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Die Bedeutung von Kommunikation bei der agilen Systementwicklung

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The Role of Communication in Agile Systems Development

An Analysis of the State of the Art

  • State of the Art
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Zusammenfassung

Agile Systementwicklung (SE) ist eine kooperative Aktivität aus Innovation und Kommunikation, bei der sich Entwicklungsteams stark auf informale Kommunikationsmechanismen verlassen. Der aktuelle Wissensstand bezüglich der tatsächlichen Kommunikationsprozesse in agilen SE-Projekten ist fragmentiert und es fehlt eine integrierte Sichtweise über einzelne Studien hinweg. Der Beitrag erzeugt basierend auf dem Unified Model of Systems Development Success eine integrierte Sichtweise auf die Rolle der Kommunikation bei der agilen SE. Dafür wird eine strukturierte, systematische Literaturanalyse durchgeführt. Die Datensammlung ergab 333 relevante Studien zu agiler SE und Kommunikation. Obwohl Kommunikation als wichtiger Faktor identifiziert wird, ist das Wissen in Bezug auf Kommunikation und agile SE begrenzt. Die bisherigen Erkenntnisse sind verteilt, unvollständig, und widersprüchlich. Es wird aufgezeigt, dass weiterer Forschungsbedarf bezüglich des Kommunikationsprozesses in der SE besteht, und dass die Auswirkungen von Kommunikationshäufigkeit und -qualität, die durch agile SE ausgelöst werden, empirisch zu untersuchen sind.

Abstract

Agile systems development (SD) is described as a cooperative game of invention and communication, in which teams are characterized by relying heavily on informal communication mechanisms such as face-to-face conversations. Our current state of knowledge about the actual communication process in agile SD projects is fragmented because of the lack of an integrative lens across different studies. On the basis of the Unified Model of SD Success, we provide an integrated view on the role of communication in agile SD by conducting a structured, systematic literature review. Our data collection process resulted in 333 relevant papers on agile SD and communication. We find that despite its acknowledged importance, our knowledge on communication and agile SD is limited and research is scattered, inconclusive, as well as contradictory. In consequence, we present several research gaps that deserve future research attention. Specifically, we call for research that opens up the communication process and empirically validates the implications for communication frequency and quality triggered by agile SD.

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Notes

  1. http://home.aisnet.org/displaycommon.cfm?an=1&subarticlenbr=346.

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Authors and Affiliations

  1. Chair of Information Systems Engineering Institute of Business Informatics, Goethe-Universität Frankfurt, Grüneburgplatz 1, 60323, Frankfurt am Main, Deutschland

    Markus Hummel,  Christoph Rosenkranz &  Roland Holten

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  1. Markus Hummel
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Correspondence to Markus Hummel.

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Angenommen nach zwei Überarbeitungen durch Prof. Dr. Peter Buxmann.

This article is also available in English via http://www.springerlink.com and http://www.bise-journal.org: Hummel M, Rosenkranz C, Holten R (2013) The Role of Communication in Agile Systems Development. An Analysis of the State of the Art. Bus Inf Syst Eng. doi: 10.1007/s12599-013-0282-4.

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Hummel, M., Rosenkranz, C. & Holten, R. Die Bedeutung von Kommunikation bei der agilen Systementwicklung. Wirtschaftsinf 55, 347–360 (2013). https://doi.org/10.1007/s11576-013-0376-0

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