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"You give a little of yourself": family support for children's use of an IVR literacy system

Authors:

Michael A. Madaio,

Evelyn Yarzebinski,

Shelby Zasacky,

Joelle Hannon-Cropp,

Justine Cassell,

Amy OganAuthors Info & Claims

COMPASS '19: Proceedings of the 2nd ACM SIGCAS Conference on Computing and Sustainable Societies

Pages 86 - 98

https://doi.org/10.1145/3314344.3332504

Published: 03 July 2019 Publication History

Abstract

Low levels of childhood literacy in global contexts may be mitigated by educational technologies, however, these technologies often rely on parents of sufficient literacy to effectively support their children. Given low levels of adult literacy in many low-resource contexts, we investigate the nature of low-literate adult support for children's use of a literacy technology designed to foster early literacy precursors. We deployed an interactive voice response (IVR) system with 38 families in a rural village in Côte d'Ivoire using the IVR for 5 weeks in their homes. Using call log data and grounded theory analyses of IVR observations and interviews, we find evidence that families leverage complex support networks where family members support children's use of the IVR in different ways, via a collective network of intermediaries. These results suggest opportunities to scaffold low-literate family supporters for educational technologies.

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cover image ACM Conferences

COMPASS '19: Proceedings of the 2nd ACM SIGCAS Conference on Computing and Sustainable Societies

July 2019

290 pages

ISBN:9781450367141

DOI:10.1145/3314344

Program Chairs:
Jay Chen
NYU-AD
,
Jennifer Mankoff
University of Washington
,
Carla Gomes
Cornell

Copyright © 2019 ACM.

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Published: 03 July 2019

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Jacobs Foundation
Institute of Education Sciences, U.S. Department of Education

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COMPASS '19

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COMPASS '19: ACM SIGCAS Conference on Computing and Sustainable Societies

July 3 - 5, 2019

Accra, Ghana

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COMPASS '19 Paper Acceptance Rate 25 of 50 submissions, 50%;

Overall Acceptance Rate 25 of 50 submissions, 50%

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Cited By

Kim SLee HKang SGoh MKim WLee SPark SAhn SSong J(2024)CRAYON: Exploration on Community-based Relayed Online Education Approach for Rural Children in South Korean EFL ContextProceedings of the ACM on Human-Computer Interaction10.1145/36536848:CSCW1(1-37)Online publication date: 26-Apr-2024
Kotut LAlikhan H(2024)"Things on the Ground are Different": Utility, Survival and Ethics in Multi-Device Ownership and Smartphone Sharing ContextsProceedings of the 2024 CHI Conference on Human Factors in Computing Systems10.1145/3613904.3642874(1-14)Online publication date: 11-May-2024
Yu JQi XYang S(2024)Parent-Child Joint Media Engagement Within HCI: A Scoping Analysis of the Research LandscapeProceedings of the 2024 CHI Conference on Human Factors in Computing Systems10.1145/3613904.3642307(1-21)Online publication date: 11-May-2024
Khan FWortsman BWhitehead HHannon JAurora MSulik MTanoh FAkpe HOgan AObradović JJasińska K(2024)Modeling the associations between socioeconomic risk factors, executive function components, and reading among children in rural Côte d’IvoireCognitive Development10.1016/j.cogdev.2024.10143670(101436)Online publication date: Apr-2024
Zinszer BHannon JKouadio AAkpé HTanoh FHu AQi ZJasińska K(2023)Does Nonlinguistic Segmentation Predict Literacy in Second Language Education? Statistical Learning in Ivorian Primary SchoolsLanguage Learning10.1111/lang.1260373:4(1039-1086)Online publication date: 31-Jul-2023
Zinszer BHannon JHu AKouadio AAkpé HTanoh FWang MQi ZJasińska K(2023)Statistical learning and children's emergent literacy in rural Côte d'IvoireDevelopmental Science10.1111/desc.1344827:5Online publication date: 24-Sep-2023
Jasińska KBall MGuei S(2023)Literacy in Côte d’IvoireHandbook of Literacy in Africa10.1007/978-3-031-26250-0_12(235-254)Online publication date: 29-Jul-2023
Sobers SWhitehead HN'Goh KBall MTanoh FAkpé HJasińska K(2023) Is a Phone‐Based Language and Literacy Assessment a Reliable and Valid Measure of Children's Reading Skills in Low‐Resource Settings? Reading Research Quarterly10.1002/rrq.51158:4(733-754)Online publication date: 14-Jun-2023
Pape UVerme P(2023)Measuring Poverty in Forced Displacement ContextsundefinedOnline publication date: 14-Sep-2023
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