... ci informano sulla difficoltà di approdare entro breve tempo ad un nuovo contesto di riferime... more ... ci informano sulla difficoltà di approdare entro breve tempo ad un nuovo contesto di riferimentostabile e prevedibile. Lasciamo alle analisi macro e di scenario il compito di approfondire il senso complessivo e futuribile del quadro, per concentrarci su inter-A. Claudio Bosio è ...
The study explores citizen/consumer's sentiment in Italy for the years 2006-2007. The data we... more The study explores citizen/consumer's sentiment in Italy for the years 2006-2007. The data were obtained from a quantitative/qualitative tracking survey conducted on social and consumer climates in Italy (source: GfK Eurisko). The results indicate that the upswing in sentiment that was seen up to mid-2007 was followed by a sharp downturn in the second half of the year. Economic forecasts/perceptions for the near future (2008) of Italy have been severely affected by this downturn. The reasons for the decline are ascribed by interviewees to two main issues: a) a perceived marked increase in consumer prices (especially food, petrol, utilities); b) a heightened sense of insecurity about Italy, motivated mainly by economic concerns (jobs, taxes, salaries/pensions). Despite the problems presented by the ongoing situation, a strongly reactive and proactive trend has been observed in the population at large. This trend emerges in two distinct ways: one points to a personal, private appr...
... Luigi Ferrari è docente di Psicologia Economica nell'Università di Milano-Bicocca. .... more ... Luigi Ferrari è docente di Psicologia Economica nell'Università di Milano-Bicocca. ... demoscopica nel nostro Pae-se: l'indagine sulle social issues è ancora ridotta e poco sistematica; quando essa viene realizzata, si preferisce una fruizione dei dati più pri-vata che pubblica ...
- In this paper we discuss the results of a research program that was aimed at analysing of the s... more - In this paper we discuss the results of a research program that was aimed at analysing of the situational context in which the interpersonal exchange has place the role in mediating the passage from the reception to the "use" of mass-media preventive information. The study consisted in 32 focus groups with young people (18-25 years old), on different topics related to health risks (HIV/AIDS, Alcool, smoking, light drugs), in 4 different situational contexts (face-to-face; on-line forum; on-line chat; on-line forum+chat). The study main evidences show that the different contexts of the exchange specifically influence the interpersonal "re-use" of mass-media preventive information. In particular the forum+chat seems to be the context that best orients the preventive message elaboration in the sense of a personal revision of one own's unsafe practices.Key words: health communication; social exchange; context of the exchange; Internet; qualitative research; focus groupParole chiave: comunicazione alla salute; scambio sociale; contesto di scambio; Internet; ricerca qualitativa; focus group
The present study seeks to analyse the predictive capacity of the Index of Consumer Sentiment (IC... more The present study seeks to analyse the predictive capacity of the Index of Consumer Sentiment (ICS) (a leading index in international market research) in Italy, before and after the global financial crisis. The analysis focuses on the period 2005–2013 and investigates the predictive power of the ICS with regard to two different outcomes: (1) the actual level of household consumption (considering both its absolute value as total spending and its quarterly variations) and (2) consumers' strategies (i.e. reducing their consumption, focusing on discounts and promotions, focusing on quality), both in general and in specific sectors (e.g. food, leisure, health). The study is based on a second-level analysis of data collected by the Italian Statistical Institute (ISTAT) and a tracking survey on Italian consumers' perceptions and strategic intentions (four waves per year, each consisting of 1,000 telephone interviews based on a structured questionnaire). The findings show that the I...
I rapporti fra formazione accademica e professioni psicologiche sono qui considerati alla luce di... more I rapporti fra formazione accademica e professioni psicologiche sono qui considerati alla luce di una recente (2012/13) indagine condotta in Italia su un campione rappresentativo (n = 1500) di psicologi iscritti all’ordine professionale. Ragioni interne alla psicologia (anzitutto, la crescita dimensionale della community) e di contesto sostengono l’esigenza di un piu stretto raccordo fra formazione e professione per la psicologia italiana. A fronte di questa esigenza, i risultati della ricerca mostrano un gap evidente fra attese e realta nella formazione accademica: sia di secondo livello (laurea magistrale) sia di terzo livello (scuole di specializzazione, master, dottorati di ricerca) sia relativa alle pratiche di accompagnamento dalla formazione alla professione (tirocini). Indicazioni per un’agenda finalizzata a creare maggiore sinergia fra professione e formazione in psicologia sono proposte in conclusione.
Objective: Despite the growing acknowledgement of the value of engaging patients in their health ... more Objective: Despite the growing acknowledgement of the value of engaging patients in their health care, the term “patient engagement” is at risk of becoming nothing more than a “hot buzz phrase,” as it lacks a shared definition and, consequently, shared guidelines for interventions. The aim of this study is to identify the main conceptualizations associated with the expression “patient engagement” within the current academic literature. In particular we highlight different disciplinary points of view and changes in its conceptualizations across the last 12 years. Methods: Five electronic databases were searched from 2002 to 2013 with no language restrictions (included MEDLINE; PsychINFO; CINAHL;Web of Science; and SCOPUS). A qualitative software-based thematic analysis was performed on papers dealing with the concept of patient engagement retrieved by a systematic review of the literature. Key Findings: Searches yielded 1020 articles, of which 259 studies fulfilled the inclusion crit...
Academic and managerial interest in patient engagement is rapidly earning attention and becoming ... more Academic and managerial interest in patient engagement is rapidly earning attention and becoming a necessary tool for researchers, clinicians and policymakers worldwide to manage the increasing burden of chronic conditions. The concept of patient engagement calls for a reframe of healthcare organizations' models and approaches to care. This also requires innovations in the direction of facilitating the exchanges between the patients and the healthcare. eHealth, namely the use of new communication technologies to provide healthcare, is proved to be proposable to innovate healthcare organizations and to improve exchanges between patients and health providers. However, little attention has been still devoted to how to best design eHealth tools in order to engage patients in their care. eHealth tools have to be appropriately designed according to the specific patients' unmet needs and priorities featuring the different phases of the engagement process. Basing on the Patient Engagement model and on the Positive Technology paradigm, we suggest a toolkit of phase-specific technological resources, highlighting their specific potentialities in fostering the patient engagement process.
Qualitative Research in Organizations and Management: An International Journal, 2012
PurposeThe purpose of this paper is to discuss the value of post‐modern psychosocial approaches t... more PurposeThe purpose of this paper is to discuss the value of post‐modern psychosocial approaches to studying knowledge and practice construction in health care organizations and settings (HCO&S) and the increasing ability of qualitative research to furnish a deeper, more ecological, and more usable understanding of the social construction of health knowledge and practices.Design/methodology/approachThe argument proposed in the paper is based on a critical literature review conducted on the Psychinfo, Scopus, PubMed and Web of Science databases.FindingsRecent years have seen cultural changes in the values and goals of healthcare interventions that are deeply reconfiguring HCO&S. These changes are reframing HCO&S action and are highlighting the importance of understanding and managing not only the “expert context” but also the “lay contexts” of healthcare interventions. In an attempt to deal with these emergent changes (and challenges), HCO&S are taking advantage of new insights mature...
Patients' lived experience of illness and health is receiving increased attention in the med... more Patients' lived experience of illness and health is receiving increased attention in the medical field. Understanding patients' perspective and experiences is an undoubted asset for efficient health interventions and improved clinical concordance. Patients' experiences of care and cure, however, are influenced by the cultural setting in which these experiences take place. This implies that health interventions should be "ecological" and attuned to the specific sociocultural context of the patients.
International Journal of Social Research Methodology, 2010
ABSTRACT In this paper we discuss the unique influences of ethics assessment procedures on compar... more ABSTRACT In this paper we discuss the unique influences of ethics assessment procedures on comparative qualitative research. These influences are particularly pronounced when researchers are from different disciplines and in different countries. Focusing on our experience conducting a study on the perceptions of young people regarding HIV/AIDS in two countries (Italy and Canada), we describe the impact of the ethics assessment procedures in our respective countries on recruitment, sampling and comparability of findings. We also raise issues related to differences in ethics assessment processes from a disciplinary perspective. We conclude by suggesting that our theory of technique approach, which focuses on studying how the choices made in research implementation influence the study findings, should be extended to include the impact of ethics assessment procedures.
The authors focus their analysis in this article on online focus groups (FGs), in an attempt to d... more The authors focus their analysis in this article on online focus groups (FGs), in an attempt to describe how the setting shapes the conversational features of the discussion and influences data construction. Starting from a review of current dominant viewpoints, they compare face-to-face discussion groups with different formats of online FGs about AIDS, from a discourse analysis perspective. They conducted 2 face-to-face FGs, 2 chats, 2 forums, and 2 forums+plus+chat involving 64 participants aged 18 to 25 and living in Italy. Their findings seem not only to confirm the hypothesis of a general difference between a face-to-face discussion setting and an Internet-mediated one but also reveal differences among the forms of online FG, in terms of both the thematic articulation of discourse and the conversational and relational characteristics of group exchange, suggesting that exchanges on HIV/AIDS are characterized by the setting. This characterization seems to be important for situati...
Is presenting a fiscal bonus as an income increase (a gain) the same as presenting it as a tax re... more Is presenting a fiscal bonus as an income increase (a gain) the same as presenting it as a tax rebate (a loss reduction)? This paper aims to answer this question with two studies. Study 1 is a survey carried out in Italy to explore citizens' perceptions of a fiscal reform introduced in 2005. It shows both effects imputable to the methods used to describe the bonus and differences between respondents belonging to different occupational groups. But it does not allow disentangling these factors. Study 2 aims to investigate whether and how (1) the frame used to describe a fiscal bonus and (2) taxpayers' occupational status, influence their evaluation of this tax reduction and the uses they intend to make of it. To this end, 252 participants belonging to different occupational groups were submitted to two between-subject framing conditions (the bonus being described as a reduced loss or as a gain). They were then asked to evaluate the bonus' importance for their personal weal...
... ci informano sulla difficoltà di approdare entro breve tempo ad un nuovo contesto di riferime... more ... ci informano sulla difficoltà di approdare entro breve tempo ad un nuovo contesto di riferimentostabile e prevedibile. Lasciamo alle analisi macro e di scenario il compito di approfondire il senso complessivo e futuribile del quadro, per concentrarci su inter-A. Claudio Bosio è ...
The study explores citizen/consumer's sentiment in Italy for the years 2006-2007. The data we... more The study explores citizen/consumer's sentiment in Italy for the years 2006-2007. The data were obtained from a quantitative/qualitative tracking survey conducted on social and consumer climates in Italy (source: GfK Eurisko). The results indicate that the upswing in sentiment that was seen up to mid-2007 was followed by a sharp downturn in the second half of the year. Economic forecasts/perceptions for the near future (2008) of Italy have been severely affected by this downturn. The reasons for the decline are ascribed by interviewees to two main issues: a) a perceived marked increase in consumer prices (especially food, petrol, utilities); b) a heightened sense of insecurity about Italy, motivated mainly by economic concerns (jobs, taxes, salaries/pensions). Despite the problems presented by the ongoing situation, a strongly reactive and proactive trend has been observed in the population at large. This trend emerges in two distinct ways: one points to a personal, private appr...
... Luigi Ferrari è docente di Psicologia Economica nell'Università di Milano-Bicocca. .... more ... Luigi Ferrari è docente di Psicologia Economica nell'Università di Milano-Bicocca. ... demoscopica nel nostro Pae-se: l'indagine sulle social issues è ancora ridotta e poco sistematica; quando essa viene realizzata, si preferisce una fruizione dei dati più pri-vata che pubblica ...
- In this paper we discuss the results of a research program that was aimed at analysing of the s... more - In this paper we discuss the results of a research program that was aimed at analysing of the situational context in which the interpersonal exchange has place the role in mediating the passage from the reception to the "use" of mass-media preventive information. The study consisted in 32 focus groups with young people (18-25 years old), on different topics related to health risks (HIV/AIDS, Alcool, smoking, light drugs), in 4 different situational contexts (face-to-face; on-line forum; on-line chat; on-line forum+chat). The study main evidences show that the different contexts of the exchange specifically influence the interpersonal "re-use" of mass-media preventive information. In particular the forum+chat seems to be the context that best orients the preventive message elaboration in the sense of a personal revision of one own's unsafe practices.Key words: health communication; social exchange; context of the exchange; Internet; qualitative research; focus groupParole chiave: comunicazione alla salute; scambio sociale; contesto di scambio; Internet; ricerca qualitativa; focus group
The present study seeks to analyse the predictive capacity of the Index of Consumer Sentiment (IC... more The present study seeks to analyse the predictive capacity of the Index of Consumer Sentiment (ICS) (a leading index in international market research) in Italy, before and after the global financial crisis. The analysis focuses on the period 2005–2013 and investigates the predictive power of the ICS with regard to two different outcomes: (1) the actual level of household consumption (considering both its absolute value as total spending and its quarterly variations) and (2) consumers' strategies (i.e. reducing their consumption, focusing on discounts and promotions, focusing on quality), both in general and in specific sectors (e.g. food, leisure, health). The study is based on a second-level analysis of data collected by the Italian Statistical Institute (ISTAT) and a tracking survey on Italian consumers' perceptions and strategic intentions (four waves per year, each consisting of 1,000 telephone interviews based on a structured questionnaire). The findings show that the I...
I rapporti fra formazione accademica e professioni psicologiche sono qui considerati alla luce di... more I rapporti fra formazione accademica e professioni psicologiche sono qui considerati alla luce di una recente (2012/13) indagine condotta in Italia su un campione rappresentativo (n = 1500) di psicologi iscritti all’ordine professionale. Ragioni interne alla psicologia (anzitutto, la crescita dimensionale della community) e di contesto sostengono l’esigenza di un piu stretto raccordo fra formazione e professione per la psicologia italiana. A fronte di questa esigenza, i risultati della ricerca mostrano un gap evidente fra attese e realta nella formazione accademica: sia di secondo livello (laurea magistrale) sia di terzo livello (scuole di specializzazione, master, dottorati di ricerca) sia relativa alle pratiche di accompagnamento dalla formazione alla professione (tirocini). Indicazioni per un’agenda finalizzata a creare maggiore sinergia fra professione e formazione in psicologia sono proposte in conclusione.
Objective: Despite the growing acknowledgement of the value of engaging patients in their health ... more Objective: Despite the growing acknowledgement of the value of engaging patients in their health care, the term “patient engagement” is at risk of becoming nothing more than a “hot buzz phrase,” as it lacks a shared definition and, consequently, shared guidelines for interventions. The aim of this study is to identify the main conceptualizations associated with the expression “patient engagement” within the current academic literature. In particular we highlight different disciplinary points of view and changes in its conceptualizations across the last 12 years. Methods: Five electronic databases were searched from 2002 to 2013 with no language restrictions (included MEDLINE; PsychINFO; CINAHL;Web of Science; and SCOPUS). A qualitative software-based thematic analysis was performed on papers dealing with the concept of patient engagement retrieved by a systematic review of the literature. Key Findings: Searches yielded 1020 articles, of which 259 studies fulfilled the inclusion crit...
Academic and managerial interest in patient engagement is rapidly earning attention and becoming ... more Academic and managerial interest in patient engagement is rapidly earning attention and becoming a necessary tool for researchers, clinicians and policymakers worldwide to manage the increasing burden of chronic conditions. The concept of patient engagement calls for a reframe of healthcare organizations' models and approaches to care. This also requires innovations in the direction of facilitating the exchanges between the patients and the healthcare. eHealth, namely the use of new communication technologies to provide healthcare, is proved to be proposable to innovate healthcare organizations and to improve exchanges between patients and health providers. However, little attention has been still devoted to how to best design eHealth tools in order to engage patients in their care. eHealth tools have to be appropriately designed according to the specific patients' unmet needs and priorities featuring the different phases of the engagement process. Basing on the Patient Engagement model and on the Positive Technology paradigm, we suggest a toolkit of phase-specific technological resources, highlighting their specific potentialities in fostering the patient engagement process.
Qualitative Research in Organizations and Management: An International Journal, 2012
PurposeThe purpose of this paper is to discuss the value of post‐modern psychosocial approaches t... more PurposeThe purpose of this paper is to discuss the value of post‐modern psychosocial approaches to studying knowledge and practice construction in health care organizations and settings (HCO&S) and the increasing ability of qualitative research to furnish a deeper, more ecological, and more usable understanding of the social construction of health knowledge and practices.Design/methodology/approachThe argument proposed in the paper is based on a critical literature review conducted on the Psychinfo, Scopus, PubMed and Web of Science databases.FindingsRecent years have seen cultural changes in the values and goals of healthcare interventions that are deeply reconfiguring HCO&S. These changes are reframing HCO&S action and are highlighting the importance of understanding and managing not only the “expert context” but also the “lay contexts” of healthcare interventions. In an attempt to deal with these emergent changes (and challenges), HCO&S are taking advantage of new insights mature...
Patients' lived experience of illness and health is receiving increased attention in the med... more Patients' lived experience of illness and health is receiving increased attention in the medical field. Understanding patients' perspective and experiences is an undoubted asset for efficient health interventions and improved clinical concordance. Patients' experiences of care and cure, however, are influenced by the cultural setting in which these experiences take place. This implies that health interventions should be "ecological" and attuned to the specific sociocultural context of the patients.
International Journal of Social Research Methodology, 2010
ABSTRACT In this paper we discuss the unique influences of ethics assessment procedures on compar... more ABSTRACT In this paper we discuss the unique influences of ethics assessment procedures on comparative qualitative research. These influences are particularly pronounced when researchers are from different disciplines and in different countries. Focusing on our experience conducting a study on the perceptions of young people regarding HIV/AIDS in two countries (Italy and Canada), we describe the impact of the ethics assessment procedures in our respective countries on recruitment, sampling and comparability of findings. We also raise issues related to differences in ethics assessment processes from a disciplinary perspective. We conclude by suggesting that our theory of technique approach, which focuses on studying how the choices made in research implementation influence the study findings, should be extended to include the impact of ethics assessment procedures.
The authors focus their analysis in this article on online focus groups (FGs), in an attempt to d... more The authors focus their analysis in this article on online focus groups (FGs), in an attempt to describe how the setting shapes the conversational features of the discussion and influences data construction. Starting from a review of current dominant viewpoints, they compare face-to-face discussion groups with different formats of online FGs about AIDS, from a discourse analysis perspective. They conducted 2 face-to-face FGs, 2 chats, 2 forums, and 2 forums+plus+chat involving 64 participants aged 18 to 25 and living in Italy. Their findings seem not only to confirm the hypothesis of a general difference between a face-to-face discussion setting and an Internet-mediated one but also reveal differences among the forms of online FG, in terms of both the thematic articulation of discourse and the conversational and relational characteristics of group exchange, suggesting that exchanges on HIV/AIDS are characterized by the setting. This characterization seems to be important for situati...
Is presenting a fiscal bonus as an income increase (a gain) the same as presenting it as a tax re... more Is presenting a fiscal bonus as an income increase (a gain) the same as presenting it as a tax rebate (a loss reduction)? This paper aims to answer this question with two studies. Study 1 is a survey carried out in Italy to explore citizens' perceptions of a fiscal reform introduced in 2005. It shows both effects imputable to the methods used to describe the bonus and differences between respondents belonging to different occupational groups. But it does not allow disentangling these factors. Study 2 aims to investigate whether and how (1) the frame used to describe a fiscal bonus and (2) taxpayers' occupational status, influence their evaluation of this tax reduction and the uses they intend to make of it. To this end, 252 participants belonging to different occupational groups were submitted to two between-subject framing conditions (the bonus being described as a reduced loss or as a gain). They were then asked to evaluate the bonus' importance for their personal weal...
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