Abstract
Over the years, social multimedia has gained credibility as a source of information and a reliable platform on which organizations, students and employees can interact with expert audiences. In the areas of education and teaching, the technique, multimedia and network of use computerized methods to build a creative environment for learners and broaden our perspective on a variety of topics. Getting new information and sharing it with others has become much easier with social multimedia. To boost the productivity and growth of any university, student contentment is a critical factor. Student contentment level is the need of the hour that is necessitated to be analyzed every year for the progress of the university. In this paper, we use a social multimedia technique to collect data from the students of the university based on a designed questionnaire circulated. The collected information embraces different aspects like academics, research, recreational, and technology that portray the image of the university. The current work relies on developing a stacking ensemble machine learning model for prediction of student’s overall contentment score, an indicator to perceive overall, how much the university gets the thumbs up from its current students. The work employs the cuckoo search meta-heuristic based wrapper method for feature selection from the original dataset with 78 features. The proposed ensemble model portrayed a lowest RMSE value of 0.373 by the combination of Self Organizing Map, Multilayer Perceptron, Boosted Generalized Linear Model and Gaussian Process with Polynomial Kernel along with Partial Least Squares as meta-learner, showcasing its ability to accurately predict student contentment levels of a University. The proposed machine learning framework acts as a great developmental tool for foreseeing and analyzing student contentment for its university.
Similar content being viewed by others
References
Anastasiades PS, Elena V, Nikos G (2008) Collaborative learning activities at a distance via interactive videoconferencing in elementary schools: parents’ attitudes. Comput Educ 50:1527–1539
Arlot S, Alain C (2010) A survey of cross-validation procedures for model selection. Statistics surveys 4:40–79
Armenski G, Kostoska M, Ristov S and Gusev M 2014 April. Student satisfaction of e-learning tools for computer architecture and organization course. In IEEE Global Engineering Education Conference (EDUCON), 630-637.
Athiyaman A (1997) Linking student satisfaction and service quality perceptions: the case of university education. Eur J Mark 31:528–540
Becker SA, Brown M, Dahlstrom E, Davis A, DePaul K, Diaz V, Pomerantz J (2018) NMC horizon report: 2018 higher, education edn. EDUCAUSE, Louisville, CO
Bolliger Doris U (2004) Key factors for determining student satisfaction in online courses. International Journal on E-learning 3:61–67
Carney R (1994) Building an image. In: In Proceedings Symposium for the Marketing of Higher Education. American Marketing Association, New Orleans, Lousiana
Chen Y, Xiong J, Xu W, Zuo J (2019) A novel online incremental and decremental learning algorithm based on variable support vector machine. Clust Comput 22(3):7435–7445
Choudhary M A. 2012 Factors influencing engineering students' performance and their relationship with the student satisfaction with the teaching, learning as well as overall university experiences. In International Conference on Information Technology Based Higher Education and Training, 1-5.
De Wit H (2020) Internationalization of higher education. J Int Stud 10(1):i–iv
Dejaeger K, Frank G, Antonio G, Lapo M, Bart B (2012) Gaining insight into student satisfaction using comprehensible data mining techniques. Eur J Oper Res 218:548–562
Đurđević I (2015) Predicting student satisfaction with courses based on log data from a virtual learning environment–a neural network and classification tree model. Croatian Operational Research Review 6:105–120
Faour H, Mohammad H and Ahmed Al G. 2012 Enhancing student learning experience and satisfaction using virtual learning environments. In International Conference on Education and e-Learning Innovation 1-2.
Gu K, Wang L, Yin B (2019) Social community detection and message propagation scheme based on personal willingness in social network. Soft Comput 23(15):6267–6285
Guo W (2010) Incorporating statistical and neural network approaches for student course satisfaction analysis and prediction. Expert Syst Appl 37:3358–3365
Huang C, Liu B (2019) New studies on dynamic analysis of inertial neural networks involving non-reduced order method. Neurocomputing 325:283–287
Kamis T, Zainah O, Nurul S (2015) Satisfaction level among diploma in medical electronic students on the sustainability of physical facilities in Politeknik sultan Salahuddin Abdul Aziz Shah. In Innovation & Commercialization of Medical Electronic Technology Conference (ICMET):114–120
Kumar KK, Sagi TM (2012) Assessment of overall satisfaction level of students in a technical institution. In IEEE International Conference on Engineering Education, Innovative Practices and Future Trends (AICERA), pp 1–6
Kuo YC, Andrew EW, Brian B, Kerstin S (2013) A predictive study of student satisfaction in online education programs. Int Rev Res Open Distribut Learn 14:16–39
Lee HJ, Ilju R (2009) Influence of structure and interaction on student achievement and satisfaction in web-based distance learning. J Educ Technol Soc 4:372
Lee HJ, Ilju R (2009) Influence of structure and interaction on student achievement and satisfaction in web-based distance learning. J Educ Technol Soc 12:372
Li F, Zhou SR, Zhang JM, Zhang DY, Xiang LY (2013) Attribute-based knowledge transfer learning for human pose estimation. Neurocomputing 116:301–310
Littlejohn A, Isobel F, Lou M (2008) Characterizing effective eLearning resources. Comput Educ 50:757–771
Long M, Zeng Y (2019) Detecting iris liveness with batch normalized convolutional neural network. Comput Mater Contin 58:493–504
Manzoor H. 2013 Measuring student satisfaction in public and private universities in Pakistan. Global Journal of Management and Business Research.
Méndez-Giménez A, Cecchini-Estrada JA, Fernández-Río J, Mendez-Alonso D, Prieto-Saborit JA (2017) Achievement goals 3 × 2, self-determined motivation and satisfaction with life in secondary education. Journal of Psychodidactics 22(2):150–156
Mo H, Wang F (2009) Linguistic dynamic systems based on computing with words and their stabilities. Science in China Series F: Information Sciences 52(5):780–796
Negricea Costel I, Tudor E, Emanuela Maria A (2014) Establishing influence of specific academic quality on student satisfaction. Procedia Soc Behav Sci 116:4430–4435
Nikolic S, Christian R, Peter James V, Montserrat R, Stirling D (2015) Decoding student satisfaction: how to manage and improve the laboratory experience. IEEE Trans Educ 58:151–158
Onditi EO, Wechuli TW (2017) Service quality and student satisfaction in higher education institutions: a review of literature. Int J Sci Res Publ 7(7):328–335
Rjaibi N, Latifa Ben A R, and Mohamed L. 2012 Modeling the prediction of student's satisfaction in face to face learning: an empirical investigation. In International Conference on Education and e-Learning Innovations 1-6.
Salvador-Ferrer C (2017) The relationship between gratitude and life satisfaction in a sample of Spanish university students. Anales De Psicología/Annals of Psychology 33(1):114–119
Sohoraye M, Poomalay P, Meera G. (2014) Are facebook likes enough to assess student satisfaction in open distance learning (ODL)? An incursion into students' experience of ODL through online social networks (OSNs). In IEEE IST-Africa Conference Proceedings, 1-8.
Song H, Lee K, Moon N (2019) User modeling using user preference and user life pattern based on personal bio data and SNS data. J Inform Process Syst 15(3)
Tessema T, Kathryn R, Yu W (2012) Factors affecting college students’ satisfaction with major curriculum: evidence from nine years of data. Int J Humanit Soc Sci 2:34–44
Warnes G R 2010 Gtools: various R programming tools. R package version 2.6. 2.
Witten I H., Eibe F, Mark A. H, and Christopher J. P 2016. Data mining: practical machine learning tools and techniques. Morgan Kaufmann
Yin C, Ding S, Wang J (2019) Mobile marketing recommendation method based on user location feedback. Human-centric Computing and Information Sciences 9(1):14
Yukselturk, E., & Yildirim, Z .2008. Investigation of interaction, online support, course structure and flexibility as the contributing factors to students' satisfaction in an online certificate program. J Educ Technol Soc, 11.4., 51–65.
Zarirah Z and Ridzuan A. 2015 An investigation on student’s participation and satisfaction towards online learning. In IEEE Conference on e-Learning, e-Management and e-Services (IC3e) 143-147.
Zhang X., Xiao WX (2012, May) Active semi-supervised framework with data editing. In 2012 international conference on systems and informatics (ICSAI2012) (pp. 46-50). IEEE
Acknowledgments
We really want to appreciate the efforts of the volunteers of Technical Society who took keen interest in encouraging UG and PG students to give their valuable time and contribution to make the data available to us.
Author information
Authors and Affiliations
Corresponding author
Additional information
Publisher’s note
Springer Nature remains neutral with regard to jurisdictional claims in published maps and institutional affiliations.
Rights and permissions
About this article
Cite this article
Kaur, M., Mehta, H., Randhawa, S. et al. Ensemble learning-based prediction of contentment score using social multimedia in education. Multimed Tools Appl 80, 34423–34440 (2021). https://doi.org/10.1007/s11042-021-10806-2
Received:
Revised:
Accepted:
Published:
Issue Date:
DOI: https://doi.org/10.1007/s11042-021-10806-2