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To Explore the Factors that Affect Behavior of Employee Regarding Knowledge Sharing in IT Service Companies

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Intelligent Technologies and Applications (INTAP 2019)

Part of the book series: Communications in Computer and Information Science ((CCIS,volume 1198))

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Abstract

Context: It is vital to investigate that why employees of an organization do or do not prefer to share their acquired knowledge with coworkers and how their perceived barriers and fears influence their knowledge sharing intentions in a working environment. Objective: This study aims to understand significant factors and motives that influence or reduce employee’s intention to share knowledge with coworkers in an organization. Method: We planned a field study with 125 employees including HRM and Line managers in an IT service company to test our hypotheses. The structural equation modeling (SEM) approach is employed to test whether our hypotheses are true or not. Results: Results supported the positive effects of ethical leadership, R&R and technology related constructs and showed positive effect of Knowledge Transfer upon employee’s knowledge sharing intention. Contribution: This research contributes to concept of Knowledge Sharing and exploring its part in the knowledge seeking and contribution. It will help managers to learn how to promote knowledge sharing intentions between employees by applying knowledge oriented and ethical Leadership, R&R and use of technology.

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Author information

Authors and Affiliations

  1. University Institute of Information Technology, PMAS University of Arid Agriculture, Rawalpindi, Pakistan

    Kiran Naz Abbasi

  2. Federal Urdu University of Arts, Science & Technology, Islamabad, Islamabad, Pakistan

    Syed Fakhar Bilal & Muhammad Naeem

  3. Faculty of Information Technology, Beijing University of Technology, Pingleyuan No. 100, Chaoyang District, Beijing, China

    Saqib Ali

Authors
  1. Kiran Naz Abbasi
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  2. Syed Fakhar Bilal
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  3. Saqib Ali
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  4. Muhammad Naeem
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Corresponding author

Correspondence to Saqib Ali .

Editor information

Editors and Affiliations

  1. Islamia University of Bahawalpur, Baghdad, Pakistan

    Imran Sarwar Bajwa

  2. Metropolitan University, Belgrade, Serbia

    Tatjana Sibalija

  3. University of Technology Malaysia, Johor Bahru, Malaysia

    Dayang Norhayati Abang Jawawi

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Abbasi, K.N., Bilal, S.F., Ali, S., Naeem, M. (2020). To Explore the Factors that Affect Behavior of Employee Regarding Knowledge Sharing in IT Service Companies. In: Bajwa, I., Sibalija, T., Jawawi, D. (eds) Intelligent Technologies and Applications. INTAP 2019. Communications in Computer and Information Science, vol 1198. Springer, Singapore. https://doi.org/10.1007/978-981-15-5232-8_21

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  • DOI: https://doi.org/10.1007/978-981-15-5232-8_21

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  • Print ISBN: 978-981-15-5231-1

  • Online ISBN: 978-981-15-5232-8

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