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Business model metrics: an open repository

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Abstract

Development of successful business models has become a necessity in turbulent business environments, but compared to research on business modeling tools, attention to the role of metrics in designing business models in literature is limited. Building on existing approaches to business models and performance measurement literature, we develop a generic open repository of metrics related to core business model concepts. We validate and assess the practical value of the repository based on four e-Business model cases. The repository can be utilized in designing business models, specifically for networked enterprises. It is neither complete nor universally applicable, but needs adjustment with each design. Ultimately, with this paper, we hope measurement will become an integral part of the business model innovation discussion.

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Authors and Affiliations

  1. University of Turku, Turku, Finland

    Marikka Heikkilä & Jukka Heikkilä

  2. Delft University of Technology, Delft, Netherlands

    Harry Bouwman

  3. Nyenrode Business University, Breukelen, Netherlands

    Sam Solaimani

  4. Innovalor, Enschede, Netherlands

    Wil Janssen

Authors
  1. Marikka Heikkilä
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  2. Harry Bouwman
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  3. Jukka Heikkilä
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  4. Sam Solaimani
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  5. Wil Janssen
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Correspondence to Marikka Heikkilä.

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Heikkilä, M., Bouwman, H., Heikkilä, J. et al. Business model metrics: an open repository. Inf Syst E-Bus Manage 14, 337–366 (2016). https://doi.org/10.1007/s10257-015-0286-3

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