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Toward accessibility with usability: understanding the requirements of impaired uses in the mobile context

Published: 05 January 2017 Publication History

Abstract

When applications intend to support accessibility, aspects of usability must be reviewed to adapt or extend common functional requirements that are implemented to ensure an easy use of applications. However, initiatives to develop guidelines for accessible mobile applications are recent and several approaches present only suggestions rather than a concrete list of requirements. This work presents an ample study on this subject, analyzing 247 scientific and technical articles to identify requirements that are discussed related to different types of impairments. This identification and further consolidation are carried out in a contextualized way via a classification schema proposed in this work. An observation based on analysis with real users is then performed to confirm and extend the initial requirements list and support our understanding about the limitations and needs of impaired users regarding the use of mobile technology. As result, this paper presents the main points of a guideline proposal for functional requirements, which should be considered by mobile applications to ensure accessibility with usability.

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  • (2022)A Comprehensive Analysis of Healthcare Websites Usability Features, Testing Techniques and IssuesIEEE Access10.1109/ACCESS.2022.319337810(97701-97718)Online publication date: 2022
  • (2022)Development of Usability Guidelines: A Systematic Literature ReviewInternational Journal of Human–Computer Interaction10.1080/10447318.2022.214100940:5(1298-1316)Online publication date: 9-Nov-2022
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  1. Toward accessibility with usability: understanding the requirements of impaired uses in the mobile context

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    cover image ACM Conferences
    IMCOM '17: Proceedings of the 11th International Conference on Ubiquitous Information Management and Communication
    January 2017
    746 pages
    ISBN:9781450348881
    DOI:10.1145/3022227
    Permission to make digital or hard copies of all or part of this work for personal or classroom use is granted without fee provided that copies are not made or distributed for profit or commercial advantage and that copies bear this notice and the full citation on the first page. Copyrights for components of this work owned by others than ACM must be honored. Abstracting with credit is permitted. To copy otherwise, or republish, to post on servers or to redistribute to lists, requires prior specific permission and/or a fee. Request permissions from [email protected]

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    Published: 05 January 2017

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    Author Tags

    1. accessibility
    2. interface requirements
    3. mobile applications
    4. usability

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    IMCOM '17 Paper Acceptance Rate 113 of 366 submissions, 31%;
    Overall Acceptance Rate 213 of 621 submissions, 34%

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    Cited By

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    • (2022)A Comprehensive Analysis of Healthcare Websites Usability Features, Testing Techniques and IssuesIEEE Access10.1109/ACCESS.2022.319337810(97701-97718)Online publication date: 2022
    • (2022)Development of Usability Guidelines: A Systematic Literature ReviewInternational Journal of Human–Computer Interaction10.1080/10447318.2022.214100940:5(1298-1316)Online publication date: 9-Nov-2022
    • (2021)Device personalization for heterogeneous populations: leveraging physician expertise and national population data to identify medical device patient user groupsUser Modeling and User-Adapted Interaction10.1007/s11257-021-09305-8Online publication date: 12-Oct-2021
    • (2020)An Exploratory Study about Accessibility, Usability and User Experience with the Visually Impaired using Mobile ApplicationsProceedings of the XIX Brazilian Symposium on Software Quality10.1145/3439961.3439998(1-6)Online publication date: 1-Dec-2020
    • (2020)A model-driven approach to cross-platform development of accessible business appsProceedings of the 35th Annual ACM Symposium on Applied Computing10.1145/3341105.3375765(984-993)Online publication date: 30-Mar-2020
    • (2020)What users really think about the usability of smartphone applications: diversity based empirical investigationMultimedia Tools and Applications10.1007/s11042-020-10099-xOnline publication date: 9-Nov-2020
    • (2020)Usability Heuristic Evaluation for the Hearing Impaired Language Training Mobile AppDesign, User Experience, and Usability. Interaction Design10.1007/978-3-030-49713-2_21(294-307)Online publication date: 10-Jul-2020
    • (2020)A Case Study About Usability, User Experience and Accessibility Problems of Deaf Users with Assistive TechnologiesUniversal Access in Human-Computer Interaction. Applications and Practice10.1007/978-3-030-49108-6_6(73-91)Online publication date: 10-Jul-2020
    • (2019)AccessibiLintProceedings of the 18th Brazilian Symposium on Human Factors in Computing Systems10.1145/3357155.3360474(1-4)Online publication date: 22-Oct-2019
    • (2019)Full mobile accessibility is a matter of respectProceedings of the 18th Brazilian Symposium on Human Factors in Computing Systems10.1145/3357155.3360471(1-4)Online publication date: 22-Oct-2019
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