Exposure to crowding is said to be aversive, yet people also seek out and enjoy crowded situation... more Exposure to crowding is said to be aversive, yet people also seek out and enjoy crowded situations. We surveyed participants at two crowd events to test the prediction of self-categorization theory that variable emotional responses to crowding are a function of social identification with the crowd. In data collected from participants who attended a crowded outdoor music event (n = 48), identification with the crowd predicted feeling less crowded; and there was an indirect effect of identification with the crowd on positive emotion through feeling less crowded. Identification with the crowd also moderated the relation between feeling less crowded and positive emotion. In data collected at a demonstration march (n = 112), identification with the crowd predicted central (most dense) location in the crowd; and there was an indirect effect of identification with the crowd on positive emotion through central location in the crowd. Positive emotion in the crowd also increased over the duration of the crowd event. These findings are in line with the predictions of self-categorization theory. They are inconsistent with approaches that suggest that crowding is inherently aversive; and they cannot easily be explained through the concept of 'personal space'.
This paper describes two experiments investigating the impact of group relations on personal spac... more This paper describes two experiments investigating the impact of group relations on personal space. In Study 1, participants (N = 39) in minimal groups were told that they would be interacting with another person. In line with expectations, personal space (as measured by the distance between chairs) was significantly less in the intragroup context than in the intergroup and interpersonal contexts. This finding was replicated in Study 2 (N = 80) using an improved experimental design. These results are discussed in terms of developing a self-categorization account of personal space and crowding.
European Journal of Social Psychology , May 21, 2015
There is considerable evidence that psychological membership of crowds can protect people in dang... more There is considerable evidence that psychological membership of crowds can protect people in dangerous events, although the underlying social–psychological processes have not been fully investigated. There is also
evidence that those responsible for managing crowd safety view crowds as a source of psychological danger, views that may themselves impact upon crowd safety; yet, there has been little examination of how such ‘disaster myths’ operate in practice. In a study of an outdoormusic event characterized as a near disaster, analysis of questionnaire survey data (N=48) showed that social identification with the crowd predicted feeling safe directly aswell as indirectly
through expectations of help and trust in others in the crowd to deal with an emergency. In a second study of the same event, qualitative analysis of interviews (N=20) and of contemporaneous archive materials showed
that, in contrast to previous findings, crowd safety professionals’ references to ‘mass panic’ were highly nuanced. Despite an emphasis by some safety
professionals on crowd ‘disorder’, crowd participants and some of the professionals also claimed that self-organization in the crowd prevented disaster.
Background
The role of ambulance clinicians in providing psychosocial care in major incidents a... more Background
The role of ambulance clinicians in providing psychosocial care in major incidents and emergencies is recognised in recent Department of Health guidance. The study described in this paper identified NHS professional first responders’ needs for education about survivors’ psychosocial responses, training in psychosocial skills, and continuing support.
Method
Ambulance staff participated in an online Delphi questionnaire, comprising 74 items (Round 1) on 7-point Likert scales. Second-round and third-round participants each received feedback based on the previous round, and responded to modified versions of the original items and to new items for clarification.
Results
One hundred and two participants took part in Round 1; 47 statements (64%) achieved consensus. In Round 2, 72 people from Round 1 participated; 15 out of 39 statements (38%) achieved consensus. In Round 3, 49 people from Round 2 participated; 15 out of 27 statements (59%) achieved consensus. Overall, there was consensus in the following areas: ‘psychosocial needs of patients’ (consensus in 34/37 items); ‘possible sources of stress in your work’ (8/9); ‘impacts of distress in your work’ (7/10); ‘meeting your own emotional needs’ (4/5); ‘support within your organisation’ (2/5); ‘needs for training in psychosocial skills for patients’ (15/15); ‘my needs for psychosocial training and support’ (5/6).
Conclusions
Ambulance clinicians recognise their own education needs and the importance of their being offered psychosocial training and support. The authors recommend that, in order to meet patients’ psychosocial needs effectively, ambulance clinicians are provided with education and training in a number of skills and their own psychosocial support should be enhanced.
Disaster myths are said to be widespread and consequential. However, there has been little resear... more Disaster myths are said to be widespread and consequential. However, there has been little research on whether those involved in public safety and emergency response believe them. A survey examined how far police officers, civilian safety professionals, sports event stewards and comparison samples from the public believe the myths ‘mass panic’, ‘civil disorder’ and helplessness. Respondents endorsed the first two myths. However they rejected the myth of helplessness and endorsed the view that emergency crowds display resilience. Despite these contradictions in stated beliefs, there was also evidence of ideological coherence: each model of mass emergency behavior (maladaptive versus resilient) was linked to a model of crowd management (coercive and paternalistic versus mass-democratic). The practical implications of these findings are discussed.
Emergency planning often involves assumptions about how crowds behave in emergencies. These assum... more Emergency planning often involves assumptions about how crowds behave in emergencies. These assumptions matter, as they can operate as rationales for emergency management practices. The study reported in this paper examined the ways that crowd behaviour is represented in UK emergency planning guidance. A systematic search of 45 emergency planning guidance documents identified nine referring to ‘panic’. These were discourse analysed, along with six more documents considered key to safety or civil contingencies resilience. It was found that the references to ‘panic’ served to construct the collective (particularly the crowd) as a source of psychological vulnerability. References to collective sources of resilience were mostly found to be limited, and often served to marginalize the crowd as a basis of coping in emergencies. This emphasis in the current guidance on the essential role of the professionals and the marginal role of crowds conflicts with aspects of current policy on community resilience.
""Background
The role of ambulance clinicians in providing psychosocial care in major incidents ... more ""Background
The role of ambulance clinicians in providing psychosocial care in major incidents and emergencies is recognised in recent Department of Health guidance. The study described in this paper identified NHS professional first responders’ needs for education about survivors’ psychosocial responses, training in psychosocial skills, and continuing support.
Method
Ambulance staff participated in an online Delphi questionnaire, comprising 74 items (Round 1) on 7-point Likert scales. Second-round and third-round participants each received feedback based on the previous round, and responded to modified versions of the original items and to new items for clarification.
Results
One hundred and two participants took part in Round 1; 47 statements (64%) achieved consensus. In Round 2, 72 people from Round 1 participated; 15 out of 39 statements (38%) achieved consensus. In Round 3, 49 people from Round 2 participated; 15 out of 27 statements (59%) achieved consensus. Overall, there was consensus in the following areas: ‘psychosocial needs of patients’ (consensus in 34/37 items); ‘possible sources of stress in your work’ (8/9); ‘impacts of distress in your work’ (7/10); ‘meeting your own emotional needs’ (4/5); ‘support within your organisation’ (2/5); ‘needs for training in psychosocial skills for patients’ (15/15); ‘my needs for psychosocial training and support’ (5/6).
Conclusions
Ambulance clinicians recognise their own education needs and the importance of their being offered psychosocial training and support. The authors recommend that, in order to meet patients’ psychosocial needs effectively, ambulance clinicians are provided with education and training in a number of skills and their own psychosocial support should be enhanced."
Publisher: emj.bmj.com
Publication Date: Nov 9, 2012
Publication Name: Emergency Medicine …
Research Interests:
Disaster Management, Disaster mental health, social work intervention, psychosocial support, Disaster Studies, Emergency Medicine, Emergency Management, and 3 more"
Disaster myths are said to be widespread and consequential. However, there has been little resear... more Disaster myths are said to be widespread and consequential. However, there has been little research on whether those involved in public safety and emergency response believe them. A survey examined how far police officers, civilian safety professionals, sports event stewards and comparison samples from the public believe the myths ‘mass panic’, ‘civil disorder’ and helplessness. Respondents endorsed the first two myths. However they rejected the myth of helplessness and endorsed the view that emergency crowds display resilience. Despite these contradictions in stated beliefs, there was also evidence of ideological coherence: each model of mass emergency behavior (maladaptive versus resilient) was linked to a model of crowd management (coercive and paternalistic versus mass-democratic). The practical implications of these findings are discussed.
"Background
The role of ambulance clinicians in providing psychosocial care in major incidents a... more "Background
The role of ambulance clinicians in providing psychosocial care in major incidents and emergencies is recognized in recent Department of Health guidance. The study described in this paper identified NHS professional first responders’ needs for education about survivors’ psychosocial responses, training in psychosocial skills, and continuing support.
Method
Ambulance staff participated in an online Delphi questionnaire, comprising 74 items (Round 1) on 7-point Likert scales. Second- and third-round participants each received feedback based on the previous round, and responded to modified versions of the original items and to new items for clarification.
Results
One hundred and two participants took part in Round 1; 47 statements (64%) achieved consensus. In Round 2, 72 people from Round 1 participated; 15 out of 39 statements (38%) achieved consensus. In Round 3, 49 people from Round 2 participated; 15 out of 27 statements (59%) achieved consensus. Overall, there was consensus in the following areas: ‘psychosocial needs of patients’ (consensus in 34/37 items); ‘possible sources of stress in your work’ (8/9); ‘impacts of distress in your work’ (7/10); ‘meeting your own emotional needs’ (4/5); ‘support within your organization’ (2/5); ‘needs for training in psychosocial skills for patients’ (15/15); ‘my needs for psychosocial training and support’ (5/6).
Conclusion
Ambulance clinicians recognize their own education needs and the importance of their being offered psychosocial training and support. The authors recommend that, in order to meet patients’ psychosocial needs effectively, ambulance clinicians are provided with education and training in a number of skills and their own enhanced psychosocial support should be enhanced."
Exposure to crowding is said to be aversive, yet people also seek out and enjoy crowded situation... more Exposure to crowding is said to be aversive, yet people also seek out and enjoy crowded situations. We surveyed participants at two crowd events to test the prediction of self-categorization theory that variable emotional responses to crowding are a function of social identification with the crowd. In data collected from participants who attended a crowded outdoor music event (n = 48), identification with the crowd predicted feeling less crowded; and there was an indirect effect of identification with the crowd on positive emotion through feeling less crowded. Identification with the crowd also moderated the relation between feeling less crowded and positive emotion. In data collected at a demonstration march (n = 112), identification with the crowd predicted central (most dense) location in the crowd; and there was an indirect effect of identification with the crowd on positive emotion through central location in the crowd. Positive emotion in the crowd also increased over the duration of the crowd event. These findings are in line with the predictions of self-categorization theory. They are inconsistent with approaches that suggest that crowding is inherently aversive; and they cannot easily be explained through the concept of 'personal space'.
This paper describes two experiments investigating the impact of group relations on personal spac... more This paper describes two experiments investigating the impact of group relations on personal space. In Study 1, participants (N = 39) in minimal groups were told that they would be interacting with another person. In line with expectations, personal space (as measured by the distance between chairs) was significantly less in the intragroup context than in the intergroup and interpersonal contexts. This finding was replicated in Study 2 (N = 80) using an improved experimental design. These results are discussed in terms of developing a self-categorization account of personal space and crowding.
European Journal of Social Psychology , May 21, 2015
There is considerable evidence that psychological membership of crowds can protect people in dang... more There is considerable evidence that psychological membership of crowds can protect people in dangerous events, although the underlying social–psychological processes have not been fully investigated. There is also
evidence that those responsible for managing crowd safety view crowds as a source of psychological danger, views that may themselves impact upon crowd safety; yet, there has been little examination of how such ‘disaster myths’ operate in practice. In a study of an outdoormusic event characterized as a near disaster, analysis of questionnaire survey data (N=48) showed that social identification with the crowd predicted feeling safe directly aswell as indirectly
through expectations of help and trust in others in the crowd to deal with an emergency. In a second study of the same event, qualitative analysis of interviews (N=20) and of contemporaneous archive materials showed
that, in contrast to previous findings, crowd safety professionals’ references to ‘mass panic’ were highly nuanced. Despite an emphasis by some safety
professionals on crowd ‘disorder’, crowd participants and some of the professionals also claimed that self-organization in the crowd prevented disaster.
Background
The role of ambulance clinicians in providing psychosocial care in major incidents a... more Background
The role of ambulance clinicians in providing psychosocial care in major incidents and emergencies is recognised in recent Department of Health guidance. The study described in this paper identified NHS professional first responders’ needs for education about survivors’ psychosocial responses, training in psychosocial skills, and continuing support.
Method
Ambulance staff participated in an online Delphi questionnaire, comprising 74 items (Round 1) on 7-point Likert scales. Second-round and third-round participants each received feedback based on the previous round, and responded to modified versions of the original items and to new items for clarification.
Results
One hundred and two participants took part in Round 1; 47 statements (64%) achieved consensus. In Round 2, 72 people from Round 1 participated; 15 out of 39 statements (38%) achieved consensus. In Round 3, 49 people from Round 2 participated; 15 out of 27 statements (59%) achieved consensus. Overall, there was consensus in the following areas: ‘psychosocial needs of patients’ (consensus in 34/37 items); ‘possible sources of stress in your work’ (8/9); ‘impacts of distress in your work’ (7/10); ‘meeting your own emotional needs’ (4/5); ‘support within your organisation’ (2/5); ‘needs for training in psychosocial skills for patients’ (15/15); ‘my needs for psychosocial training and support’ (5/6).
Conclusions
Ambulance clinicians recognise their own education needs and the importance of their being offered psychosocial training and support. The authors recommend that, in order to meet patients’ psychosocial needs effectively, ambulance clinicians are provided with education and training in a number of skills and their own psychosocial support should be enhanced.
Disaster myths are said to be widespread and consequential. However, there has been little resear... more Disaster myths are said to be widespread and consequential. However, there has been little research on whether those involved in public safety and emergency response believe them. A survey examined how far police officers, civilian safety professionals, sports event stewards and comparison samples from the public believe the myths ‘mass panic’, ‘civil disorder’ and helplessness. Respondents endorsed the first two myths. However they rejected the myth of helplessness and endorsed the view that emergency crowds display resilience. Despite these contradictions in stated beliefs, there was also evidence of ideological coherence: each model of mass emergency behavior (maladaptive versus resilient) was linked to a model of crowd management (coercive and paternalistic versus mass-democratic). The practical implications of these findings are discussed.
Emergency planning often involves assumptions about how crowds behave in emergencies. These assum... more Emergency planning often involves assumptions about how crowds behave in emergencies. These assumptions matter, as they can operate as rationales for emergency management practices. The study reported in this paper examined the ways that crowd behaviour is represented in UK emergency planning guidance. A systematic search of 45 emergency planning guidance documents identified nine referring to ‘panic’. These were discourse analysed, along with six more documents considered key to safety or civil contingencies resilience. It was found that the references to ‘panic’ served to construct the collective (particularly the crowd) as a source of psychological vulnerability. References to collective sources of resilience were mostly found to be limited, and often served to marginalize the crowd as a basis of coping in emergencies. This emphasis in the current guidance on the essential role of the professionals and the marginal role of crowds conflicts with aspects of current policy on community resilience.
""Background
The role of ambulance clinicians in providing psychosocial care in major incidents ... more ""Background
The role of ambulance clinicians in providing psychosocial care in major incidents and emergencies is recognised in recent Department of Health guidance. The study described in this paper identified NHS professional first responders’ needs for education about survivors’ psychosocial responses, training in psychosocial skills, and continuing support.
Method
Ambulance staff participated in an online Delphi questionnaire, comprising 74 items (Round 1) on 7-point Likert scales. Second-round and third-round participants each received feedback based on the previous round, and responded to modified versions of the original items and to new items for clarification.
Results
One hundred and two participants took part in Round 1; 47 statements (64%) achieved consensus. In Round 2, 72 people from Round 1 participated; 15 out of 39 statements (38%) achieved consensus. In Round 3, 49 people from Round 2 participated; 15 out of 27 statements (59%) achieved consensus. Overall, there was consensus in the following areas: ‘psychosocial needs of patients’ (consensus in 34/37 items); ‘possible sources of stress in your work’ (8/9); ‘impacts of distress in your work’ (7/10); ‘meeting your own emotional needs’ (4/5); ‘support within your organisation’ (2/5); ‘needs for training in psychosocial skills for patients’ (15/15); ‘my needs for psychosocial training and support’ (5/6).
Conclusions
Ambulance clinicians recognise their own education needs and the importance of their being offered psychosocial training and support. The authors recommend that, in order to meet patients’ psychosocial needs effectively, ambulance clinicians are provided with education and training in a number of skills and their own psychosocial support should be enhanced."
Publisher: emj.bmj.com
Publication Date: Nov 9, 2012
Publication Name: Emergency Medicine …
Research Interests:
Disaster Management, Disaster mental health, social work intervention, psychosocial support, Disaster Studies, Emergency Medicine, Emergency Management, and 3 more"
Disaster myths are said to be widespread and consequential. However, there has been little resear... more Disaster myths are said to be widespread and consequential. However, there has been little research on whether those involved in public safety and emergency response believe them. A survey examined how far police officers, civilian safety professionals, sports event stewards and comparison samples from the public believe the myths ‘mass panic’, ‘civil disorder’ and helplessness. Respondents endorsed the first two myths. However they rejected the myth of helplessness and endorsed the view that emergency crowds display resilience. Despite these contradictions in stated beliefs, there was also evidence of ideological coherence: each model of mass emergency behavior (maladaptive versus resilient) was linked to a model of crowd management (coercive and paternalistic versus mass-democratic). The practical implications of these findings are discussed.
"Background
The role of ambulance clinicians in providing psychosocial care in major incidents a... more "Background
The role of ambulance clinicians in providing psychosocial care in major incidents and emergencies is recognized in recent Department of Health guidance. The study described in this paper identified NHS professional first responders’ needs for education about survivors’ psychosocial responses, training in psychosocial skills, and continuing support.
Method
Ambulance staff participated in an online Delphi questionnaire, comprising 74 items (Round 1) on 7-point Likert scales. Second- and third-round participants each received feedback based on the previous round, and responded to modified versions of the original items and to new items for clarification.
Results
One hundred and two participants took part in Round 1; 47 statements (64%) achieved consensus. In Round 2, 72 people from Round 1 participated; 15 out of 39 statements (38%) achieved consensus. In Round 3, 49 people from Round 2 participated; 15 out of 27 statements (59%) achieved consensus. Overall, there was consensus in the following areas: ‘psychosocial needs of patients’ (consensus in 34/37 items); ‘possible sources of stress in your work’ (8/9); ‘impacts of distress in your work’ (7/10); ‘meeting your own emotional needs’ (4/5); ‘support within your organization’ (2/5); ‘needs for training in psychosocial skills for patients’ (15/15); ‘my needs for psychosocial training and support’ (5/6).
Conclusion
Ambulance clinicians recognize their own education needs and the importance of their being offered psychosocial training and support. The authors recommend that, in order to meet patients’ psychosocial needs effectively, ambulance clinicians are provided with education and training in a number of skills and their own enhanced psychosocial support should be enhanced."
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in terms of developing a self-categorization account of personal space and crowding.
evidence that those responsible for managing crowd safety view crowds as a source of psychological danger, views that may themselves impact upon crowd safety; yet, there has been little examination of how such ‘disaster myths’ operate in practice. In a study of an outdoormusic event characterized as a near disaster, analysis of questionnaire survey data (N=48) showed that social identification with the crowd predicted feeling safe directly aswell as indirectly
through expectations of help and trust in others in the crowd to deal with an emergency. In a second study of the same event, qualitative analysis of interviews (N=20) and of contemporaneous archive materials showed
that, in contrast to previous findings, crowd safety professionals’ references to ‘mass panic’ were highly nuanced. Despite an emphasis by some safety
professionals on crowd ‘disorder’, crowd participants and some of the professionals also claimed that self-organization in the crowd prevented disaster.
The role of ambulance clinicians in providing psychosocial care in major incidents and emergencies is recognised in recent Department of Health guidance. The study described in this paper identified NHS professional first responders’ needs for education about survivors’ psychosocial responses, training in psychosocial skills, and continuing support.
Method
Ambulance staff participated in an online Delphi questionnaire, comprising 74 items (Round 1) on 7-point Likert scales. Second-round and third-round participants each received feedback based on the previous round, and responded to modified versions of the original items and to new items for clarification.
Results
One hundred and two participants took part in Round 1; 47 statements (64%) achieved consensus. In Round 2, 72 people from Round 1 participated; 15 out of 39 statements (38%) achieved consensus. In Round 3, 49 people from Round 2 participated; 15 out of 27 statements (59%) achieved consensus. Overall, there was consensus in the following areas: ‘psychosocial needs of patients’ (consensus in 34/37 items); ‘possible sources of stress in your work’ (8/9); ‘impacts of distress in your work’ (7/10); ‘meeting your own emotional needs’ (4/5); ‘support within your organisation’ (2/5); ‘needs for training in psychosocial skills for patients’ (15/15); ‘my needs for psychosocial training and support’ (5/6).
Conclusions
Ambulance clinicians recognise their own education needs and the importance of their being offered psychosocial training and support. The authors recommend that, in order to meet patients’ psychosocial needs effectively, ambulance clinicians are provided with education and training in a number of skills and their own psychosocial support should be enhanced.
The role of ambulance clinicians in providing psychosocial care in major incidents and emergencies is recognised in recent Department of Health guidance. The study described in this paper identified NHS professional first responders’ needs for education about survivors’ psychosocial responses, training in psychosocial skills, and continuing support.
Method
Ambulance staff participated in an online Delphi questionnaire, comprising 74 items (Round 1) on 7-point Likert scales. Second-round and third-round participants each received feedback based on the previous round, and responded to modified versions of the original items and to new items for clarification.
Results
One hundred and two participants took part in Round 1; 47 statements (64%) achieved consensus. In Round 2, 72 people from Round 1 participated; 15 out of 39 statements (38%) achieved consensus. In Round 3, 49 people from Round 2 participated; 15 out of 27 statements (59%) achieved consensus. Overall, there was consensus in the following areas: ‘psychosocial needs of patients’ (consensus in 34/37 items); ‘possible sources of stress in your work’ (8/9); ‘impacts of distress in your work’ (7/10); ‘meeting your own emotional needs’ (4/5); ‘support within your organisation’ (2/5); ‘needs for training in psychosocial skills for patients’ (15/15); ‘my needs for psychosocial training and support’ (5/6).
Conclusions
Ambulance clinicians recognise their own education needs and the importance of their being offered psychosocial training and support. The authors recommend that, in order to meet patients’ psychosocial needs effectively, ambulance clinicians are provided with education and training in a number of skills and their own psychosocial support should be enhanced."
Publisher: emj.bmj.com
Publication Date: Nov 9, 2012
Publication Name: Emergency Medicine …
Research Interests:
Disaster Management, Disaster mental health, social work intervention, psychosocial support, Disaster Studies, Emergency Medicine, Emergency Management, and 3 more"
The role of ambulance clinicians in providing psychosocial care in major incidents and emergencies is recognized in recent Department of Health guidance. The study described in this paper identified NHS professional first responders’ needs for education about survivors’ psychosocial responses, training in psychosocial skills, and continuing support.
Method
Ambulance staff participated in an online Delphi questionnaire, comprising 74 items (Round 1) on 7-point Likert scales. Second- and third-round participants each received feedback based on the previous round, and responded to modified versions of the original items and to new items for clarification.
Results
One hundred and two participants took part in Round 1; 47 statements (64%) achieved consensus. In Round 2, 72 people from Round 1 participated; 15 out of 39 statements (38%) achieved consensus. In Round 3, 49 people from Round 2 participated; 15 out of 27 statements (59%) achieved consensus. Overall, there was consensus in the following areas: ‘psychosocial needs of patients’ (consensus in 34/37 items); ‘possible sources of stress in your work’ (8/9); ‘impacts of distress in your work’ (7/10); ‘meeting your own emotional needs’ (4/5); ‘support within your organization’ (2/5); ‘needs for training in psychosocial skills for patients’ (15/15); ‘my needs for psychosocial training and support’ (5/6).
Conclusion
Ambulance clinicians recognize their own education needs and the importance of their being offered psychosocial training and support. The authors recommend that, in order to meet patients’ psychosocial needs effectively, ambulance clinicians are provided with education and training in a number of skills and their own enhanced psychosocial support should be enhanced."
in terms of developing a self-categorization account of personal space and crowding.
evidence that those responsible for managing crowd safety view crowds as a source of psychological danger, views that may themselves impact upon crowd safety; yet, there has been little examination of how such ‘disaster myths’ operate in practice. In a study of an outdoormusic event characterized as a near disaster, analysis of questionnaire survey data (N=48) showed that social identification with the crowd predicted feeling safe directly aswell as indirectly
through expectations of help and trust in others in the crowd to deal with an emergency. In a second study of the same event, qualitative analysis of interviews (N=20) and of contemporaneous archive materials showed
that, in contrast to previous findings, crowd safety professionals’ references to ‘mass panic’ were highly nuanced. Despite an emphasis by some safety
professionals on crowd ‘disorder’, crowd participants and some of the professionals also claimed that self-organization in the crowd prevented disaster.
The role of ambulance clinicians in providing psychosocial care in major incidents and emergencies is recognised in recent Department of Health guidance. The study described in this paper identified NHS professional first responders’ needs for education about survivors’ psychosocial responses, training in psychosocial skills, and continuing support.
Method
Ambulance staff participated in an online Delphi questionnaire, comprising 74 items (Round 1) on 7-point Likert scales. Second-round and third-round participants each received feedback based on the previous round, and responded to modified versions of the original items and to new items for clarification.
Results
One hundred and two participants took part in Round 1; 47 statements (64%) achieved consensus. In Round 2, 72 people from Round 1 participated; 15 out of 39 statements (38%) achieved consensus. In Round 3, 49 people from Round 2 participated; 15 out of 27 statements (59%) achieved consensus. Overall, there was consensus in the following areas: ‘psychosocial needs of patients’ (consensus in 34/37 items); ‘possible sources of stress in your work’ (8/9); ‘impacts of distress in your work’ (7/10); ‘meeting your own emotional needs’ (4/5); ‘support within your organisation’ (2/5); ‘needs for training in psychosocial skills for patients’ (15/15); ‘my needs for psychosocial training and support’ (5/6).
Conclusions
Ambulance clinicians recognise their own education needs and the importance of their being offered psychosocial training and support. The authors recommend that, in order to meet patients’ psychosocial needs effectively, ambulance clinicians are provided with education and training in a number of skills and their own psychosocial support should be enhanced.
The role of ambulance clinicians in providing psychosocial care in major incidents and emergencies is recognised in recent Department of Health guidance. The study described in this paper identified NHS professional first responders’ needs for education about survivors’ psychosocial responses, training in psychosocial skills, and continuing support.
Method
Ambulance staff participated in an online Delphi questionnaire, comprising 74 items (Round 1) on 7-point Likert scales. Second-round and third-round participants each received feedback based on the previous round, and responded to modified versions of the original items and to new items for clarification.
Results
One hundred and two participants took part in Round 1; 47 statements (64%) achieved consensus. In Round 2, 72 people from Round 1 participated; 15 out of 39 statements (38%) achieved consensus. In Round 3, 49 people from Round 2 participated; 15 out of 27 statements (59%) achieved consensus. Overall, there was consensus in the following areas: ‘psychosocial needs of patients’ (consensus in 34/37 items); ‘possible sources of stress in your work’ (8/9); ‘impacts of distress in your work’ (7/10); ‘meeting your own emotional needs’ (4/5); ‘support within your organisation’ (2/5); ‘needs for training in psychosocial skills for patients’ (15/15); ‘my needs for psychosocial training and support’ (5/6).
Conclusions
Ambulance clinicians recognise their own education needs and the importance of their being offered psychosocial training and support. The authors recommend that, in order to meet patients’ psychosocial needs effectively, ambulance clinicians are provided with education and training in a number of skills and their own psychosocial support should be enhanced."
Publisher: emj.bmj.com
Publication Date: Nov 9, 2012
Publication Name: Emergency Medicine …
Research Interests:
Disaster Management, Disaster mental health, social work intervention, psychosocial support, Disaster Studies, Emergency Medicine, Emergency Management, and 3 more"
The role of ambulance clinicians in providing psychosocial care in major incidents and emergencies is recognized in recent Department of Health guidance. The study described in this paper identified NHS professional first responders’ needs for education about survivors’ psychosocial responses, training in psychosocial skills, and continuing support.
Method
Ambulance staff participated in an online Delphi questionnaire, comprising 74 items (Round 1) on 7-point Likert scales. Second- and third-round participants each received feedback based on the previous round, and responded to modified versions of the original items and to new items for clarification.
Results
One hundred and two participants took part in Round 1; 47 statements (64%) achieved consensus. In Round 2, 72 people from Round 1 participated; 15 out of 39 statements (38%) achieved consensus. In Round 3, 49 people from Round 2 participated; 15 out of 27 statements (59%) achieved consensus. Overall, there was consensus in the following areas: ‘psychosocial needs of patients’ (consensus in 34/37 items); ‘possible sources of stress in your work’ (8/9); ‘impacts of distress in your work’ (7/10); ‘meeting your own emotional needs’ (4/5); ‘support within your organization’ (2/5); ‘needs for training in psychosocial skills for patients’ (15/15); ‘my needs for psychosocial training and support’ (5/6).
Conclusion
Ambulance clinicians recognize their own education needs and the importance of their being offered psychosocial training and support. The authors recommend that, in order to meet patients’ psychosocial needs effectively, ambulance clinicians are provided with education and training in a number of skills and their own enhanced psychosocial support should be enhanced."