<b>Spanish Abstract:</b> La Responsabilidad Social Empresarial (RSE) permite a las or... more <b>Spanish Abstract:</b> La Responsabilidad Social Empresarial (RSE) permite a las organizaciones adquirir ventajas competitivas para el medio ambiente de los negocios como consecuencia de mejorar sus relaciones con sus grupos de interés. Por otra parte, el crecimiento de la industria mexicana de la nutrición animal ha colocado a este país como el quinto productor de alimentos balanceados para animales en el mundo. En este trabajo se propuso el diseño de un modelo para identificar e implementar prácticas de responsabilidad social orientadas hacia los clientes de las empresas de la nutrición animal. Se investigaron los modelos de responsabilidad social existentes en la literatura, así como los temas que, de acuerdo a los organismos promotores de responsabilidad social, deben utilizarse para crear un valor social hacia este grupo de interés. Posteriormente se elaboró un instrumento que se aplicó a una muestra de empresas de la nutrición animal del estado de Sonora, México, y como resultado se obtuvo un modelo cuyo alcance considera desde la identificación de las áreas de oportunidad para la RSE hasta el desarrollo de la gestión para implementar las medidas seleccionadas. <br><br><b>English Abstract:</b> Corporate Social Responsibility (CSR) allows organizations to acquire competitive advantages from the business environment. As results, companies improve stakeholder’s. Growth of the Mexican animal nutrition industry has placed Mexico as the fifth producer of animal nutrition in the world. This paper proposed a model to identify and implement social responsibility practices aimed to clients of animal nutrition business. We analyzed existing CSR models, issues that, according to the agencies promoting social responsibility, should be used to create a social value towards this group of interest. Later, an instrument was developed that was applied to a sample of animal nutrition business in the state of Sonora, Mexico, and as a result, a model was obtained, whose scope it considers from the identification of the areas of opportunity for CSR up to the management to implement the selected measures.
This project was carried out in a company that sells and distributes medicines, it is striving to... more This project was carried out in a company that sells and distributes medicines, it is striving to improve the quality of the service, which is why it is aiming to design the quality management system based on the processes approach and compliance with ISO 9001:2015 regulatory requirements. To fulfill the objective, the following activities were carried out: processes mapping, context analysis, risk identification, stakeholder mapping, establishment of quality policy and objectives, and development of a control plan. The results indicate the following key processes: purchases, inventories and sales, strategic prospecting, supply and support; management of human resources, technology and finance. Most influential stakeholders; in the client category, the Instituto Mexicano del Seguro Social, private hospitals and laboratories; in the provider category, PISA laboratory and independent drug distributors, in addition, the scope of the management system, policy and quality objectives were...
Maintaining that waits for failure to intervene to occur resulting in production losses, high cos... more Maintaining that waits for failure to intervene to occur resulting in production losses, high costs and decreased life cycle of the asset. In the Head of Department of Laboratories and Audiovisual Resources institution of higher education, it requires teams with opportunity for improvement in terms of reliability, maintainability and availability are identified. The objective was: proposal for implementation of maintenance through the methodology of Reliability Centered Maintenance to manage equipment availability; which consists of seven steps: 1) define the system and determine the criticality of equipment, 2) identify and define their functions; 3) determine failures; 4) establish failure modes; 5) determine the effects of failures; 6) assess consequences; 7) and develop a plan for equipment maintenance. As a result seven critical to equipment failure analysis were obtained; technical specifications; recommendations for use; Application forms and work orders; schedule of activiti...
This research was developed in a company that manufactures frames and moldings in the production ... more This research was developed in a company that manufactures frames and moldings in the production and quality area and addresses the need to implement improvement actions due to rework and low production in the patching workstation, derived from flaws such as poor patching, bump, bubble and porosity in the products. Currently there is a production record of 1.75% and rework of 19.25% in the first hours of the working day. The objective was to implement improvement actions, through the 8D's methodology, to reduce rework and increase production. The procedure implied forming a team; defining the problem; implementing containment actions; identifying and verifying the root cause; determining permanent corrective actions; identifying and implementing permanent corrective actions; preventing the recurrence of the problem and/or root cause, and acknowledging the effort of the team. It contributed with the increase in production and reduction of rework in the patching workstation, thus ...
This research addresses the problem of leveling workloads in a multi-product final assembly area.... more This research addresses the problem of leveling workloads in a multi-product final assembly area. In which it was found that 27.4% of the time is used for set up and the current distribution presents areas of opportunity. The target was to implement improvement actions to make use of resources more efficient in the production process in the aforementioned area through Lean Manufacturing tools. The results obtained consist of eight products generated with the support of lean manufacturing support tools such as SMED, Workload Balancing and MUDA waste identification, achieving important results among which productivity in the area stands out from 109% to 125%, as well as a reduction in set-up time from 17 min to 4.4 min.
The purpose of the research was the implementation of a methodology to determine the organization... more The purpose of the research was the implementation of a methodology to determine the organizational knowledge of the key processes of the areas of Cultural Extension, Sports Extension and Coordination of Academic Development, of a Higher Education Institution, given the need to achieve recertification in ISO 9001: 2015, in compliance with requirement 7.1.6 called organizational knowledge. The procedure was: identify the knowledge, acquire that knowledge, develop the knowledge, transfer the knowledge and use that knowledge. The objective was to generate evidence through an organizational knowledge methodology for the compliance of requirements oriented to the fulfillment of organizational knowledge stipulated in section 7.1.6 of the standard; The findings being a contribution to the recertification achieved in 2018; Through achieving a broad vision in the approach of each area in question; and in knowing how current knowledge is leveraged in each of its eleven key skills.
This research deals with occupational safety and health and its scope includes the conditions in ... more This research deals with occupational safety and health and its scope includes the conditions in which the worker must perform his tasks, the hazards to which the worker is exposed, their prevention and control. The study object is the killing area of a TIF slaughterhouse which handles the problem of reducing the number of accidents that jeopardizes the integrity of workers. The objective was to reduce the risk of the worker reflected in the number of accidents. The procedure was to Identify risks and threats in the work area, Analyze risks at work stations. Risk assessment and proposal development. The results show the risks present in the killing area in which the use of PPE is a common and most critical cause, an in-depth analysis reveals that the problem is common to the other areas, of a total of 326 incidents killing has a value of 49 and 89% of these incidents have a high probability of causing temporary loss of working capacity impacting directly to the risk premium, only 11...
This research is carried out in a company that produces frames and moldings and addresses the nee... more This research is carried out in a company that produces frames and moldings and addresses the need to develop a Total Productive Maintenance (TPM) program, as a result of the unavailability of machinery and equipment; and training that affects maintenance operations, which are not performed correctly causing costs. Currently there is a 76% availability of machinery; 78% in equipment; 42% in training and monthly average costs in machinery of $ 15,260 pesos; and in equipment of $ 1,860 pesos, in terms of maintenance costs there are no globales records. The objective was to carry out a proposal for maintenance activities, through the TPM methodology; to have an updated maintenance program. The procedure was: Describe the area under study; describe the situation of the area under study; establish TPM policies and goals; identify failures in machinery and equipment; and develop the maintenance program. It was contributed with the contribution of a maintenance program composed of: calenda...
The purpose of the present research was to identify the Corporate Social Responsibility (CSR) req... more The purpose of the present research was to identify the Corporate Social Responsibility (CSR) required of a courier business lacking this vision in its strategic programs in order to facilitate obtaining the certification of Corporate Social Responsibility which would provide competitive advantages such as an improved corporate image and in consequence an increase in organizational earnings. A review of literature in which the context as well as empirical studies of applied CSR in the service sector were carried out. The methodology used for this research was case study in which first the existing level of CSR of the entity was diagnosed and with this in hand a proposal of plans for activities of socially responsible was obtained. The results of this work have contributed to an increase in studies on social responsibility in Mexican organizations in the service sector
This research analyzes the implementation of the Lean Manufacturing philosophy through a case stu... more This research analyzes the implementation of the Lean Manufacturing philosophy through a case study in the final assembly line in an electric automotive harness manufacturing company and intends to demonstrate that the current waste from the production process under study will be eliminated through the sustainable application of The Theory of Lean Manufacturing. The methodology used was carried out with the help of the Deming circle: Plan objectives, model line, equipment, training, Execute: design stations, Recognize waste, Establish flow, create mixed lots, calculate Tak-time, Determine matching operations, Determine pull system, Verify: launch and Act: determine verification and monitoring. Subsequently, the programs applied and the activities used for the development of the lean manufacturing philosophy were analyzed. The main contribution is to share the results of a successful case in the implementation of the lean manufacturing philosophy when analyzing the effectiveness of t...
Complying with the quality that customers require is an essential part of an organization, whethe... more Complying with the quality that customers require is an essential part of an organization, whether they are internal or external customers. This investigation was carried out in the Stamping and Body Departments of an assembled car company, these have performance indicators that impact both, one of them is Body Bining to Stamping, which represent the incidents in R / 1000 of defective parts released by Stamping found in Bodywork. During the analysis of the report, an increase in the indicator from 30.43 R/1000 to 44.14 R/1000 was noted, limiting the flow of parts of the manufacturing process, influencing productivity and the use of resources to repair parts with defects. Therefore, the objective is to reduce the number of defective parts of the Body Bining to Stamping indicator to increase the quality of the parts in the department studied. The procedure to be followed was DMAIC methodology, using the following activities: define the project to be attended, measure the process, anal...
The present project took place in a pork production company, which wants to reduce the waste of t... more The present project took place in a pork production company, which wants to reduce the waste of the products of the slicing area, specifically in the products Belly Slice, Kataroso Slice 120 gr and Belly Slice (3cm), aiming to identify activities that do not add value, through lean manufacturing tools, to propose improvement actions in the slicing process in the production area. The procedure used was to describe the activities of the process, generate specifications table of products, determine cycle time and productive capacity, determine sample size, prepare Value Stream Map (VSM) of the current process, identify activities that generate waste, perform VSM of the future situation and, finally, generate proposals for improvement. As a result, was obtained a program to monitor production, adapt the production line as a manufacturing cell and create a format for preventive maintenance of machinery and equipment; as well as the information that will lay the foundations for the produc...
Revista Transdisciplinaria de Estudios Migratorios, 2019
Objective: Analyze the relationship and influence of training with the performance of small and m... more Objective: Analyze the relationship and influence of training with the performance of small and medium enterprises in Ciudad Obregón, Sonora, Mexico. To generate proposals for improvement. Hypothesis: H1: The training and the elements that make up this, relate and positively and significantly influence the performance of the small and medium enterprises of Ciudad Obregón. Methodology: A quantitative methodology was used, it has a descriptive-correlational scope with a non-experimental design (Hernandez, Fernandez, and Baptista 2010) of cross-section (Creswell, 2009); Linear regression analysis and the method of ordinary least squares were used. SMEs from the commercial, industrial and services sector were studied in Ciudad Obregón, Sonora, with a non-probabilistic sample and at the convenience of 195 companies. The instrument covered the training and performance variables, with 70 items, a five-point Likert scale. Contribution: Improving the performance of the SME allows it to stren...
This research analyzes a skewer production line of a meat processing company due to the fact that... more This research analyzes a skewer production line of a meat processing company due to the fact that it presents bottlenecks and leisure time, with the objective of proposing improvements in the method through the analysis of operations. The procedure was to know the specifications of the product and the process, study the activities and determine standard times by the Maytag Company method. The results show that the critical operations are those of portioning and assembling the product for which three improvement proposals were designed whose evaluation determined that the mold method is the most suitable for the production of skewers. The chosen method is considered more efficient, since when compared to the current method, it presents a decrease in the operating time of 11.68s per product, as well as 7.88s in leisure time, resulting in an increase in production of 321.95 kg per shift, this represents an increase of 124.83% in the efficiency of the production line, making evident the...
<b>Spanish Abstract:</b> La Responsabilidad Social Empresarial (RSE) permite a las or... more <b>Spanish Abstract:</b> La Responsabilidad Social Empresarial (RSE) permite a las organizaciones adquirir ventajas competitivas para el medio ambiente de los negocios como consecuencia de mejorar sus relaciones con sus grupos de interés. Por otra parte, el crecimiento de la industria mexicana de la nutrición animal ha colocado a este país como el quinto productor de alimentos balanceados para animales en el mundo. En este trabajo se propuso el diseño de un modelo para identificar e implementar prácticas de responsabilidad social orientadas hacia los clientes de las empresas de la nutrición animal. Se investigaron los modelos de responsabilidad social existentes en la literatura, así como los temas que, de acuerdo a los organismos promotores de responsabilidad social, deben utilizarse para crear un valor social hacia este grupo de interés. Posteriormente se elaboró un instrumento que se aplicó a una muestra de empresas de la nutrición animal del estado de Sonora, México, y como resultado se obtuvo un modelo cuyo alcance considera desde la identificación de las áreas de oportunidad para la RSE hasta el desarrollo de la gestión para implementar las medidas seleccionadas. <br><br><b>English Abstract:</b> Corporate Social Responsibility (CSR) allows organizations to acquire competitive advantages from the business environment. As results, companies improve stakeholder’s. Growth of the Mexican animal nutrition industry has placed Mexico as the fifth producer of animal nutrition in the world. This paper proposed a model to identify and implement social responsibility practices aimed to clients of animal nutrition business. We analyzed existing CSR models, issues that, according to the agencies promoting social responsibility, should be used to create a social value towards this group of interest. Later, an instrument was developed that was applied to a sample of animal nutrition business in the state of Sonora, Mexico, and as a result, a model was obtained, whose scope it considers from the identification of the areas of opportunity for CSR up to the management to implement the selected measures.
This project was carried out in a company that sells and distributes medicines, it is striving to... more This project was carried out in a company that sells and distributes medicines, it is striving to improve the quality of the service, which is why it is aiming to design the quality management system based on the processes approach and compliance with ISO 9001:2015 regulatory requirements. To fulfill the objective, the following activities were carried out: processes mapping, context analysis, risk identification, stakeholder mapping, establishment of quality policy and objectives, and development of a control plan. The results indicate the following key processes: purchases, inventories and sales, strategic prospecting, supply and support; management of human resources, technology and finance. Most influential stakeholders; in the client category, the Instituto Mexicano del Seguro Social, private hospitals and laboratories; in the provider category, PISA laboratory and independent drug distributors, in addition, the scope of the management system, policy and quality objectives were...
Maintaining that waits for failure to intervene to occur resulting in production losses, high cos... more Maintaining that waits for failure to intervene to occur resulting in production losses, high costs and decreased life cycle of the asset. In the Head of Department of Laboratories and Audiovisual Resources institution of higher education, it requires teams with opportunity for improvement in terms of reliability, maintainability and availability are identified. The objective was: proposal for implementation of maintenance through the methodology of Reliability Centered Maintenance to manage equipment availability; which consists of seven steps: 1) define the system and determine the criticality of equipment, 2) identify and define their functions; 3) determine failures; 4) establish failure modes; 5) determine the effects of failures; 6) assess consequences; 7) and develop a plan for equipment maintenance. As a result seven critical to equipment failure analysis were obtained; technical specifications; recommendations for use; Application forms and work orders; schedule of activiti...
This research was developed in a company that manufactures frames and moldings in the production ... more This research was developed in a company that manufactures frames and moldings in the production and quality area and addresses the need to implement improvement actions due to rework and low production in the patching workstation, derived from flaws such as poor patching, bump, bubble and porosity in the products. Currently there is a production record of 1.75% and rework of 19.25% in the first hours of the working day. The objective was to implement improvement actions, through the 8D's methodology, to reduce rework and increase production. The procedure implied forming a team; defining the problem; implementing containment actions; identifying and verifying the root cause; determining permanent corrective actions; identifying and implementing permanent corrective actions; preventing the recurrence of the problem and/or root cause, and acknowledging the effort of the team. It contributed with the increase in production and reduction of rework in the patching workstation, thus ...
This research addresses the problem of leveling workloads in a multi-product final assembly area.... more This research addresses the problem of leveling workloads in a multi-product final assembly area. In which it was found that 27.4% of the time is used for set up and the current distribution presents areas of opportunity. The target was to implement improvement actions to make use of resources more efficient in the production process in the aforementioned area through Lean Manufacturing tools. The results obtained consist of eight products generated with the support of lean manufacturing support tools such as SMED, Workload Balancing and MUDA waste identification, achieving important results among which productivity in the area stands out from 109% to 125%, as well as a reduction in set-up time from 17 min to 4.4 min.
The purpose of the research was the implementation of a methodology to determine the organization... more The purpose of the research was the implementation of a methodology to determine the organizational knowledge of the key processes of the areas of Cultural Extension, Sports Extension and Coordination of Academic Development, of a Higher Education Institution, given the need to achieve recertification in ISO 9001: 2015, in compliance with requirement 7.1.6 called organizational knowledge. The procedure was: identify the knowledge, acquire that knowledge, develop the knowledge, transfer the knowledge and use that knowledge. The objective was to generate evidence through an organizational knowledge methodology for the compliance of requirements oriented to the fulfillment of organizational knowledge stipulated in section 7.1.6 of the standard; The findings being a contribution to the recertification achieved in 2018; Through achieving a broad vision in the approach of each area in question; and in knowing how current knowledge is leveraged in each of its eleven key skills.
This research deals with occupational safety and health and its scope includes the conditions in ... more This research deals with occupational safety and health and its scope includes the conditions in which the worker must perform his tasks, the hazards to which the worker is exposed, their prevention and control. The study object is the killing area of a TIF slaughterhouse which handles the problem of reducing the number of accidents that jeopardizes the integrity of workers. The objective was to reduce the risk of the worker reflected in the number of accidents. The procedure was to Identify risks and threats in the work area, Analyze risks at work stations. Risk assessment and proposal development. The results show the risks present in the killing area in which the use of PPE is a common and most critical cause, an in-depth analysis reveals that the problem is common to the other areas, of a total of 326 incidents killing has a value of 49 and 89% of these incidents have a high probability of causing temporary loss of working capacity impacting directly to the risk premium, only 11...
This research is carried out in a company that produces frames and moldings and addresses the nee... more This research is carried out in a company that produces frames and moldings and addresses the need to develop a Total Productive Maintenance (TPM) program, as a result of the unavailability of machinery and equipment; and training that affects maintenance operations, which are not performed correctly causing costs. Currently there is a 76% availability of machinery; 78% in equipment; 42% in training and monthly average costs in machinery of $ 15,260 pesos; and in equipment of $ 1,860 pesos, in terms of maintenance costs there are no globales records. The objective was to carry out a proposal for maintenance activities, through the TPM methodology; to have an updated maintenance program. The procedure was: Describe the area under study; describe the situation of the area under study; establish TPM policies and goals; identify failures in machinery and equipment; and develop the maintenance program. It was contributed with the contribution of a maintenance program composed of: calenda...
The purpose of the present research was to identify the Corporate Social Responsibility (CSR) req... more The purpose of the present research was to identify the Corporate Social Responsibility (CSR) required of a courier business lacking this vision in its strategic programs in order to facilitate obtaining the certification of Corporate Social Responsibility which would provide competitive advantages such as an improved corporate image and in consequence an increase in organizational earnings. A review of literature in which the context as well as empirical studies of applied CSR in the service sector were carried out. The methodology used for this research was case study in which first the existing level of CSR of the entity was diagnosed and with this in hand a proposal of plans for activities of socially responsible was obtained. The results of this work have contributed to an increase in studies on social responsibility in Mexican organizations in the service sector
This research analyzes the implementation of the Lean Manufacturing philosophy through a case stu... more This research analyzes the implementation of the Lean Manufacturing philosophy through a case study in the final assembly line in an electric automotive harness manufacturing company and intends to demonstrate that the current waste from the production process under study will be eliminated through the sustainable application of The Theory of Lean Manufacturing. The methodology used was carried out with the help of the Deming circle: Plan objectives, model line, equipment, training, Execute: design stations, Recognize waste, Establish flow, create mixed lots, calculate Tak-time, Determine matching operations, Determine pull system, Verify: launch and Act: determine verification and monitoring. Subsequently, the programs applied and the activities used for the development of the lean manufacturing philosophy were analyzed. The main contribution is to share the results of a successful case in the implementation of the lean manufacturing philosophy when analyzing the effectiveness of t...
Complying with the quality that customers require is an essential part of an organization, whethe... more Complying with the quality that customers require is an essential part of an organization, whether they are internal or external customers. This investigation was carried out in the Stamping and Body Departments of an assembled car company, these have performance indicators that impact both, one of them is Body Bining to Stamping, which represent the incidents in R / 1000 of defective parts released by Stamping found in Bodywork. During the analysis of the report, an increase in the indicator from 30.43 R/1000 to 44.14 R/1000 was noted, limiting the flow of parts of the manufacturing process, influencing productivity and the use of resources to repair parts with defects. Therefore, the objective is to reduce the number of defective parts of the Body Bining to Stamping indicator to increase the quality of the parts in the department studied. The procedure to be followed was DMAIC methodology, using the following activities: define the project to be attended, measure the process, anal...
The present project took place in a pork production company, which wants to reduce the waste of t... more The present project took place in a pork production company, which wants to reduce the waste of the products of the slicing area, specifically in the products Belly Slice, Kataroso Slice 120 gr and Belly Slice (3cm), aiming to identify activities that do not add value, through lean manufacturing tools, to propose improvement actions in the slicing process in the production area. The procedure used was to describe the activities of the process, generate specifications table of products, determine cycle time and productive capacity, determine sample size, prepare Value Stream Map (VSM) of the current process, identify activities that generate waste, perform VSM of the future situation and, finally, generate proposals for improvement. As a result, was obtained a program to monitor production, adapt the production line as a manufacturing cell and create a format for preventive maintenance of machinery and equipment; as well as the information that will lay the foundations for the produc...
Revista Transdisciplinaria de Estudios Migratorios, 2019
Objective: Analyze the relationship and influence of training with the performance of small and m... more Objective: Analyze the relationship and influence of training with the performance of small and medium enterprises in Ciudad Obregón, Sonora, Mexico. To generate proposals for improvement. Hypothesis: H1: The training and the elements that make up this, relate and positively and significantly influence the performance of the small and medium enterprises of Ciudad Obregón. Methodology: A quantitative methodology was used, it has a descriptive-correlational scope with a non-experimental design (Hernandez, Fernandez, and Baptista 2010) of cross-section (Creswell, 2009); Linear regression analysis and the method of ordinary least squares were used. SMEs from the commercial, industrial and services sector were studied in Ciudad Obregón, Sonora, with a non-probabilistic sample and at the convenience of 195 companies. The instrument covered the training and performance variables, with 70 items, a five-point Likert scale. Contribution: Improving the performance of the SME allows it to stren...
This research analyzes a skewer production line of a meat processing company due to the fact that... more This research analyzes a skewer production line of a meat processing company due to the fact that it presents bottlenecks and leisure time, with the objective of proposing improvements in the method through the analysis of operations. The procedure was to know the specifications of the product and the process, study the activities and determine standard times by the Maytag Company method. The results show that the critical operations are those of portioning and assembling the product for which three improvement proposals were designed whose evaluation determined that the mold method is the most suitable for the production of skewers. The chosen method is considered more efficient, since when compared to the current method, it presents a decrease in the operating time of 11.68s per product, as well as 7.88s in leisure time, resulting in an increase in production of 321.95 kg per shift, this represents an increase of 124.83% in the efficiency of the production line, making evident the...
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Papers by Adolfo Cano Carrasco