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Recognizing Customers’ Mood in 3D Shopping Malls Based on the Trajectories of Their Avatars

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Enterprise Information Systems (ICEIS 2009)

Part of the book series: Lecture Notes in Business Information Processing ((LNBIP,volume 24))

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Abstract

This paper proposes a method to assess the cognitive state of a human embodied as an avatar inside a 3-dimensional virtual shop. In order to do so we analyze the trajectories of the avatar movements to classify them against the set of predefined prototypes. To perform the classification we use the trajectory comparison algorithm based on the combination of the Levenshtein Distance and the Euclidean Distance. The proposed method is applied in a distributed manner to solving the problem of making autonomous assistants in virtual stores recognize the intentions of the customers.

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Bogdanovych, A., Bauer, M., Simoff, S. (2009). Recognizing Customers’ Mood in 3D Shopping Malls Based on the Trajectories of Their Avatars. In: Filipe, J., Cordeiro, J. (eds) Enterprise Information Systems. ICEIS 2009. Lecture Notes in Business Information Processing, vol 24. Springer, Berlin, Heidelberg. https://doi.org/10.1007/978-3-642-01347-8_62

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  • DOI: https://doi.org/10.1007/978-3-642-01347-8_62

  • Publisher Name: Springer, Berlin, Heidelberg

  • Print ISBN: 978-3-642-01346-1

  • Online ISBN: 978-3-642-01347-8

  • eBook Packages: Computer ScienceComputer Science (R0)

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