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Welcome to the Yahoo Privacy Policy

Last updated: September 2021

  1. About Yahoo
    1. Yahoo, previously known as Verizon Media, is a technology and media company that provides a range of services. We serve our consumers, partners, advertisers and talent through our portfolio of digital platforms, products and services offered under our AOL, Yahoo and other brands.
    2. We provide control tools to help you manage your experience with us. If you have an existing Yahoo or AOL account, you will need to agree to this Privacy Policy. If you have an existing Yahoo or AOL account, you will need to agree to this Privacy Policy. If you have not yet agreed to this Privacy Policy, the legacy Yahoo7 Privacy Policy or legacy Oath Privacy Policy (for AOL) still apply to your account. For Yahoo products or services that are accessed without signing in to an account, this Privacy Policy will apply to those products and services as of 25 May 2018. If you are creating a new account, the terms below apply as of today.
  2. Our Privacy Pledge 
    1. Our commitment is to put users first. We strive to be transparent about how we collect and use your information in order to keep your information secure and to provide you with meaningful choices.
    2. This Privacy Policy explains what information Yahoo, its affiliates and its house of global brands (“Yahoo”, “us”, “our” or “we”) collect, why we collect it and share it, and what we do with it. This policy applies to Yahoo brands, websites, apps, advertising services, products, services and technologies (we’ll collectively refer to these as “Services”). Additional privacy practices for certain Services can be found in Details for specific products and services.
  3. Your Controls 
    1. We believe you should have tools to control your information. You can find controls to manage or review your account information, marketing preferences, location data and search history at Privacy controls. Some Services provide additional controls and privacy practices. (See details for specific products and services)
  4. Information Collection and Use – General
    1. We may collect and combine information when you interact with Yahoo Services including information outlined below.
    2. Information you provide to us. We may collect the information that you provide to us, such as: 
      1. When you create an account with Yahoo Services or brands. (Please note that, when you use our Services, we may recognise you or your devices even if you are not signed in to our Services.) We may use device IDs, cookies and other signals, including information obtained from third parties, to associate accounts and/or devices with you. 
      2. When you use our Services to communicate with others or post, upload or store content (such as comments, photos, voice inputs, videos, emails, messaging services and attachments).
      3. We analyse and store all communications content, including email content from incoming and outgoing emails. This allows us to deliver, personalise and develop relevant features, content, advertising and Services.
      4. When you otherwise use our Services, such as title queries, watch history, page views and search queries, or view the content we make available and install any Yahoo software such as plug-ins.
      5. When you sign up for paid Services, use Services that require your financial information, or complete transactions with us or our business partners, we may collect your payment and billing information.
    3. Device information. We collect information from your devices (computers, mobile phones, tablets, etc.), including information about how you interact with our Services and those of our third-party partners and information that allows us to recognise and associate your activity across devices and Services.This information includes device-specific identifiers and information such as IP address, cookie information, mobile device and advertising identifiers, browser version, operating system type and version, mobile network information, device settings, and software data. We may recognise your devices to provide you with personalised experiences and advertising across the devices you use. 
    4. Location information. We collect location information from a variety of sources. You can learn more about and manage your location permissions on our Locations page and by visiting the location settings tool on your devices.
    5. Information from cookies and other technologies.
      1. We collect information when you access content, advertising, sites, interactive widgets, applications and other products (both on and off our Services) where Yahoo’s data collection technologies (such as web beacons, development tools, cookies and other technologies) are present. These data collection technologies allow us to understand your activity on and off our Services, and collect and store information when you interact with Services that we offer to partners.
      2. This information includes the kind of content or ads served, viewed or clicked on; the frequency and duration of your activities; the sites or apps you used before accessing our Services and where you went next; whether you engaged with specific content or ads; and whether you went on to visit an advertiser’s website, downloaded an advertiser’s app, purchased a product or service advertised, or took other actions. 
    6. Information from others. We collect information about you when we receive it from other users, third parties and affiliates, such as: 
      1. When you connect your account to third-party services or sign in using a third-party partner (such as Facebook or Twitter).
      2. From publicly available sources.
      3. From advertisers about your experiences or interactions with their offerings.
      4. When we obtain information from third parties or other companies, such as those that use our Services. This may include your activity on other sites and apps as well as information that those third parties give to you or us. 
  5. How we Use this Information
    1. We are able to deliver, personalise and improve our Services by combining, analysing and using the information we already have about you (including information we receive on and off our Services) and new information we collect about you to understand how you use and interact with our Services, and the people or things you’re connected to and interested in. We may also use the information we have and insights we learn about you for the following purposes: 
      1. To provide, maintain, improve and develop relevant features, content and Services, plus new products and services that we may offer. 
      2. Market our Services.
      3. Understand how you use our Services.
      4. To analyse your content and other information (including emails, instant messages, posts photos, attachments and other communications). You can review and control certain types of information tied to your account by using Privacy controls. 
      5. Fulfil your requests and when authorised by you. 
        Help advertisers and publishers connect to offer relevant advertising in their apps and websites.
      6. To match and serve targeted advertising (across devices and both on and off our Services) and provide targeted advertising based on your device activity, inferred interests and location information. 
      7. Contact you with information about your account or with marketing messages, which you can also control. 
      8. To associate your activity across our and your different devices as well as associate any accounts you may use across Yahoo Services together. We may associate activity and accounts under a single user ID. 
      9. Carry out or support promotions.
      10. Conduct research and support innovation.
      11. To create analytics and reports for external parties, including partners, publishers, advertisers, apps, third parties and the public regarding the use of and trends within our Services and ads, including showing trends to partners regarding general preferences, the effectiveness of ads and information on user experiences. These analytics and reports may include aggregate or pseudonymised information.
      12. Provide location-based Services, advertising, search results and other content consistent with your location settings.
      13. Combine information that we have about you with information that we obtain from business partners or other companies, such as your activities on other sites and apps.
      14. Detect and defend against fraudulent, abusive or unlawful activity.
    2. We provide you with controls to manage your experience with us. For example, you can review or edit your account information, manage your marketing preferences or opt out of targeted ads. If you opt out, you will continue to see ads, but they may not be as relevant or useful to you. 
  6. How we Share this Information
    1. We share information within its affiliated brands and companies. We also share information we have about you for the purposes described in this Privacy Policy, including to provide Services that you have requested (including when you connect with third-party apps and widgets). We do not sell, license or share information that individually identifies our customers with companies, organisations or individuals outside Yahoo unless one of the following circumstances applies:
      1. With your consent. We will share information with companies, organisations or individuals outside Yahoo when we have your consent. 
      2. Within Yahoo. Information may also be shared within Yahoo, including with other Yahoo Services and affiliates.
      3. With partners. We may share your information with non-affiliated companies who are:
        • Trusted partners. We give user information to trusted partners who work on behalf of or with us based on our directions and in compliance with appropriate confidentiality measures. Learn more. 
        • Advertising, analytics and business partners (limited to non-personally identifiable information). We may share aggregated or pseudonymous information (including demographic information) with partners, such as publishers, advertisers, measurement analytics, apps or other companies. For example, we may tell an advertiser how its ads performed or report how many people installed an app after seeing a promotion. We do not share personally identifiable information (like phone number or email address) with these partners, such as publishers, advertisers, ad agencies, or analytics partners. When you use third-party apps, websites or other products integrated with our Services, they may collect information about your activities subject to their own terms and privacy policies. 
        • We allow other companies that show advertisements on our web pages or apps to collect information from your browsers or devices. Other companies’ use of cookies and other data collection technologies are subject to their own privacy policies, not this one. Like many companies, we may allow cookie matching with selected partners. However, these parties are not authorised to access Yahoo cookies. 
      4. For legal and other purposes. We may access, preserve and disclose information to investigate, prevent or take action in connection with: (i) legal process and legal requests; (ii) enforcement of the Terms; (iii) claims that any content violates the rights of third parties; (iv) requests for customer service; (v) technical issues; (vi) protecting the rights, property or personal safety of Yahoo, its users or the public; (vii) establishing or exercising our legal rights or defending against legal claims; or (viii) as otherwise required by law.
      5. New ownership. If the ownership or control of all or part of Yahoo, Yahoo or a specific Services changes as a result of a merger, acquisition or sale of assets, we may transfer your information to the new owner. 
  7.  Details for Specific Products and Services
    1. Additional privacy practices for certain Yahoo Services are included here.
  8. Information Security and Data Retention
    1. Yahoo has technical, administrative and physical safeguards in place to help protect against unauthorised access, use or disclosure of customer information that we collect or store. 
    2. Yahoo will retain your personal information for as long as necessary to provide the applicable Yahoo Services to you. In some cases, Yahoo has certain business or legal requirements that result in an obligation to retain your personal information for an extended period of time. These obligations may include financial record keeping, ensuring continuity of our products or services, security, fraud, and abuse prevention, or compliance with our legal obligations. In some limited cases, we may keep data for longer than needed for the purposes set out in the Yahoo Privacy Dashboard, such as: (i) replicating or backing up certain data to “offline” storage for disaster recovery purposes; (ii) truncating, redacting or summarizing raw data, log files and database records into statistical aggregate data or probabilistic data structures to understand long term trends; (iii) maintaining de-identified data for varying periods for research, reporting and product testing or development (in these cases, unique identifiers and linkages to existing data about you are broken or removed so that this data is no longer associated with you, your browser, or device); or (iv) keeping and using certain data to comply with our legal obligations, resolve disputes or enforce our agreements (for example, we might keep data associated with an account subject to litigation or a request from law enforcement). For specific information about your personal information or how your personal information is processed by a particular Yahoo product or service you may interact with, please log into the Yahoo Privacy Dashboard.
    3. To learn more about security, including the steps we have taken and steps you can take, please read Security at Yahoo.
  9. Protecting Children’s Privacy
    1. Our Services are for a general audience. We do not knowingly collect, use or share information that could reasonably be used to identify children under the age of 13 without prior parental consent or consistent with applicable law. With parental permission, a child under the age of 13 might have a Yahoo family account.
  10. Data Processing and Transfers
    1. When you use or interact with any of our Services, you consent to the data processing, sharing, transferring and usage of your information as outlined in this Privacy Policy. Regardless of the country where you reside, you authorise us to transfer, process, store and use your information in countries other than your own in accordance with this Privacy Policy and to provide you with Services. These countries include the United States, Ireland, Singapore, Germany and Taiwan. Some of these countries may not have the same data protection safeguards as the country where you reside. 
    2. Yahoo may process information related to individuals in the EU/EEA and may transfer that information from the EU/EEA through various compliance mechanisms, including data processing agreements based on the EU/EEA Standard Contractual Clauses. By using our Services, you consent to us transferring information about you to these countries. For more information, please visit our Data transfer page.
  11. Other Important Information
    1. This Privacy Policy only applies to Yahoo. This Privacy Policy does not apply to the practices of companies that Yahoo does not own or control, or to people that Yahoo does not employ or manage. In addition, some affiliated products may have different privacy policies and practices that are not subject to this Privacy Policy. 
  12. Changes
    1. We may update this Privacy Policy from time to time, so you should check it periodically. If we make changes of a material nature, we will provide you with appropriate notice before such changes take effect. 
  13. Questions & Suggestions
    1. If you have questions, suggestions or wish to make a complaint, please complete a feedback form, or you can contact us at: 

      Privacy Officer c/o- Legal Department
      Yahoo Australia Pty Ltd
      Level 4 West, 8 Central Avenue
      Eveleigh NSW 2015, Australia
      au-privacy@yahooinc.com

    2. We will notify you within 14 working days of the Privacy Officer receiving your complaint and will try to resolve the complaint within 30 working days. When this is not possible, we will contact you to provide you with an estimate of the time it will take to resolve the complaint.
    3. If you are not satisfied with our response to your complaint, you can contact the Office of the Australian Information Commissioner (www.oaic.gov.au).