In our rapidly changing environment, both profit and non-profit organizations confront an increas... more In our rapidly changing environment, both profit and non-profit organizations confront an increasing demand for technological, economic, and social innovation. In response to this demand, organizations are taking on the role of “change agents” by transforming existing practices into innovative action. Libraries, as centers that accumulate and disperse knowledge, can support these organizations in their “change agent” roles. This paper delineates the way public libraries can help organizations meet the increasing need for external information associated with innovation. Policy issues concerned with efficient information transfer to user organizationss are specified, and two concrete examples of information transfer systems are described. In order to best utilize existing knowledge,personal-professional assistance in selecting potentially innovative,impersonal written materials is recommended.
Journal of Health Organisation and Management, May 22, 2009
PurposeThe purpose of this paper is to apply the image theory to the hospital context in order to... more PurposeThe purpose of this paper is to apply the image theory to the hospital context in order to add a perspective into the known complex relationship between physicians and hospital managers. This insight can enrich current intervention schemes used in health care to facilitate organisational change.Design/methodology/approachIn this paper, the image theory of Alexander et al. on the known complex intergroup context of physicians and hospital managers is applied. The theory is operationalised in relative status, power, and goal incompatibility.FindingsThe data show the three variables are highly relevant and representative. Hospital managers see physicians as higher in professional status and power, and having different goals. Physicians see hospital managers to have higher power, lower status, and different goals. The study validates the applicability of the image theory in the Dutch hospital context. This results in a questionnaire suitable for performing a quick scan on the strength and direction of intergroup stereotyping within hospital organisations.Originality/valueData from the questionnaire give the opportunity to have insight in the way physicians and hospital managers perceive each other. This insight helps to focus attention on bottlenecks and possibilities in enhancing the co‐operation between physicians and hospital managers. Research on the relationship between physicians and hospital managers is scarce and mostly of a qualitative nature. This paper is executed in both qualitative and quantitative way, which enables us to empirically and statistically validate the data. The resulting questionnaire is applicable on an organisational intergroup level, while the focus in the extant literature is mostly on the interpersonal or intragroup level.
Effective lean adoption requires running Kaizen events (KE) effectively. Yet, the behavioural ten... more Effective lean adoption requires running Kaizen events (KE) effectively. Yet, the behavioural tendencies of each of the team members involved in such events often hamper KE outcomes. This longitudinal study examines whether team members’ awareness of their own and team members’ problem-solving styles impacts KE effectiveness. After a survey about these styles, we video-filmed two events of nine kaizen teams: One prior to and the other after a team workshop intervention that boosted members’ awareness of these tendencies. Our finding is that being aware of one’s own and team members’ problem-solving styles has an impact on KE effectiveness and behaviours.
In our rapidly changing environment, both profit and non-profit organizations confront an increas... more In our rapidly changing environment, both profit and non-profit organizations confront an increasing demand for technological, economic, and social innovation. In response to this demand, organizations are taking on the role of “change agents” by transforming existing practices into innovative action. Libraries, as centers that accumulate and disperse knowledge, can support these organizations in their “change agent” roles. This paper delineates the way public libraries can help organizations meet the increasing need for external information associated with innovation. Policy issues concerned with efficient information transfer to user organizationss are specified, and two concrete examples of information transfer systems are described. In order to best utilize existing knowledge,personal-professional assistance in selecting potentially innovative,impersonal written materials is recommended.
Journal of Health Organisation and Management, May 22, 2009
PurposeThe purpose of this paper is to apply the image theory to the hospital context in order to... more PurposeThe purpose of this paper is to apply the image theory to the hospital context in order to add a perspective into the known complex relationship between physicians and hospital managers. This insight can enrich current intervention schemes used in health care to facilitate organisational change.Design/methodology/approachIn this paper, the image theory of Alexander et al. on the known complex intergroup context of physicians and hospital managers is applied. The theory is operationalised in relative status, power, and goal incompatibility.FindingsThe data show the three variables are highly relevant and representative. Hospital managers see physicians as higher in professional status and power, and having different goals. Physicians see hospital managers to have higher power, lower status, and different goals. The study validates the applicability of the image theory in the Dutch hospital context. This results in a questionnaire suitable for performing a quick scan on the strength and direction of intergroup stereotyping within hospital organisations.Originality/valueData from the questionnaire give the opportunity to have insight in the way physicians and hospital managers perceive each other. This insight helps to focus attention on bottlenecks and possibilities in enhancing the co‐operation between physicians and hospital managers. Research on the relationship between physicians and hospital managers is scarce and mostly of a qualitative nature. This paper is executed in both qualitative and quantitative way, which enables us to empirically and statistically validate the data. The resulting questionnaire is applicable on an organisational intergroup level, while the focus in the extant literature is mostly on the interpersonal or intragroup level.
Effective lean adoption requires running Kaizen events (KE) effectively. Yet, the behavioural ten... more Effective lean adoption requires running Kaizen events (KE) effectively. Yet, the behavioural tendencies of each of the team members involved in such events often hamper KE outcomes. This longitudinal study examines whether team members’ awareness of their own and team members’ problem-solving styles impacts KE effectiveness. After a survey about these styles, we video-filmed two events of nine kaizen teams: One prior to and the other after a team workshop intervention that boosted members’ awareness of these tendencies. Our finding is that being aware of one’s own and team members’ problem-solving styles has an impact on KE effectiveness and behaviours.
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Papers by Celeste Wilderom