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A Conceptual Framework for Applying Visual Analytics to Operational Processes: with A Call Center Use Case
This paper presents a conceptual framework for developing and implementing visual analytics capabilities for operational processes. The framework has three key aspects. Firstly, the inputs, resources, and outputs of an operational process are to be ...
Designing a Simple and Flexible Workflow Management System for Collective Decision Making
Workflow management systems have become important tools for business automation and collaboration. In this paper, our review of related academic work and modern commercial workflow management systems shows that current workflow management systems are ...
Explaining Neural Network Output Using Evolutionary Calculations
In the paper we tried to describe our research, connected with the attempt to explain the output, made by the artificial neural networks. In our previous research we have proposed the method of combining genetic algorithms and ANN. The basic idea of the ...
The Importance of Weather for E-Commerce Orders Forecasting
The ability to accurately forecast sales is vital to e-commerce businesses. It enables a company to save money on excess inventory, optimize resources for delivery, increase profit of marketing campaigns, and serve customers in a timely manner [1]. The ...
Design Thinking Approach in Planning E-commerce for Domestic Plumbing Services
Globally, design thinking in E-commerce has captured the attention of business, small and medium enterprises, government officials, academics, and the greater public. It advanced convenience to the customers in purchasing products and services. It also ...
Research on Consumers' Response to Personalized Recommendation Avoidance in B2C E-business under Filter Bubble Phenomenon
Personalized recommendation technology is applied in many fields such as tourism, music and online shopping. Previous studies on personalized recommendation mostly focused on how to improve algorithms and influence consumers' buying intentions. In order ...
Expectancy Violations on Startup-Unicorn in Indonesia: Study about Expectancy Violations from Millennial Generation on Tokopedia E-Commerce
Since the concept of Society 5.0 occurs, all countries begin to compete to make the evolution by presenting computing, digitizing and A.I. In the revolution of 4.0 in particular areas of business or e-business, came the concept of Start-Up Unicorn and, ...
The Impact of Technology in Expediting Learning: A South African Experience
Technology and its tools have had a major effect on higher education and are set to continue. This simply cannot be ignored, as growth in Information and communication technology (ICT) is soaring. The advent of online learning, as a tool, has generated ...
An Authentic E-assessment Task
Assessment is integral to ensuring whether an academic programme has achieved its learning outcomes, as well as an essential means of providing the crucial evidence necessary for seeking and maintaining accreditation from authorities. A major element of ...
Middle-East and OBOR Trade Integration: Perspectives Analysis from Transportation Cost
The Middle East is one of the OBOR biggest economic today, China "One Belt, one road" (OBOR) initiative is being referred to as the platform to promote global economic and trade vision. Ideologies and regional integrations have been the main focus of ...