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Work rhythms: analyzing visualizations of awareness histories of distributed groups

Published: 16 November 2002 Publication History

Abstract

We examined records of minute-by-minute computer activity coupled with information about the location of the activity, online calendar appointments, and e-mail activity. We present a number of visualizations of the data that exhibit meaningful patterns in users' activities. We demonstrate how the patterns vary between individuals and within individuals according to time of day, location, and day of the week. Some patterns augment the schedule information found in people's online calendars. We discuss applications for group coordination (especially across time zones) plus opportunities for future research. In light of the popularity of instant messaging, this research identifies some of the benefits and privacy risks associated with the uses of online presence and awareness information.

References

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Agre, Philip and Marc Rotenberg (Eds.), Technology and Privacy: The New Landscape, Cambridge, MA: MIT Press, 1997.
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Dourish, Paul and Sara Bly, "Portholes: Supporting Awareness in a Distributed Work Group", Proceedings of the Conference on Computer Human Interaction (CHI) '92, Monterey, CA, May 1992, pp. 541--547.
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Erickson, Tom and Wendy Kellogg, "Social Translucence: An Approach to Designing Systems that Mesh with Social Processes." Transactions on Computer-Human Interaction, Vol. 7, No. 1, 2000, pp 59--83.
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Greenberg, Saul and Hideaki Kuzuoka, "Using Digital but Physical Surrogates to Mediate Awareness, Communication and Privacy in Media Spaces", Personal Technologies, Vol. 4, No. 1, January 2000, pp. 182--198.
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Grudin, Jonathan, "Desituating Action:Digital represenation of Context", Human-Computer Interaction, Vol. 16, Nos. 2--4, 2001, pp. 269--286.
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Hudson, James, Jim Christensen, Wendy Kellogg, and Thomas Erickson, "'I'd Be Overwhelmed, But It's Just One More Thing to Do:' Availability and Interruption in Research Management", Proceedings of the Conference on Computer Human Interaction (CHI) 2002, Minneapolis, MN, April 2002, pp. 97--104.
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Moore-Ede, Martin, Frank Sulzman, and Charles Fuller. The Clocks That Time Us: Physiology of the Circadian Timing System, Cambridge, MA: Harvard Univ. Press, 1982.
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Mynatt, Elizabeth, Jim Rowan, Sarah Craighill, and Annie Jacobs, "Digital family portraits: Supporting peace of mind for extended family members", Proceedings of the Conference on Computer Human Interaction (CHI) 2001, Seattle, April 2001, pp. 333--340.
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Tang, John C., Nicole Yankelovich, James Begole, Max Van Kleek, Francis Li and Janak Bhalodia, "ConNexus to Awarenex: Extending awareness to mobile users", Proceedings of the Conference on Computer Human Interaction (CHI) 2001, Seattle, April 2001, pp. 221--228.
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Tullio, Joe, Jeremy Goecks, Elizabeth Mynatt, and David Nguyen, "Augmenting Shared Personal Calendars", Proceedings of the Symposium on User Interface Software and Technology (UIST) 2002, Paris, in press.
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Zerubavel, Eviatar, Hidden Rhythms: Schedules and Calendars in Social Life, Chicago: The University of Chicago Press, 1981.

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cover image ACM Conferences
CSCW '02: Proceedings of the 2002 ACM conference on Computer supported cooperative work
November 2002
396 pages
ISBN:1581135602
DOI:10.1145/587078
Permission to make digital or hard copies of all or part of this work for personal or classroom use is granted without fee provided that copies are not made or distributed for profit or commercial advantage and that copies bear this notice and the full citation on the first page. Copyrights for components of this work owned by others than ACM must be honored. Abstracting with credit is permitted. To copy otherwise, or republish, to post on servers or to redistribute to lists, requires prior specific permission and/or a fee. Request permissions from [email protected]

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Publication History

Published: 16 November 2002

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Author Tags

  1. CSCW
  2. awareness
  3. group calendaring
  4. instant messaging (IM)
  5. presence
  6. sociology of time
  7. work rhythms

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CSCW02
CSCW02: Computer Supported Cooperative Work
November 16 - 20, 2002
Louisiana, New Orleans, USA

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CSCW '02 Paper Acceptance Rate 39 of 193 submissions, 20%;
Overall Acceptance Rate 2,235 of 8,521 submissions, 26%

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  • (2023)Furthering the Development of Virtual Agents and Communication Robot Devices through the Consideration of the Temporal HomeMultimodal Technologies and Interaction10.3390/mti71101047:11(104)Online publication date: 13-Nov-2023
  • (2023)Cultivating Altruism Around Computing Resources: Anticipation Work in a Scholarly CommunityProceedings of the ACM on Human-Computer Interaction10.1145/36101857:CSCW2(1-22)Online publication date: 4-Oct-2023
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  • (2022)Because I’m Restricted, 2 – 4 PM Unable to See Messages: Exploring Users’ Perceptions and Likely Practices around Exposing Attention Management Use on IM Online StatusProceedings of the 2022 CHI Conference on Human Factors in Computing Systems10.1145/3491102.3517616(1-18)Online publication date: 29-Apr-2022
  • (2021)IM Receptivity and Presentation-type Preferences among Users of a Mobile App with Automated Receptivity-status AdjustmentProceedings of the 2021 CHI Conference on Human Factors in Computing Systems10.1145/3411764.3445209(1-14)Online publication date: 6-May-2021
  • (2020)Virtually (In)separable: The Centrality of Relational Cadence in the Formation of Virtual Multiplex RelationshipsAcademy of Management Journal10.5465/amj.2018.046663:5(1395-1424)Online publication date: Oct-2020
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