Abstract
The importance of internet and other communication technologies play a vital role in modern life. Websites are inherently designed for a targeted group of users, normal sighted or for the whole population including those who are visually impaired. Blind and visually impaired people often face accessibility and usability problems while accessing websites. Related literature did not consider the interaction mechanism and cognitive features of visually impaired people when testing for accessibility. In this study, a novel user centered, task oriented, and cognitive approach is proposed to evaluate the accessibility problems faced by blind people. An e-Government website will be used as a case study for evaluating the proposed methodology considering practical user tasks and the WCAG guidelines.
Chapter PDF
Similar content being viewed by others
Keywords
References
Di Blas, N., Paolini, P., Speroni, M.: Usable Accessibility to the Web for Blind Users. Paper Presented at 8th ERCIM Workshop on User Interface for All, Vienna, Austria, June 28-29 (2004)
Correani, F., Leporini, B., Paternò, F.: Supporting Usability for Vision Impaired Users in Web Navigation. Paper Presented at 8th ERCIM Workshop on User Interfaces for All, Vienna, Austria, June 28-29 (2004)
Belanger, F., Carter, L.: Trust and risk in e-government adoption. The Journal of Strategic Information Systems 17(2), 165–176 (2008)
Hailpern, J., Guarino-Reid, L., Boardman, R., Annam, A.: Web 2.0: Blind to an Accessible New World. Paper Presented at International Conference on World Wide Web, Madrid, Spain, April 15-18 (2009)
Loiacono, E., McCoy, S.: Web Site Accessibility: an Online Sector Analysis. Information Technology and People 17(1), 87–101 (2004)
Henry, S.: Web Accessibility Web Standards and Regulatory Compliance New York. NY Friend of ED (2006)
ISO/IEC JTC1 Directives, Procedures for the Technical Work of ISO/IEC JTC1, ISO/IEC
JTC1, ISO (1999), http://www.jtc1.org/directives/toc.htm
Gerber, E.: Surfing by Ear: Usability Concerns of Computer Users Who are Blind or Visually Impaired. Access World 3(1), 38–43 (2002)
Berg, B.: Qualitative Research Methods for the Social Sciences, 6th edn. Pearson Education, Boston (2007)
National Dissemination Center for Children with Disabilities (NICHCY) (2008)
Lazar, J., Allen, A., Kleinman, J., Malarkey, C.: What frustrates screen reader users on the Web: A study of 100 blind user. Int. J. Hum.-Comput. Interact. 22(3), 247–269 (2007)
Theofanos, M.F., Redish, J.: Guidelines for Accessible and Usable Web Sites: Observing Users Who Work With Screen Readers. Interactions 10(6), 38–51 (2003)
Millar, S.: Understanding and Representing Space: Theory and Evidence from Studies with Blind and Sighted Children. Oxford University Press, Oxford (1994)
Web Accessibility in Mind (WebAim). Testing with Screen Readers Questions and Answers (2009), http://www.webaim.org/articles/screenreadertesting/ (retrieved December 01, 2009)
Author information
Authors and Affiliations
Editor information
Editors and Affiliations
Rights and permissions
Copyright information
© 2013 Springer-Verlag Berlin Heidelberg
About this paper
Cite this paper
AlJarallah, K., Chen, R.C.C., AlShathry, O. (2013). Cognitive-Based Approach for Assessing Accessibility of e-Government Websites. In: Stephanidis, C., Antona, M. (eds) Universal Access in Human-Computer Interaction. User and Context Diversity. UAHCI 2013. Lecture Notes in Computer Science, vol 8010. Springer, Berlin, Heidelberg. https://doi.org/10.1007/978-3-642-39191-0_59
Download citation
DOI: https://doi.org/10.1007/978-3-642-39191-0_59
Publisher Name: Springer, Berlin, Heidelberg
Print ISBN: 978-3-642-39190-3
Online ISBN: 978-3-642-39191-0
eBook Packages: Computer ScienceComputer Science (R0)