Abstract
This paper addresses a spoken dialogue framework that helps users make decisions. Various decision criteria are involved when we select an alternative from a given set of alternatives. When adopting a spoken dialogue interface, users have little idea of the kinds of criteria that the system can handle. We thus consider a recommendation function that proactively presents information that the user would be interested in. We implemented a sightseeing guidance system with a recommendation function and conducted a user experiment. We provided an initial analysis of the framework in terms of the system prompt and users’ behavior, as well as in terms of user’s behavior and his/her knowledge.
This is a preview of subscription content, log in via an institution to check access.
Access this chapter
Tax calculation will be finalised at checkout
Purchases are for personal use only
Preview
Unable to display preview. Download preview PDF.
Similar content being viewed by others
References
Levin, E., Pieraccini, R., Eckert, W.: A Stochastic Model of Human-machine Interaction for Learning Dialog Strategies. IEEE Trans. on Speech and Audio Processing 8, 11–23 (2000)
Lamel, L., Bennacef, S., Gauvain, J.L., Dartigues, H., Temem, J.N.: User Evaluation of the MASK Kiosk. Speech Communication 38(1) (2002)
Polifroni, J., Walker, M.: Intensional Summaries as Cooperative Responses in Dialogue: Automation and Evaluation. In: Proc. ACL/HLT, pp. 479–487 (2008)
Saaty, T.: The Analytic Hierarchy Process: Planning, Priority Setting, Resource Allocation. McGraw-Hill, New York (1980)
Ohtake, K., Misu, T., Hori, C., Kashioka, H., Nakamura, S.: Annotating Dialogue Acts to Construct Dialogue Systems for Consulting. In: Proc. The 7th Workshop on Asian Language Resources, pp. 32–39 (2009)
Breese, J., Heckerman, D., Kadie, C.: empirical analysis of predictive algorithms for collaborative filtering. In: Proc. the 14th Annual Conference on Uncertainty in Artificial Intelligence, pp. 43–52 (1998)
Rieser, V., Lemon, O.: Natural Language Generation as Planning Under Uncertainty for Spoken Dialogue Systems. In: Proc. 12th Conference of the European Chapter of the Association for Computational Linguistics, EACL (2009)
Author information
Authors and Affiliations
Editor information
Editors and Affiliations
Rights and permissions
Copyright information
© 2010 Springer-Verlag Berlin Heidelberg
About this paper
Cite this paper
Misu, T., Hori, C., Ohtake, K., Kashioka, H., Kawai, H., Nakamura, S. (2010). Construction and Experiment of a Spoken Consulting Dialogue System. In: Lee, G.G., Mariani, J., Minker, W., Nakamura, S. (eds) Spoken Dialogue Systems for Ambient Environments. IWSDS 2010. Lecture Notes in Computer Science(), vol 6392. Springer, Berlin, Heidelberg. https://doi.org/10.1007/978-3-642-16202-2_17
Download citation
DOI: https://doi.org/10.1007/978-3-642-16202-2_17
Publisher Name: Springer, Berlin, Heidelberg
Print ISBN: 978-3-642-16201-5
Online ISBN: 978-3-642-16202-2
eBook Packages: Computer ScienceComputer Science (R0)