Lean and Six Sigma are business improvement methodologies that have been applied successfully in ... more Lean and Six Sigma are business improvement methodologies that have been applied successfully in many industrial contexts, at first in manufacturing environment and more recently in service and transactional applications. The aim of this paper is to provide an overview of the Lean and Six Sigma framework in the context of organisational development. The objective is to review how the application of concepts like Critical To Quality and Data Driven Management can improve organisational performance. The main emphasis is not on the methodology itself but on its philosophy, and how a company can benefit from a Lean and Six Sigma approach in the development of an organisational ecosystem allowing the company strategy to be consistently executed.
MR PORTER is a website which sells luxury clothes for men on-line. The purpose of this paper is t... more MR PORTER is a website which sells luxury clothes for men on-line. The purpose of this paper is to analyse it using WebQual, the Web Content Accessibility Guidelines, and the E-Commerce operations with the Value Creation Model by Amit and Zott (2001), providing an brief overview of the supply chain setup.
What leadership and strategic change capabilities are needed to manage through turbulent economic... more What leadership and strategic change capabilities are needed to manage through turbulent economic times? Firstly, there is the need of a leadership style that empowers the organisation, listens, executes swiftly and has constant focus to develop highly capable people. These leaders need to emotionally engage the entire organisation and act as facilitators. Secondly, in today’s environment, it is essential to revalue the role of middle management as one of strategic value. Leaders and middle managers need to embrace change as an interactive process, carefully balancing between operational and strategical activities. Thirdly, there is the need to see execution as an essential leadership skill. Far too many strategic initiatives do not deliver what promised.
This paper provides an overview of Business Process Outsourcing (BPO) and Offshoring practices, h... more This paper provides an overview of Business Process Outsourcing (BPO) and Offshoring practices, highlighting opportunities and drivers as well as risks and mitigation strategies. The paper review how BPO can contribute to the improvement of Supply Chain performance, reducing costs and providing access to talents and innovation. However, it also presents the significant risks that need to be managed proactively, through the selection of the right business models, metrics and an adequate process management framework.
Lean and Six Sigma are business improvement methodologies that have been applied successfully in ... more Lean and Six Sigma are business improvement methodologies that have been applied successfully in many industrial contexts, at first in manufacturing environment and more recently in service and transactional applications. The aim of this paper is to provide an overview of the Lean and Six Sigma framework in the context of organisational development. The objective is to review how the application of concepts like Critical To Quality and Data Driven Management can improve organisational performance. The main emphasis is not on the methodology itself but on its philosophy, and how a company can benefit from a Lean and Six Sigma approach in the development of an organisational ecosystem allowing the company strategy to be consistently executed.
MR PORTER is a website which sells luxury clothes for men on-line. The purpose of this paper is t... more MR PORTER is a website which sells luxury clothes for men on-line. The purpose of this paper is to analyse it using WebQual, the Web Content Accessibility Guidelines, and the E-Commerce operations with the Value Creation Model by Amit and Zott (2001), providing an brief overview of the supply chain setup.
What leadership and strategic change capabilities are needed to manage through turbulent economic... more What leadership and strategic change capabilities are needed to manage through turbulent economic times? Firstly, there is the need of a leadership style that empowers the organisation, listens, executes swiftly and has constant focus to develop highly capable people. These leaders need to emotionally engage the entire organisation and act as facilitators. Secondly, in today’s environment, it is essential to revalue the role of middle management as one of strategic value. Leaders and middle managers need to embrace change as an interactive process, carefully balancing between operational and strategical activities. Thirdly, there is the need to see execution as an essential leadership skill. Far too many strategic initiatives do not deliver what promised.
This paper provides an overview of Business Process Outsourcing (BPO) and Offshoring practices, h... more This paper provides an overview of Business Process Outsourcing (BPO) and Offshoring practices, highlighting opportunities and drivers as well as risks and mitigation strategies. The paper review how BPO can contribute to the improvement of Supply Chain performance, reducing costs and providing access to talents and innovation. However, it also presents the significant risks that need to be managed proactively, through the selection of the right business models, metrics and an adequate process management framework.
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Papers by Danilo De Rossi