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Accessibility challenges and tool features: an IBM Web developer perspective

Published: 26 April 2010 Publication History

Abstract

Using evidence from a survey of 49 IBM Web developers we explore two concerns: barriers to the developers' designing accessible Web-based products, and what value they felt specific features in an "accessibility" tool might have. They found designing for accessibility difficult, but more surprisingly, they found using the test tools and finding technology work-arounds equally hard. Testing and finding work-arounds were also the most time consuming aspects of accessibility, while design was not. When asked about tool features, all agreed that a checklist of automatically detected problems and an explanation of each problem were the most important. There were fifteen features in all, and the more experienced the developer, the more they valued the other features, particularly being able to experience a site as someone with a particular disability would, and being able to pinpoint a problem on the rendered view of a page. The survey results suggest existing tools are often unclear, cumbersome, and incomplete with respect to the standards that must be met.

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  • (2023)How the Alt Text Gets Made: What Roles and Processes of Alt Text Creation Can Teach Us About Inclusive ImageryACM Transactions on Accessible Computing10.1145/358746916:2(1-28)Online publication date: 13-Jul-2023
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cover image ACM Other conferences
W4A '10: Proceedings of the 2010 International Cross Disciplinary Conference on Web Accessibility (W4A)
April 2010
223 pages
ISBN:9781450300452
DOI:10.1145/1805986
Permission to make digital or hard copies of all or part of this work for personal or classroom use is granted without fee provided that copies are not made or distributed for profit or commercial advantage and that copies bear this notice and the full citation on the first page. Copyrights for components of this work owned by others than ACM must be honored. Abstracting with credit is permitted. To copy otherwise, or republish, to post on servers or to redistribute to lists, requires prior specific permission and/or a fee. Request permissions from [email protected]

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Published: 26 April 2010

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Author Tags

  1. accessibility
  2. assistive technology
  3. automated evaluation
  4. conformance testing
  5. developers' perception
  6. quality assurance
  7. screen reader
  8. survey
  9. tools
  10. validation
  11. web
  12. web accessibility

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W4A '10
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W4A '10 Paper Acceptance Rate 10 of 32 submissions, 31%;
Overall Acceptance Rate 171 of 371 submissions, 46%

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Cited By

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  • (2024)Accessibility Feature Implementation Within Free VR ExperiencesExtended Abstracts of the 2024 CHI Conference on Human Factors in Computing Systems10.1145/3613905.3650935(1-9)Online publication date: 11-May-2024
  • (2024)Understanding mindsets, skills, current practices, and barriers of adoption of digital accessibility in Kuwait’s software development landscapeUniversal Access in the Information Society10.1007/s10209-023-00980-523:3(1427-1446)Online publication date: 1-Aug-2024
  • (2023)How the Alt Text Gets Made: What Roles and Processes of Alt Text Creation Can Teach Us About Inclusive ImageryACM Transactions on Accessible Computing10.1145/358746916:2(1-28)Online publication date: 13-Jul-2023
  • (2023) “It could be better. It could be much worse”: Understanding Accessibility in User Experience Practice with Implications for Industry and EducationACM Transactions on Accessible Computing10.1145/357566216:1(1-25)Online publication date: 28-Mar-2023
  • (2023)#A11yDev: Understanding Contemporary Software Accessibility Practices from Twitter ConversationsProceedings of the 2023 CHI Conference on Human Factors in Computing Systems10.1145/3544548.3581455(1-18)Online publication date: 19-Apr-2023
  • (2023)Web Structure Derived Clustering for Optimised Web Accessibility EvaluationProceedings of the ACM Web Conference 202310.1145/3543507.3583508(1345-1354)Online publication date: 30-Apr-2023
  • (2022)Including Accessibility in Computer Science EducationProceedings of the 24th International ACM SIGACCESS Conference on Computers and Accessibility10.1145/3517428.3550404(1-5)Online publication date: 23-Oct-2022
  • (2022)Exploring Accessibility Features and Plug-ins for Digital Prototyping ToolsProceedings of the 24th International ACM SIGACCESS Conference on Computers and Accessibility10.1145/3517428.3550391(1-4)Online publication date: 23-Oct-2022
  • (2022)Accessible or Not? An Empirical Investigation of Android App AccessibilityIEEE Transactions on Software Engineering10.1109/TSE.2021.310816248:10(3954-3968)Online publication date: 1-Oct-2022
  • (2021)Accessibility Compliance for E-Government WebsitesResearch Anthology on Digital Transformation, Organizational Change, and the Impact of Remote Work10.4018/978-1-7998-7297-9.ch019(354-373)Online publication date: 2021
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