Abstract
Despite the rise in digital platforms, particularly platform-dependent entrepreneurial ventures (PDEVs), and the potential for collaboration among different stakeholders, the dynamics of co-creating value in this context remains unexplored. To address this gap, we offer an integrated conceptual framework that combines prior research on ambidexterity and co-creation and take a two-step approach for analysis: first, the direct impact of multiple dimensions of co-creation (i.e., dialog, access, risk analysis and transparency) on strategic outcomes is analyzed; second, the modus operandi of co-creation’s indirect effects within a dynamic environment alongside ambidexterity is analyzed. Results from 298 PDEVs support the direct effects of a co-creation strategy on firm outcomes, as well as the independent benefits of the dialog and access dimensions. Results from the subsequent process-focused model also support the indirect effects of co-creation, with exploitation being crucial for converting the value from co-creation into beneficial outcomes.
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Acknowledgements
An earlier version of the paper benefitted from feedback from at the European Group of Organization Studies (EGOS) Conference. We also thank Richard Makadok and participants of the Academy of Management’s PDW on Corporate Strategy Issues in Platform-Based Business Models for their comments. The support by the G. Brint Ryan College of Business summer research grant is acknowledged.
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Chandna, V., Salimath, M.S. Co-creation of value in Platform-Dependent Entrepreneurial Ventures. Electron Commer Res 24, 2297–2326 (2024). https://doi.org/10.1007/s10660-022-09574-4
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DOI: https://doi.org/10.1007/s10660-022-09574-4