Abstract
As the COVID-19 pandemic has triggered strict restrictions for traveling and face-to-face meetings, the utilisation of digitally-mediated communication tools to generate interview data in qualitative research during the pandemic was almost inevitable. Employing autoethnography as a research method, this chapter aims to narrate, analyse, and interpret the author’s personal experiences generating interview data for a qualitative research project via Zoom video-conferencing during the pandemic. It presents several unique benefits of the use of video-conferencing technology that the author found, as well as some possible challenges that the author anticipated when using the technology. In addition, it also elucidates some distinctive platform-specific features of Zoom video-conferencing that the author utilised to maintain high-quality and secured digital interactions. The information contained in this chapter is significant for researchers who are considering utilising video-conferencing technology, especially Zoom, to generate interview data in the future.
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Acknowledgements
I would like to convey my gratitude to the Indonesia Endowment Fund for Education (Lembaga Pengelola Dana Pendidikan) who has sponsored my study at Monash University, Australia.
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Maulana, M.I. (2022). Leveraging Zoom Video-Conferencing Features in Interview Data Generation During the COVID-19 Pandemic. In: Cahusac de Caux, B., Pretorius, L., Macaulay, L. (eds) Research and Teaching in a Pandemic World. Springer, Singapore. https://doi.org/10.1007/978-981-19-7757-2_26
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