Purpose This paper aims to enlighten stakeholders about critical success factors (CSFs) in develo... more Purpose This paper aims to enlighten stakeholders about critical success factors (CSFs) in developing intelligent autonomous systems (IASs) by integrating artificial intelligence (AI) with robotics. It suggests a prioritization hierarchy model for building sustainable ecosystem for developing IASs. Design/methodology/approach This paper is based on the existing literature and on the opinion of 15 experts. All the experts have minimum of eight years of experience in AI and related technologies. The CSF theory is used as a theoretical lens and total interpretative structure modelling (TISM) is used for the prioritization of CSFs. Findings Developing countries like India could leverage IASs and associated technologies for solving different societal problems. Policymakers need to develop basic policies regarding data collection, standardized hardware, skilled manpower, funding and start-up culture that can act as building blocks in undertaking sustainable ecosystem for developing IASs a...
Purpose This study aims to examine the effects of three green information quality dimensions – pe... more Purpose This study aims to examine the effects of three green information quality dimensions – persuasiveness, completeness and credibility – on green brand evaluation and whether this is mediated by green brand credibility. It also examines the moderating effects of eco-label credibility and consumer knowledge on green information quality dimensions and green brand credibility relationships. Design/methodology/approach Using a structured questionnaire on environmentally-friendly electrical goods/electronics, cosmetic and apparel product advertisements, involving an elaboration task, this study collected usable data from 1,282 Indian consumers across 50 cities. It also undertook an assessment for three different product groups using structural equation modelling to examine proposed hypotheses and assessed moderated mediation using the Hays process model. Findings The study indicates that: green brand credibility mediates the effects of green information quality dimensions on green b...
PurposeThe Web 3.0 has been hugely enabled by smartphones and new generation mobile applications.... more PurposeThe Web 3.0 has been hugely enabled by smartphones and new generation mobile applications. With the growing adoption of smartphones, the use of mobile applications has grown exponentially and so has the development of mobile applications. This study is an attempt to understand the issues and challenges faced in the mobile applications domain using discussions made on Twitter based on mining of user generated content.Design/methodology/approachThe study uses 89,908 unique tweets to understand the nature of the discussions. These tweets are analyzed using descriptive, content and network analysis. Further using transaction cost economics, the findings are reviewed to develop practice insights about the ecosystem.FindingsFindings indicate that the discussions are mostly skewed toward a positive polarity and positive user experiences. The tweeters are predominantly application developers who are interacting more with marketers and less with individual users.Research limitations/i...
This special section explores various theoretical models that can be used to identify the factors... more This special section explores various theoretical models that can be used to identify the factors driving the engagement in this dynamic and volatile ecosystem whereby the stakeholders engage with each other for the co-creation of value. Thus, along with the bright side, this section gives a special emphasis on the dark sides of engaging stakeholders online, a lesser researched area.
In May 2016, it was more than 4 months, since the Ganitec University of Science and Technology we... more In May 2016, it was more than 4 months, since the Ganitec University of Science and Technology went through an exercise for implementing an information system to manage the attendance, leave particulars and payroll of their employee. The management decided to replace their existing manual system with a new information system which was labeled “Cognitive Employee Management System.” In May 2016, spearheaded by a couple of faculty members, the Cognitive Employee Management System was finally implemented by a team of three students headed by the coordinator of the Information Systems Department of the Ganitec University of Science and Technology. Although the director envisaged lots of benefits, the changes were not really working out as he had foreseen. Why were people apprehensive about using the Cognitive Employee Management System when the benefits were apparent? How should the project rollout be planned in the Ganitec University of Science and Technology?
Purpose This paper aims to enlighten stakeholders about critical success factors (CSFs) in develo... more Purpose This paper aims to enlighten stakeholders about critical success factors (CSFs) in developing intelligent autonomous systems (IASs) by integrating artificial intelligence (AI) with robotics. It suggests a prioritization hierarchy model for building sustainable ecosystem for developing IASs. Design/methodology/approach This paper is based on the existing literature and on the opinion of 15 experts. All the experts have minimum of eight years of experience in AI and related technologies. The CSF theory is used as a theoretical lens and total interpretative structure modelling (TISM) is used for the prioritization of CSFs. Findings Developing countries like India could leverage IASs and associated technologies for solving different societal problems. Policymakers need to develop basic policies regarding data collection, standardized hardware, skilled manpower, funding and start-up culture that can act as building blocks in undertaking sustainable ecosystem for developing IASs a...
Purpose This study aims to examine the effects of three green information quality dimensions – pe... more Purpose This study aims to examine the effects of three green information quality dimensions – persuasiveness, completeness and credibility – on green brand evaluation and whether this is mediated by green brand credibility. It also examines the moderating effects of eco-label credibility and consumer knowledge on green information quality dimensions and green brand credibility relationships. Design/methodology/approach Using a structured questionnaire on environmentally-friendly electrical goods/electronics, cosmetic and apparel product advertisements, involving an elaboration task, this study collected usable data from 1,282 Indian consumers across 50 cities. It also undertook an assessment for three different product groups using structural equation modelling to examine proposed hypotheses and assessed moderated mediation using the Hays process model. Findings The study indicates that: green brand credibility mediates the effects of green information quality dimensions on green b...
PurposeThe Web 3.0 has been hugely enabled by smartphones and new generation mobile applications.... more PurposeThe Web 3.0 has been hugely enabled by smartphones and new generation mobile applications. With the growing adoption of smartphones, the use of mobile applications has grown exponentially and so has the development of mobile applications. This study is an attempt to understand the issues and challenges faced in the mobile applications domain using discussions made on Twitter based on mining of user generated content.Design/methodology/approachThe study uses 89,908 unique tweets to understand the nature of the discussions. These tweets are analyzed using descriptive, content and network analysis. Further using transaction cost economics, the findings are reviewed to develop practice insights about the ecosystem.FindingsFindings indicate that the discussions are mostly skewed toward a positive polarity and positive user experiences. The tweeters are predominantly application developers who are interacting more with marketers and less with individual users.Research limitations/i...
This special section explores various theoretical models that can be used to identify the factors... more This special section explores various theoretical models that can be used to identify the factors driving the engagement in this dynamic and volatile ecosystem whereby the stakeholders engage with each other for the co-creation of value. Thus, along with the bright side, this section gives a special emphasis on the dark sides of engaging stakeholders online, a lesser researched area.
In May 2016, it was more than 4 months, since the Ganitec University of Science and Technology we... more In May 2016, it was more than 4 months, since the Ganitec University of Science and Technology went through an exercise for implementing an information system to manage the attendance, leave particulars and payroll of their employee. The management decided to replace their existing manual system with a new information system which was labeled “Cognitive Employee Management System.” In May 2016, spearheaded by a couple of faculty members, the Cognitive Employee Management System was finally implemented by a team of three students headed by the coordinator of the Information Systems Department of the Ganitec University of Science and Technology. Although the director envisaged lots of benefits, the changes were not really working out as he had foreseen. Why were people apprehensive about using the Cognitive Employee Management System when the benefits were apparent? How should the project rollout be planned in the Ganitec University of Science and Technology?
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