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On the Future of Personal Assistants

Authors:

Steve WhittakerAuthors Info & Claims

CHI EA '16: Proceedings of the 2016 CHI Conference Extended Abstracts on Human Factors in Computing Systems

Pages 1032 - 1037

https://doi.org/10.1145/2851581.2886425

Published: 07 May 2016 Publication History

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Abstract

The purpose of this panel is to explore issues that will arise in building future personal assistants (PAs), especially for family use. In this regard, we will consider implications of being an "assistant" and those of being "personal." The target timeframe is 3-10 years out, so that very near-term products will not be discussed. We will elaborate briefly on the kinds of communicative and inferential capabilities such PAs will need, and then examine their social and emotional capabilities. We will discuss pros and cons for their evolution and deployment. In this regard, we will discuss the kinds of support that could be provided by the HCI community in building personal assistant systems that are useful, delightful, functional, controllable, educational, ethical, and secure.

Cited By

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Tran NDeVries PSeita MKushalnagar RGlasser AVogler C(2024)Assessment of Sign Language-Based versus Touch-Based Input for Deaf Users Interacting with Intelligent Personal AssistantsProceedings of the 2024 CHI Conference on Human Factors in Computing Systems10.1145/3613904.3642094(1-15)Online publication date: 11-May-2024
https://dl.acm.org/doi/10.1145/3613904.3642094
Zhang LMukherjee RWadhai PMuehlhausen WWard T(2023)Computational Phenotyping of Decision-Making over Voice InterfacesArtificial Intelligence and Cognitive Science10.1007/978-3-031-26438-2_37(475-487)Online publication date: 23-Feb-2023
https://doi.org/10.1007/978-3-031-26438-2_37
Görnemann ESpiekermann S(2022)Emotional responses to human values in technology: The case of conversational agentsHuman–Computer Interaction10.1080/07370024.2022.213609439:5-6(310-337)Online publication date: 11-Nov-2022
https://doi.org/10.1080/07370024.2022.2136094
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On the Future of Personal Assistants
1. Human-centered computing

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Published In

CHI EA '16: Proceedings of the 2016 CHI Conference Extended Abstracts on Human Factors in Computing Systems

May 2016

3954 pages

ISBN:9781450340823

DOI:10.1145/2851581

General Chairs:
Jofish Kaye
Yahoo
,
Allison Druin
University of Maryland / National Park Service
,
Program Chairs:
Cliff Lampe
University of Michigan
,
Dan Morris
Microsoft
,
Juan Pablo Hourcade
University of Iowa

Permission to make digital or hard copies of part or all of this work for personal or classroom use is granted without fee provided that copies are not made or distributed for profit or commercial advantage and that copies bear this notice and the full citation on the first page. Copyrights for third-party components of this work must be honored. For all other uses, contact the Owner/Author.

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Association for Computing Machinery

New York, NY, United States

Publication History

Published: 07 May 2016

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Panel

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CHI'16

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SIGCHI

CHI'16: CHI Conference on Human Factors in Computing Systems

May 7 - 12, 2016

California, San Jose, USA

Acceptance Rates

CHI EA '16 Paper Acceptance Rate 1,000 of 5,000 submissions, 20%;

Overall Acceptance Rate 6,164 of 23,696 submissions, 26%

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CHI 2025

Sponsor:
sigchi

ACM CHI Conference on Human Factors in Computing Systems

April 26 - May 1, 2025

Yokohama , Japan

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Tran NDeVries PSeita MKushalnagar RGlasser AVogler C(2024)Assessment of Sign Language-Based versus Touch-Based Input for Deaf Users Interacting with Intelligent Personal AssistantsProceedings of the 2024 CHI Conference on Human Factors in Computing Systems10.1145/3613904.3642094(1-15)Online publication date: 11-May-2024
https://dl.acm.org/doi/10.1145/3613904.3642094
Zhang LMukherjee RWadhai PMuehlhausen WWard T(2023)Computational Phenotyping of Decision-Making over Voice InterfacesArtificial Intelligence and Cognitive Science10.1007/978-3-031-26438-2_37(475-487)Online publication date: 23-Feb-2023
https://doi.org/10.1007/978-3-031-26438-2_37
Görnemann ESpiekermann S(2022)Emotional responses to human values in technology: The case of conversational agentsHuman–Computer Interaction10.1080/07370024.2022.213609439:5-6(310-337)Online publication date: 11-Nov-2022
https://doi.org/10.1080/07370024.2022.2136094
Holland JKingston LMcCarthy CArmstrong EO’Dwyer PMerz FMcConnell M(2021)Service Robots in the Healthcare SectorRobotics10.3390/robotics1001004710:1(47)Online publication date: 11-Mar-2021
https://doi.org/10.3390/robotics10010047
Dogra PKaushal A(2021)An Investigation of Indian Generation Z Adoption of the Voice-Based Assistants (VBA)Journal of Promotion Management10.1080/10496491.2021.188051927:5(673-696)Online publication date: 17-Feb-2021
https://doi.org/10.1080/10496491.2021.1880519
Marston HShore LWhite P(2020)How does a (Smart) Age-Friendly Ecosystem Look in a Post-Pandemic Society?International Journal of Environmental Research and Public Health10.3390/ijerph1721827617:21(8276)Online publication date: 9-Nov-2020
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Humphry JChesher C(2020)Preparing for smart voice assistants: Cultural histories and media innovationsNew Media & Society10.1177/146144482092367923:7(1971-1988)Online publication date: 22-May-2020
https://doi.org/10.1177/1461444820923679
Voit ANiess JEckerth CErnst MWeingärtner HWoźniak P(2020)‘It’s not a romantic relationship’: Stories of Adoption and Abandonment of Smart Speakers at HomeProceedings of the 19th International Conference on Mobile and Ubiquitous Multimedia10.1145/3428361.3428469(71-82)Online publication date: 22-Nov-2020
https://dl.acm.org/doi/10.1145/3428361.3428469
Riva GBarry MTorres MSchlögl SClark LPorcheron M(2020)The Lord of the (speaking) RingsProceedings of the 2nd Conference on Conversational User Interfaces10.1145/3405755.3406132(1-3)Online publication date: 22-Jul-2020
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Qiu SGadiraju UBozzon A(2020)Estimating Conversational Styles in Conversational Microtask CrowdsourcingProceedings of the ACM on Human-Computer Interaction10.1145/33928374:CSCW1(1-23)Online publication date: 29-May-2020
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An agent-based approach to dialogue management in personal assistants

Mixed-initiative Personal Assistants

Multimodal Emotion Expressions of Virtual Agents, Mimic and Vocal Emotion Expressions and Their Effects on Emotion Recognition

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