KRISNADWIPAYANA INTERNATIONAL JOURNAL OF MANAGEMENT STUDIES
Micro Small and Medium Enterprises (MSMEs) experienced enormous economic pressure during the COVI... more Micro Small and Medium Enterprises (MSMEs) experienced enormous economic pressure during the COVID-19 outbreak. These conditions have a direct effect on their business performance, especially on the value of sales, products and services produced, thereby impacting the sustainability of their business. Since Medan known as one of biggest city in Indonesia, where the existence of MSMEs have the significance role to generate income within the community, therefore this paper is intended to analyze how MSMEs are able to rise and can continue their business activities through efforts to implement the concept of Business Continuity Management (BCM) and digital marketing.
Purpose to analyze the influence of organizational culture and work environment on employee perfo... more Purpose to analyze the influence of organizational culture and work environment on employee performance PT. Pertamina Patra Niaga Fungsi Retail Sales Jawa Bagian Barat. This research is included in the category of causal associative research using a quantitative approach. The research was conducted by distributing questionnaires to 30 respondents, all of whom were employees of Pertamina Patra Niaga Fungsi Retail Sales Jawa Bagian Barat. The research method using partially and simultaneous linear regression analysis. The results of the study indicate that collectively or individually, organizational culture and work environment have a positive and significant effect on employee performance.
The primary education system in Indonesia involved the community recognized as the school committ... more The primary education system in Indonesia involved the community recognized as the school committee, to take a part in the process of achieving the quality of education via the school facility performance, the low level of school committee involvement in the education system has become the issue in the development of education and reflected to the quality of education. This paper will discuss the conceptual framework and methodology for the performance of school committees within the management of school facilities in Batubara district of Indonesia. The concepts of Community based Facility Management (CbFM) and Logometrix are used as a basis to measure the school committee performance in order to address the needs of quality school management. The data will be taken from questionnaires distributed for those who work and use school facilities spread over seven sub district of Batubara, Indonesia. The result of this study is expected to provide a guide for evaluating the performance o...
Abstract—The primary education system in Indonesia involved the community recognized as the schoo... more Abstract—The primary education system in Indonesia involved the community recognized as the school committee, to take a part in the process of achieving the quality of education via the school facility performance, the low level of school committee involvement in the education system has become the issue in the development of education and reflected to the quality of education. This paper will discuss the conceptual framework and methodology for the performance of school committees within the management of school facilities in Batubara district of Indonesia. The concepts of Community based Facility Management (CbFM) and Logometrix are used as a basis to measure the school committee performance in order to address the needs of quality school management. The data will be taken from questionnaires distributed for those who work and use school facilities spread over seven sub district of Batubara, Indonesia. The result of this study is expected to provide a guide for evaluating the perf...
Higher Education Institution (HEI) becomes a decisive factor to determine economic growth and soc... more Higher Education Institution (HEI) becomes a decisive factor to determine economic growth and social life in the global competition. Currently, service quality presented by HEI turn into strategic advantage for the HEI to obtain success and persistence on the market competiveness. In order to provide the service excellence, HEI is required to have a substantial infrastructure including building and facilities services to support academic activities. Thus, the study on the service quality in HEI facilities services context is substantial in order to improve HEI service function. This paper aims to develop framework of service quality in HEI facilities services in Indonesia. The service quality in higher education context becomes an initial approach to develop the framework. The proposed framework is structured through questionnaire distributed for student as the main client in public university in Indonesia in order to investigate students’ expectation and perception of service quali...
This study presents an initial step for the development of a suitable approach to assess public h... more This study presents an initial step for the development of a suitable approach to assess public higher education institution (HEI) facilities’ service quality. Nowadays, spirit of service excellence has become prominent within HEIs. In this sense, research focused on quality of service in public HEI context. This topic mostly discusses about service quality in programmes and processes in HEIs. Nevertheless, studies focusing on service quality, particularly in facilities, are still lacking. This justifies the development of an approach to assess quality of service in public HEI facilities.
School Committee is known as a key player in the practice of school based management principles w... more School Committee is known as a key player in the practice of school based management principles which allow the community to play an important role in order to determine the quality of education. It involves school facility management as a mean to ensure an effective teaching and learning environment. However, the lack of School Committee involvement has become an issue and influenced on the quality of education particularly on school facilities. Therefore, the objective of this research is to address the performance of School Committee within the management of school facilities. Accordingly, primary school of Batubara District was chosen as a case study. In this research, the concept of facility management process and Logometrix Model were introduced as a basis to develop a framework on measuring the level of School Committee performance within school facility management. The standard of Indonesian school facility was used as the criteria on the measurement of School Committee performance. Mixed method was deployed to execute this research. The qualitative aspect involved semi structured interviews with the School Committee members of seven public primary schools in Batubara District. The interview addressed that School Committee required school facility management criteria as an effort to improve the level of School Committee involvement. Subsequently, quantitative approach deployed through 381 questionnaires distributed to stakeholders who work with and use school facilities in public primary school which spread over seven sub districts. The result revealed that the level of School Committee involvement in school facility management is low. The result on both quantitative and qualitative concluded that performance within school facility management needs to be improved.
KRISNADWIPAYANA INTERNATIONAL JOURNAL OF MANAGEMENT STUDIES
Micro Small and Medium Enterprises (MSMEs) experienced enormous economic pressure during the COVI... more Micro Small and Medium Enterprises (MSMEs) experienced enormous economic pressure during the COVID-19 outbreak. These conditions have a direct effect on their business performance, especially on the value of sales, products and services produced, thereby impacting the sustainability of their business. Since Medan known as one of biggest city in Indonesia, where the existence of MSMEs have the significance role to generate income within the community, therefore this paper is intended to analyze how MSMEs are able to rise and can continue their business activities through efforts to implement the concept of Business Continuity Management (BCM) and digital marketing.
Purpose to analyze the influence of organizational culture and work environment on employee perfo... more Purpose to analyze the influence of organizational culture and work environment on employee performance PT. Pertamina Patra Niaga Fungsi Retail Sales Jawa Bagian Barat. This research is included in the category of causal associative research using a quantitative approach. The research was conducted by distributing questionnaires to 30 respondents, all of whom were employees of Pertamina Patra Niaga Fungsi Retail Sales Jawa Bagian Barat. The research method using partially and simultaneous linear regression analysis. The results of the study indicate that collectively or individually, organizational culture and work environment have a positive and significant effect on employee performance.
The primary education system in Indonesia involved the community recognized as the school committ... more The primary education system in Indonesia involved the community recognized as the school committee, to take a part in the process of achieving the quality of education via the school facility performance, the low level of school committee involvement in the education system has become the issue in the development of education and reflected to the quality of education. This paper will discuss the conceptual framework and methodology for the performance of school committees within the management of school facilities in Batubara district of Indonesia. The concepts of Community based Facility Management (CbFM) and Logometrix are used as a basis to measure the school committee performance in order to address the needs of quality school management. The data will be taken from questionnaires distributed for those who work and use school facilities spread over seven sub district of Batubara, Indonesia. The result of this study is expected to provide a guide for evaluating the performance o...
Abstract—The primary education system in Indonesia involved the community recognized as the schoo... more Abstract—The primary education system in Indonesia involved the community recognized as the school committee, to take a part in the process of achieving the quality of education via the school facility performance, the low level of school committee involvement in the education system has become the issue in the development of education and reflected to the quality of education. This paper will discuss the conceptual framework and methodology for the performance of school committees within the management of school facilities in Batubara district of Indonesia. The concepts of Community based Facility Management (CbFM) and Logometrix are used as a basis to measure the school committee performance in order to address the needs of quality school management. The data will be taken from questionnaires distributed for those who work and use school facilities spread over seven sub district of Batubara, Indonesia. The result of this study is expected to provide a guide for evaluating the perf...
Higher Education Institution (HEI) becomes a decisive factor to determine economic growth and soc... more Higher Education Institution (HEI) becomes a decisive factor to determine economic growth and social life in the global competition. Currently, service quality presented by HEI turn into strategic advantage for the HEI to obtain success and persistence on the market competiveness. In order to provide the service excellence, HEI is required to have a substantial infrastructure including building and facilities services to support academic activities. Thus, the study on the service quality in HEI facilities services context is substantial in order to improve HEI service function. This paper aims to develop framework of service quality in HEI facilities services in Indonesia. The service quality in higher education context becomes an initial approach to develop the framework. The proposed framework is structured through questionnaire distributed for student as the main client in public university in Indonesia in order to investigate students’ expectation and perception of service quali...
This study presents an initial step for the development of a suitable approach to assess public h... more This study presents an initial step for the development of a suitable approach to assess public higher education institution (HEI) facilities’ service quality. Nowadays, spirit of service excellence has become prominent within HEIs. In this sense, research focused on quality of service in public HEI context. This topic mostly discusses about service quality in programmes and processes in HEIs. Nevertheless, studies focusing on service quality, particularly in facilities, are still lacking. This justifies the development of an approach to assess quality of service in public HEI facilities.
School Committee is known as a key player in the practice of school based management principles w... more School Committee is known as a key player in the practice of school based management principles which allow the community to play an important role in order to determine the quality of education. It involves school facility management as a mean to ensure an effective teaching and learning environment. However, the lack of School Committee involvement has become an issue and influenced on the quality of education particularly on school facilities. Therefore, the objective of this research is to address the performance of School Committee within the management of school facilities. Accordingly, primary school of Batubara District was chosen as a case study. In this research, the concept of facility management process and Logometrix Model were introduced as a basis to develop a framework on measuring the level of School Committee performance within school facility management. The standard of Indonesian school facility was used as the criteria on the measurement of School Committee performance. Mixed method was deployed to execute this research. The qualitative aspect involved semi structured interviews with the School Committee members of seven public primary schools in Batubara District. The interview addressed that School Committee required school facility management criteria as an effort to improve the level of School Committee involvement. Subsequently, quantitative approach deployed through 381 questionnaires distributed to stakeholders who work with and use school facilities in public primary school which spread over seven sub districts. The result revealed that the level of School Committee involvement in school facility management is low. The result on both quantitative and qualitative concluded that performance within school facility management needs to be improved.
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