In this paper, the performance of a telephone system in which there are both patient and impatient customers is studied. Depending on the waiting time in t.

In this paper, the performance of a telephone system in which there are both patient and impatient customers is studied. Depending on the waiting time in ...

Sep 2, 2004 · Abstract: In this paper, the performance of a telephone system in which there are both patient and impatient customers is studied.

Dec 1, 1995 · In this paper, the performance of a telephone system in which there are both patient and impatient customers is studied.

The customers are assumed to be impatient. We consider skills-based routing with priority-based rules and derive both steady-state probabilities and performance ...

Jan 29, 2016 · ... both models are useful to model customers' patience for relatively small systems. When the size of the system increases, the model where the ...

Abstract In this paper, we consider a two-phase queueing system with impatient customers and multiple vacations. Customers arrive at the system according to ...

This paper studies a two-station tandem queueing network with abandonment. Tandem queueing networks, where customers need to visit several stations in sequence, ...

Jun 10, 2016 · PDF | In this paper, we consider an M/M/1 queueing system with working vacations and impatient customers, where we examine the case that ...