Abstract
Research shows recruiters infer dispositional characteristics from job applicants’ resumes and use these inferences in evaluating applicants’ employability. However, the reliability and validity of these inferences have not been empirically tested. Using data collected from 244 recruiters, we found low levels of estimated interrater reliability when they reviewed entry-level applicants’ resumes and made inferences regarding applicants’ personality traits. Moreover, when recruiters’ inferences of applicant personality were correlated with applicants’ actual Big Five personality scores, results indicated that recruiters’ inferences lacked validity, with the possible exceptions of extraversion and openness to experience. Finally, despite being largely unreliable and invalid, recruiters’ inferences of applicants’ extraversion, openness to experience, and conscientiousness predicted the recruiters’ subsequent employability assessments of the applicants.
Similar content being viewed by others
References
Ash, R. A., Johnson, J. C., Levine, E. L., & McDaniel, M. A. (1989). Job applicant training and work experience evaluation in personnel selection. Research in Personnel and Human Resources Management, 7, 183–226.
Asher, J. J. (1972). The biographical item: Can it be improved? Personnel Psychology, 27, 519–521.
Barrick, M. R., & Mount, M. K. (1991). The Big Five personality dimensions and job performance: A meta-analysis. Personnel Psychology, 44, 1–26.
Barrick, M. R., Patton, G. K., & Haugland, S. N. (2000). Accuracy of interviewer judgments of job applicant personality traits. Personnel Psychology, 53, 925–951.
Bobko, P. R., Roth, P. L., & Potosky, D. (1999). Derivation and implications of a meta-analytic matrix incorporating cognitive ability, alternative predictors, and job performance. Personnel Psychology, 52, 561–589.
Bretz, R. D., Rynes, S. L., & Gerhart, B. (1993). Recruiter perceptions of applicant fit: Implications for individual career preparation and job search behavior. Journal of Vocational Behavior, 43, 310–327.
Bright, J. E. H., & Hutton, S. (2000). The impact of competency statements on resumes for short-listing decisions. International Journal of Selection and Assessment, 8, 41–53.
Brown, B. K., & Campion, M. A. (1994). Biodata phenomenology: Recruiters’ perceptions and use of biographical information in resume screening. Journal of Applied Psychology, 79, 897–908.
Cable, D. M., & Gilovich, T. (1998). Looked over or overlooked? Prescreening decisions and postinterview evaluations. Journal of Applied Psychology, 83, 501–508.
Cable, D. M., & Judge, T. A. (1997). Interviewers’ perceptions of person-organization fit and organizational selection decisions. Journal of Applied Psychology, 82, 546–561.
Caldwell, D. F., & Burger, J. M. (1998). Personality characteristics of job applicants and success in screening interviews. Personnel Psychology, 51, 119–125.
Cole, M. S. (2003). Resumes and recruiters: Validity of inferences from resumes regarding applicants’ mental ability and personality. Unpublished dissertation, Auburn University, Auburn, Alabama.
Cole, M. S., Feild, H. S., & Giles, W. F. (2003a). Using recruiter assessments of the presence of resume information to predict applicant mental ability and Big Five personality dimensions. International Journal of Selection and Assessment, 11, 78–88.
Cole, M. S., Feild, H. S., & Giles, W. F. (2003b). What can we uncover about applicants based on their resumes? A field study. Applied HRM Research, 8, 51–62.
Cole, M. S., Feild, H. S., Giles, W. F., & Harris, S. G. (2004). Job type and recruiters’ inferences of applicant personality drawn from resume biodata: Their relationships with hiring recommendations. International Journal of Selection and Assessment, 12, 363–367.
Connolly, J. J., & Viswesvaran, C. (1998). The convergent validity between self and observer ratings of personality: An integrative review. Poster Presented at the 13th Annual Conference of the Society of Industrial and Organizational Psychology, Dallas, TX.
Costa, P. T., & McCrae, R. R. (1992). The revised NEO personality inventory (NEO-PI-R) and NEO five-factor inventory (NEO-FFI) professional manual. Odessa, FL: Psychological Assessment Resources.
Dindoff, K. M. (1999). Recruiter impressions of potential for job-specific and organizational fit in resume screening: Three field studies. Unpublished dissertation, University of Western Ontario, London, Ontario.
Dipboye, R. L. (1992). Selection interviews: Process perspectives. Cincinnati, OH: SouthWestern.
Dipboye, R. L., Fontenelle, G. A., & Garner, K. (1984). Effects of previewing the application on interview process and outcomes. Journal of Applied Psychology, 69, 118–128.
Dipboye, R. L., & Jackson, S. L. (1999). Interviewer experience and expertise effects. In R. W. Eder & M. M. Harris (Eds.), The employment interview handbook (pp. 229–292). Thousand Oaks, CA: Sage.
Dunn, W. S., Mount, M. K., Barrick, M. R., & Ones, D. S. (1995). Relative importance of personality and general mental ability in managers’ judgments of applicant qualifications. Journal of Applied Psychology, 80, 500–509.
Funder, D. C. (1995). On the accuracy of personality judgment: A realistic approach. Psychological Review, 102, 652–670.
Funder, D. C., & Colvin, C. R. (1997). Congruence of others’ and self-judgments of personality. In R. Hogan, J. Johnson, & S. Briggs (Eds.), Handbook of personality psychology (pp. 617–647). San Diego, CA: Academic Press.
Glick, P., Zion, C., & Nelson, C. (1988). What mediates sex discrimination in hiring decisions? Journal of Personality and Social Psychology, 55, 178–186.
Goldberg, L. R. (1992). The development of markers for the Big Five factor structure. Psychological Assessment, 4, 26–42.
Graves, L. M. (1993). Sources of individual differences in interviewer effectiveness: A model and implications for future research. Journal of Organizational Behavior, 14, 349–370.
Harvey-Cook, J. E., & Taffler, R. J. (2000). Biodata in professional entry-level selection: Statistical scoring of common format applications. Journal of Occupational and Organizational Psychology, 73, 103–118.
Hays, A. F., & Dunning, D. (1997). Construal processes and trait ambiguity: Implications for self-peer agreement in personality judgment. Journal of Personality and Social Psychology, 72, 664–677.
Higgins, C. A., & Judge, T. A. (2004). The effect of applicant influence tactics on recruiter perceptions of fit and hiring recommendations: A field study. Journal of Applied Psychology, 89, 622–632.
Hogan, R. T. (1991). Personality and personality measurement. In M. D. Dunnette & L. M. Hough (Eds.), Handbook of industrial and organizational psychology (Vol. 2, pp. 327–398). Palo Alto, CA: Consulting Psychologists Press.
Howard, A. (1986). College experiences and managerial performance. Journal of Applied Psychology Monograph, 71, 530–552.
Huffcutt, A. I., Conway, J. M., Roth, P. L., & Stone, N. J. (2001). Identification and meta-analytic assessment of psychological constructs measured in employment interviews. Journal of Applied Psychology, 86, 897–913.
Hunter, J. E., & Schmidt, F. L. (1990). Methods of meta-analysis: Correcting for error and bias in research findings. Newbury Park, CA: Sage.
Hurtz, G. M., & Donovan, J. J. (2000). Personality and job performance: The Big Five revisited. Journal of Applied Psychology, 85, 869–879.
Job Choices: 1996. (1995). Bethlehem, PA: National Association of Colleges and Employers.
Kinicki, A. J., Lockwood, C. A., Hom, P. W., & Griffeth, R. W. (1990). Interviewer predictions of applicant qualifications and interviewer validity: Aggregate and individual analyses. Journal of Applied Psychology, 75, 477–486.
Knouse, S. B. (1989). The role of attribution theory in personnel employment selection: A review of the recent literature. The Journal of General Psychology, 116, 183–196.
Knouse, S. B. (1994). Impressions of the resume: The effects of applicant education, experience, and impression management. Journal of Business and Psychology, 9, 33–45.
Kristof-Brown, A. L. (2000). Perceived applicant fit: Distinguishing between recruiters’ perceptions of person-job fit and person-organization fit. Personnel Psychology, 53, 643–671.
Kristof-Brown, A. L., Zimmerman, R. D., & Johnson, E. C. (2005). Consequences of individuals’ fit at work: A meta-analysis of person-job, person-organization, person-group, and person-supervisor fit. Personnel Psychology, 58, 281–342.
London, M., Mone, E. M., & Scott, J. C. (2004). Performance management and assessment: Methods for improved rater accuracy and employee goal setting. Human Resource Management, 43, 319–336.
Mael, F. A. (1991). A conceptual rationale for the domain and attributes of biodata items. Personnel Psychology, 44, 763–792.
McCrae, R. R., & Costa, P. T. (1992). Discriminant validity of NEO-PIR facet scales. Educational and Psychological Measurement, 52, 229–237.
Mount, M. K., & Barrick, M. R. (1995). The Big Five personality dimensions: Implications for research and practice in human resources management. In K. M. Rowland & G. Ferris (Eds.), Research in personnel and human resources management (pp. 153–200). Greenwich, CT: JAI Press.
Mount, M. K., Barrick, M. R., & Stewart, G. L. (1998). Five-Factor Model of personality and performance in jobs involving interpersonal interactions. Human Performance, 11, 145–165.
Mount, M. K., Barrick, M. R., & Strauss, J. P. (1994). Validity of observer ratings of the Big Five personality factors. Journal of Applied Psychology, 79, 272–280.
Mumford, M. D., Costanza, D. P., Connelly, M. S., & Johnson, J. F. (1996). Item generation procedures and background data scales: Implications for construct and criterion-related validity. Personnel Psychology, 49, 361–398.
Mumford, M. D., & Stokes, G. S. (1992). Developmental determinants of individual action: Theory and practice in the application of background data. In M. D. Dunnette (Ed.), The handbook of industrial and organizational psychology (2nd ed., pp. 1–78). Palo Alto, CA: Consulting Psychologists Press.
Pulakos, E. D., Schmitt, N., Whitney, D., & Smith, M. (1996). Individual differences in interviewer ratings: The impact of standardization, consensus discussion, and sampling error on the validity of a structured interview. Personnel Psychology, 49, 85–102.
Rubin, R. S., Bommer, W. H., & Baldwin, T. T. (2002). Using extracurricular activity as an indicator of interpersonal skill: Prudent evaluation or recruiting malpractice? Human Resource Management, 41, 441–454.
Rynes, S. L., Orlitzky, M. O., & Bretz, R. D. (1997). Experienced hiring versus college recruiting: Practices and emerging trends. Personnel Psychology, 50, 309–339.
Rynes, S. L., & Rosen, B. (1995). A field study of factors affecting the adoption and perceived success of diversity training. Personnel Psychology, 48, 247–270.
Saks, A. M., & Ashforth, B. E. (2001). Is job search related to employment quality? It all depends on the fit. Journal of Applied Psychology, 87, 646–654.
Salgado, J. F. (1997). The five factor model of personality and job performance in the European Community. Journal of Applied Psychology, 82, 30–43.
Schleicher, D. J., Day, D. V., Mayes, B. T., & Riggio, R. E. (2002). A new frame for frame-of-reference training: Enhancing the construct validity of assessment centers. Journal of Applied Psychology, 87, 735–746.
Slovic, P. (1995). The construction of preference. American Psychologist, 50, 364–371.
Stevens, C. K. (1998). Antecedents of interview interactions, interviewers’ ratings, and applicants’ reactions. Personnel Psychology, 51, 55–85.
Thoms, P., McMasters, R., Roberts, M. R., & Dombkowski, D. A. (1999). Resume characteristics as predictors of an invitation to interview. Journal of Business and Psychology, 13, 339–356.
Van Iddekinge, C. H., Raymark, P. H., & Roth, P. L. (2005). Assessing personality with a structured employment interview: Construct-related validity and susceptibility to response inflation. Journal of Applied Psychology, 90, 536–552.
Vinchur, A. J., Schippmann, J. S., Switzer, F. S., III, & Roth, P. L. (1998). A meta-analytic review of predictors of job performance for salespeople. Journal of Applied Psychology, 83, 586–597.
Viswesvaran, C., Ones, D. S., & Schmidt, F. L. (1996). Comparative analysis of the reliability of job performance ratings. Journal of Applied Psychology, 81, 557–574.
Weiner, Y., & Schneiderman, M. (1974). Use of job information as a criterion in employment decisions of interviewers. Journal of Applied Psychology, 59, 699–704.
Westen, D. (1996). A model and a method for uncovering the nomothetic from the idiographic: An alternative to the Five-Factor Model? Journal of Research in Personality, 30, 400–413.
Acknowledgments
We thank Jeremy O. Stafford for his assistance with the data collection and Robert S. Rubin for vetting a draft manuscript.
Author information
Authors and Affiliations
Corresponding author
Rights and permissions
About this article
Cite this article
Cole, M.S., Feild, H.S., Giles, W.F. et al. Recruiters’ Inferences of Applicant Personality Based on Resume Screening: Do Paper People have a Personality?. J Bus Psychol 24, 5–18 (2009). https://doi.org/10.1007/s10869-008-9086-9
Published:
Issue Date:
DOI: https://doi.org/10.1007/s10869-008-9086-9