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Similar question retrieval with incorporation of multi-dimensional quality analysis for community question answering

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Abstract

The semantic-based method for question retrieval is an important method for searching similar questions in community question answering (CQA). The major challenges in question retrieval lie in polysemy and lexical gaps between questions, and the quality of retrieved similar questions by semantic retrieval model might not be high enough to effectively solve one’s doubts. In order to address these challenges, a high-quality and multi-level semantic analysis-based similar question retrieval framework named HQML-QR is proposed, which consists of semantic representation from tag-level and sentence-level semantics for question retrieval (TS-QR) and multi-dimensional quality analysis (MDQQ). Firstly, TS-QR extracts multi-level semantic features of the question contents, where graph embedding model is utilized to learn coarse-grained semantics of questions from the scope of the tag. Meanwhile, in order to effectively identify polysemy and extract fine-grained sentence semantic of questions, TS-QR integrates the pre-trained language model based on self-attention mechanism to ensure the accuracy of question retrieval. Secondly, based on the quality factors in CQA (i.e., popularity, question, answer and user), MDQQ constructs a multi-dimensional quality evaluation model to provide a reasonable quality measurement standard for questions. Under the guidance of the quality of questions, the similarity score obtained by semantic vector matching is updated to retrieve high-quality and semantically similar questions. Finally, experiments are executed on CQADupStack dataset from Stack Overflow and the experimental results show that the P@N of HQML-QR has an average increase of 5.65%, 4.44% and 4.34% compared with LDA-VSM-SEM, WET-QR, RCM-QR, respectively.

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Data availability

Data are openly available in a public repository. The Program dataset that supports the findings of this study is openly available at https://archive.org/details/stackexchange. The Stack overflow dataset that supports the findings of this study is openly available at http://nlp.cis.unimelb.edu.au/resources/cqadupstack/.

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Acknowledgements

This work was supported by the National Natural Science Foundation of China (Grant Nos. 52073169 and 92270124). We appreciate the support of the High Performance Computing Center of Shanghai University, and Shanghai Engineering Research Center of Intelligent Computing System.

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Authors and Affiliations

  1. School of Computer Engineering and Science, Shanghai University, Shanghai, 200444, China

    Yue Liu, Weize Tang, Zitu Liu, Aihua Tang & Lipeng Zhang

  2. Shanghai Engineering Research Center of Intelligent Computing System, Shanghai University, Shanghai, 200444, China

    Yue Liu

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  1. Yue Liu
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Contributions

Yue Liu was involved in the conceptualization, methodology, validation, formal analysis, writing—original draft, writing—review and editing, and supervision. Weize Tang contributed to the methodology, software, validation, data curation, writing—original draft, and writing—review and editing. Zitu Liu contributed to the software, validation, writing—original draft, writing—review and editing. Aihua Tang assisted in the methodology, formal analysis, and writing—original draft. Lipeng Zhang performed formal analysis and writing—review and editing.

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Correspondence to Yue Liu.

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The experimental dataset used in our research consists of publicly available datasets.

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Liu, Y., Tang, W., Liu, Z. et al. Similar question retrieval with incorporation of multi-dimensional quality analysis for community question answering. Neural Comput & Applic 36, 3663–3679 (2024). https://doi.org/10.1007/s00521-023-09266-6

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