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Deformation and Friction: 3D Haptic Asset Enhancement in e-Commerce for the Visually Impaired

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Haptic Interaction (AsiaHaptics 2018)

Abstract

The availability of Internet resources is currently restricted for the visually impaired (VI) due to the primarily visual-based information transfer methods afforded by modern connectivity devices. A haptic device was suggested in enabling the VI to feel the shape of the assets with a stylus, gaining a more concrete perception of formerly purely visual depictions of said assets. This paper describes the trials of an e-commerce website, which enables the use of this haptic technology to feel products of which VI users intend to purchase. Additional features that were recently implemented include the ability to deform products where appropriate, and frictional surfaces depending on the surface material. A majority of VI testers provided positive impressions towards the direction of development with fine-tuning necessary to improve asset deform and friction quality, while giving additional feedback for further improvements to the website.

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Acknowledgements

The Malaysian Communications and Multimedia Commission fully funds this re-search under the Networked Media Research Grant (Grant No: EXT-FST-CIS-MCMC-2016-01, MCMC (IRLC) 700-8/2/2/JLD.2(9)). Other organizations also contributed their support to this project in various ways, through the sharing of knowledge and expertise, as well as constructive criticisms, which took up much of their valuable time. These are the National Council for the Blind Malaysia (NCBM), St. Nicholas Home Penang, and Malaysian Association for the Blind (MAB), whose support was indispensable for the success of this project.

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Correspondence to Hong Jian Wong .

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Ethical Approval:

All procedures performed in studies involving human participants were in accordance with the ethical standards of the Sunway University Research Ethics Committee (Ethics Approval Code: SUREC 2018/046) and with the 1964 Helsinki declaration and its later amendments or comparable ethical standards.

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Informed consent was obtained from all individual participants included in the study.

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Wong, H.J. et al. (2019). Deformation and Friction: 3D Haptic Asset Enhancement in e-Commerce for the Visually Impaired. In: Kajimoto, H., Lee, D., Kim, SY., Konyo, M., Kyung, KU. (eds) Haptic Interaction. AsiaHaptics 2018. Lecture Notes in Electrical Engineering, vol 535. Springer, Singapore. https://doi.org/10.1007/978-981-13-3194-7_58

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