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Multidimensional and multiperspective approach for monitoring e-inclusion

Published: 27 October 2014 Publication History

Abstract

Information and communication technologies (ICT) play an important role in the development of knowledge societies which, on the whole, constitute priority for governments worldwide. For a long time, measurement of unequal access to exploiting the potential of ICT used to be based on the digital divide concept. However, due to a strong relationship between ICT use and social inclusion/exclusion confirmed in current research, this concept has lately become inadequate. Such a complex issue also requires a much more complex approach, which explains why the concept of e-inclusion is more adequate. Insufficient operationalization of the e-inclusion concept, which implies an insufficient number of identified indicators as well as the quantity of collected data, represents a major problem in the existing research on e-inclusion. A multiperspective, multimethodological and multidimensional approach is therefore proposed to overcome this problem.

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    ICEGOV '14: Proceedings of the 8th International Conference on Theory and Practice of Electronic Governance
    October 2014
    563 pages
    ISBN:9781605586113
    DOI:10.1145/2691195
    Permission to make digital or hard copies of all or part of this work for personal or classroom use is granted without fee provided that copies are not made or distributed for profit or commercial advantage and that copies bear this notice and the full citation on the first page. Copyrights for components of this work owned by others than ACM must be honored. Abstracting with credit is permitted. To copy otherwise, or republish, to post on servers or to redistribute to lists, requires prior specific permission and/or a fee. Request permissions from [email protected]

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    • Macao Foundation, Macao SAR Govt: Macao Foundation, Macao SAR Government
    • Municipio de Guimarães: Municipio de Guimarães

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    Published: 27 October 2014

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    Author Tags

    1. ICT
    2. e-inclusion
    3. multidimensional
    4. multiperspective

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    • Macao Foundation, Macao SAR Govt
    • Municipio de Guimarães

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    Overall Acceptance Rate 350 of 865 submissions, 40%

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