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Should spam be on the menu?

Published: 01 June 2004 Publication History

Abstract

Email marketing is an excellent, low-cost way to reach consumers, but spammers are currently looting much of its potential. The challenge is to develop an email marketing process that is consensual, efficient, and constitutional.

References

[1]
Aronson v. Bright-Teeth Now. WL 1466477 (Pa.Com.Pl.).
[2]
Brandt, A. Wireless industry moves to can the spam. PC World 20, 7 (July 2002).
[3]
Direct Marketing Association (DMA). The DMA guidelines for ethical business practice as of April 2002; www.the-dma.org/library/guidelines/ethicalguidelines.
[4]
European Parliament / DG1 C---Legislative Planning Division (July 12, 2002). Electronic communications: processing of personal data, protection of privacy (repl. Direct. 97/66/EC). Reference COD/2000/0189; wwwdb.europarl.eu.int/oeil/oeil_ViewDNL.ProcedureView?lang=2&procid=4483.
[5]
Fallows, D. Spam: How it is hurting email and degrading life on the Internet. Pew Internet & American Life (Oct. 22, 2003); www.pewinternet.org/reports/toc.asp?Report=102.
[6]
Federal Trade Commission (FTC) (July 2002). Putting a lid on deceptive spam; www.ftc.gov/bcp/conline/features/spam.htm.
[7]
Federal Trade Commission (FTC) (April 2003). False claims in spam; www.ftc.gov/reports/spam/030429spamreport.pdf.
[8]
Gopal, R.D., Walter, Z., and Tripathi, A.K. Admediation: New horizons in effective email advertising. Commun. ACM 44, 12 (Dec. 2001), 91--96.
[9]
Mobile Marketing Association (MMA) (Nov. 3, 2003). Code of conduct for mobile marketing; www.mmaglobal.com/conduct/coc.html.
[10]
Sorkin, D.E. (Last revised: Dec. 16, 2003). Spam Laws, www.spamlaws.com.
[11]
U.S. Chamber of Commerce (Nov. 2003). "A 'do not spam' list? How far should we go to control spam?" www.uschamber.com/sb/analysis/faceoff/0311.htm.

Cited By

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  • (2017)How do Attitudes Toward Globalization Influence Human Functioning?Information Systems Management10.1080/10580530.2017.136621634:4(308-319)Online publication date: 1-Oct-2017
  • (2016)A preliminary evaluation of the impact of unsolicited commercial email promoting stocks on the price of the stockNew Media & Society10.1177/14614448070826939:6(1011-1027)Online publication date: 30-Jun-2016
  • (2016)Email marketing in the era of the empowered consumerJournal of Research in Interactive Marketing10.1108/JRIM-06-2015-004010:3(212-230)Online publication date: 8-Aug-2016
  • Show More Cited By

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Published In

cover image Communications of the ACM
Communications of the ACM  Volume 47, Issue 6
Wireless sensor networks
June 2004
93 pages
ISSN:0001-0782
EISSN:1557-7317
DOI:10.1145/990680
Issue’s Table of Contents
Permission to make digital or hard copies of all or part of this work for personal or classroom use is granted without fee provided that copies are not made or distributed for profit or commercial advantage and that copies bear this notice and the full citation on the first page. Copyrights for components of this work owned by others than ACM must be honored. Abstracting with credit is permitted. To copy otherwise, or republish, to post on servers or to redistribute to lists, requires prior specific permission and/or a fee. Request permissions from [email protected]

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Association for Computing Machinery

New York, NY, United States

Publication History

Published: 01 June 2004
Published in CACM Volume 47, Issue 6

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Cited By

View all
  • (2017)How do Attitudes Toward Globalization Influence Human Functioning?Information Systems Management10.1080/10580530.2017.136621634:4(308-319)Online publication date: 1-Oct-2017
  • (2016)A preliminary evaluation of the impact of unsolicited commercial email promoting stocks on the price of the stockNew Media & Society10.1177/14614448070826939:6(1011-1027)Online publication date: 30-Jun-2016
  • (2016)Email marketing in the era of the empowered consumerJournal of Research in Interactive Marketing10.1108/JRIM-06-2015-004010:3(212-230)Online publication date: 8-Aug-2016
  • (2015)Neighborhoods and bands: an analysis of the origins of spamJournal of Internet Services and Applications10.1186/s13174-015-0025-56:1Online publication date: 11-May-2015
  • (2015)A Spam Traffic Cost Analysis for Network OperatorsProceedings of the 2015 XXXIII Brazilian Symposium on Computer Networks and Distributed Systems10.1109/SBRC.2015.16(41-49)Online publication date: 18-May-2015
  • (2015)Improving Internet Security through Mandatory Information DisclosureProceedings of the 2015 48th Hawaii International Conference on System Sciences10.1109/HICSS.2015.572(4813-4823)Online publication date: 5-Jan-2015
  • (2014)Running and Chasing -- The Competition between Paid Search Marketing and Search Engine OptimizationProceedings of the 2014 47th Hawaii International Conference on System Sciences10.1109/HICSS.2014.640(3110-3119)Online publication date: 6-Jan-2014
  • (2012)Governance Mechanisms in Internet-Based Affiliate Marketing Programs in SpainTransformations in E-Business Technologies and Commerce10.4018/978-1-61350-462-8.ch014(222-239)Online publication date: 2012
  • (2012)The Economics of SpamJournal of Economic Perspectives10.1257/jep.26.3.8726:3(87-110)Online publication date: Aug-2012
  • (2010)Governance Mechanisms in Internet-Based Affiliate Marketing Programs in SpainInternational Journal of E-Business Research10.4018/jebr.20101009016:1(1-18)Online publication date: 1-Jan-2010
  • Show More Cited By

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