in Korea

      • Dong-Seok Kang, Hun Yeong Kwon, Yoon-Seok Ko
      Pages 49-60

    6. Control, De-politicization and the eState

      • Rahul De’
      Pages 61-72

  3. Assessment, Evaluation and Benefit Models for ICT Investments

    1. Adoption of High Impact Governmental eServices: Seduce or Enforce?

      • Rex Arendsen, Tom M. van Engers, Wim Schurink
      Pages 73-84

    2. eGovernment Project Evaluation: An Integrated Framework

      • Jianwei Liu, Zsofia Derzsi, Marta Raus, Alexander Kipp
      Pages 85-97

    3. Managing Benefits in the Public Sector. Surveying Expectations and Outcomes in Norwegian Government Agencies

      • Leif Skiftenes Flak, Ã…ke Grönlund
      Pages 98-110

    4. Pre-determinants of Implementing IT Benefits Management in Norwegian Municipalities: Cultivate the Context

      • Tero Päivärinta, Willy Dertz
      Pages 111-123

    5. Evaluation of ICT Investments in Public Administrations Based on Business Process Models

      • Jörg Becker, Philipp Bergener, Stefan Kleist, Daniel Pfeiffer, Michael Räckers
      Pages 124-135

    6. Capability Maturity Framework for eGovernment: A Multi-dimensional Model and Assessing Tool

      • Marcelo Iribarren, Gastón Concha, Gonzalo Valdes, Mauricio Solar, María T. Villarroel, Patricio Gutiérrez et al.
      Pages 136-147

    7. eGovernment Front-End Services: Administrative and Citizen Cost-Benefits

      • Kim Viborg Andersen, Rony Medaglia
      Pages 148-159

    8. Building a Value-Centric e-Government Service Framework Based on a Business Model Perspective

      • Chien-Chih Yu
      Pages 160-171

  4. Inclusion and User-Centred Design

    1. Unity in Diversity: An Analysis of Inter-governmental Cooperation in the Field of geoICT

      • Walter T. de Vries
      Pages 172-183

    2. eElectioneering: Current Research Trends

      • Dimitra Kampitaki, Efthimios Tambouris, Konstantinos Tarabanis
      Pages 184-194

    3. Using Online Public Services: A Measurement of Citizens’ Operational, Formal, Information and Strategic Skills

      • Alexander van Deursen, Jan van Dijk
      Pages 195-206

    4. Citizen Participation and Involvement in eGovernment Projects: An Emergent Framework

      • Karin Axelsson, Ulf Melin
      Pages 207-218

    5. Channel Perceptions and Usage: Beyond Media Richness Factors

      • Willem Pieterson, Marije Teerling, Wolfgang Ebbers
      Pages 219-230
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