This study aims to validate and confirm a structural equation modeling (hypothesized model) of or... more This study aims to validate and confirm a structural equation modeling (hypothesized model) of organizational citizenship behavior from Islamic perspective (OCBIP) practices in Indonesian state Islamic higher education institutions. This study employed a quantitative survey method to collect the data from 450 academic staff of six States Islamic Higher Education Institutions across Indonesia using a five-point organizational citizenship behavior scale based on Islamic perspective. A descriptive analysis technique was performed to comprehend the respondents view on the practice of underlying factor, followed by the application of confirmatory factor analysis and full-fledge SEM. The study’s findings exhibited that the academic staff in the sampled higher institutions of learning had high inclination and passion for practicing OCBIP in their respective working place. Results also showed a high degree of OCBIP practices by academic staff in selected higher education institutions. Theor...
Employees’ perception of their job and organization is believed to influence service quality (SQ)... more Employees’ perception of their job and organization is believed to influence service quality (SQ). Hence, this study aims to integrate a mediating and moderating model to improve SQ through job involvement (JI), job satisfaction (JS), and organizational commitment (OC), and investigate how that model incorporating JI, JS, and OC can improve SQ in higher education contexts in developing countries. This study applied a conceptual integration between employees who provide the service and customer-perceived service quality. Data collection from the respondents was performed using a two-sample research design and two sets of questionnaires. The academic staff (296 responses) and their students (1480 responses) formed the study’s sample size. Structural Equation Modelling (SEM) was used to analyze the collected data. The data analysis showed a significant impact of JS on OC and SQ (i.e., the quality of lectures they received in the classroom that shaped their learning experiences). OC sig...
International Journal of Evaluation and Research in Education (IJERE)
This study investigated the validity of quality culture (QC) and excellent work culture (EWC) con... more This study investigated the validity of quality culture (QC) and excellent work culture (EWC) constructs, and their effects on academic staff performance (ASP) mediated by EWC in selected West Malaysian higher education institutions (HEIs). The study included 1,068 faculty members from eight HEIs. The findings showed that QC construct is represented by nine separate elements, whereas two factors index both ASP and EWC. Moreover, the findings established evidence of construct reliability and validity in relation to the elements comprised the three constructs. The findings indicated that quality culture and excellent work culture have direct impact on ASP. The findings also showed that excellent work culture exhibits indirect causal effect on academic staff performance. This empirical study analyzed the mediating effect of EWC on ASP, which has not been extensively examined in the context of Malaysian HEIs.
The relationship between participatory decision-making (PDM) and job satisfaction (JS) has attrac... more The relationship between participatory decision-making (PDM) and job satisfaction (JS) has attracted the attention of researchers not only in the field of business industries but also education sector. However, the issue has not been given noteworthy priority in educational administration research let alone in Islamic tertiary institution context. Thus, the purpose of this study is threefold: 1) to validate the psychometric properties of administrative staff’s PDM and JS constructs, 2) to examine the degree of influence of administrative staff’s PDM on their JS, and 3) test the moderating role of staff’s working experience on the influence of PDM on JS. Using a quantitative survey approach, data were collected from 255 administrative staff working in different faculties, divisions, and centers of International Islamic University Malaysia (IIUM). The study employed co-variance-based SEM by using AMOS version 24 in order to achieve the objectives. First, Confirmatory Factor Analysis (...
This paper explored the practice of educational strategic leadership (ESLP) among selected leader... more This paper explored the practice of educational strategic leadership (ESLP) among selected leaders of Malaysian risky schools, with the aim of developing, validating, and confirming a hypothesised structural model for leaders’ ESLP. Data were collected from 472 school leaders of 141 risky secondary schools across Malaysia using a set of five-point rating scales as the research instrument. For data analysis, the study used descriptive statistics, confirmatory factor analysis, and full-fledged SEM. The findings revealed that Malaysian risky schools’ leaders had a high proclivity and inclination to practice educational strategic leadership (ESLP) at work and reported high levels of ESLP. Strategic orientation, strategic translation, strategic intervention, strategic alignment, strategic competencies, restlessness, absorptive capacity, adaptive capacity, and wisdom were among the nine practices of educational strategic leadership identified in the survey responses. SEM procedures were u...
The study attempts to empirically test the validity of the 4-factor structure of teacher attribut... more The study attempts to empirically test the validity of the 4-factor structure of teacher attributes in infusing manners (adab) in classroom (iMIS). The Teacher Attributes Scale (TAS) was proposed which consisted of four latent variables namely: self-efficacy, values, Islamic work ethics and organizational commitment. The samples of 814 Muslim teachers of public primary schools in six provinces of Southern Thailand were selected by using simple random sampling. The survey instrument was administratered. Principle Components Analysis (PCA) and Confirmatory Factor Analysis (CFA) were applied to arrive at the conclusions. The results of the study supported that the four factor model were generated by the data collected and the scales exhibited acceptable psychometric properties. Implications of the results are discussed.
This book is on the practices of strategic leadership among Malaysian Vocational Colleges academi... more This book is on the practices of strategic leadership among Malaysian Vocational Colleges academic leaders. Besides that, this book also suggests what aspects of strategic leadership are determinants for peak or successful education in these particular colleges in Malaysian context. This book is an inevitable text book for both professional and academics who wish to explore more on the principles and practices of strategic leadership in vocational colleges and how it influence the successful education.
The synergy of academic affiliation between postgraduate student and her research supervisor was ... more The synergy of academic affiliation between postgraduate student and her research supervisor was able to initiate and generate new and contemporary knowledge that will definitely enrich the relevant literature. Therefor this book is generated purely due to the contemporary knowledge that it contains.
Global Prominence (eighth shift), comprising internationalization and education mobility, is cons... more Global Prominence (eighth shift), comprising internationalization and education mobility, is considered as one of the supreme key result areas (KRAs) in the Malaysian Higher Education Blueprint 2015-2025 goals. This paper focused and discusses about Education Mobility as one of the KRAs that will generate a driving force for the coexistence, development and sustainability for higher education institutions in 2020s from an academic perspective. The discussion starts with the introduction of several education management related theories such as educational strategic management theories, education internationalization theories, education mobility theories, education development theories and higher education institutions sustainability theories. Next, the paper introduces and discusses the application of those theories in International Islamic University Malaysia (IIUM) long term strategic planning. The paper ends with suggestions and recommendations for improvement of IIUM’s strategic ...
The purpose of this study is to explore the relationship between Balanced Scorecard initiatives (... more The purpose of this study is to explore the relationship between Balanced Scorecard initiatives (BSCI) and organizational climate on the sustainability of higher education institutions. A sample of 272 top administrators at eight selected public universities in Malaysia was selected based on purposive sampling. A full-fledged Structural Equation Modeling Software Analysis of Moment Structures version 20.0 was used as statistical analysis technique in examining the psychometric properties, testing the hypothesis of Balanced Scorecard initiatives, organizational climate on the Sustainability of Malaysian higher education institutions (SMHEI) variables. Using a comprehensive Balanced Scorecard Initiatives theory this paper argues that Balanced Scorecard Initiatives provide a systemic strategy for the achievement of sustainability in Malaysian higher education institutions. The findings reveal that organizational climate has no relationship with sustainability and therefore consistent w...
Most studies on the hotel industry deal with customer satisfaction and service quality in general... more Most studies on the hotel industry deal with customer satisfaction and service quality in general. However, this study focuses on encounter satisfaction during the check-in process at three-star hotels in Peninsular Malaysia. The objectives of the study are to examine the ten dimensions of perceptual filters (PF) of the service process that directly atlect guests encounter satisfaction (GEST) at the check-in process and to evaluate whether these PF components are indirectly affecting GEST through mediators referred to as situational descriptors (SD) of the service process. In addition, this study develops and examines a hypothesized model for any causal relationships. The Seven-point Likert scale survey instrument is used to collect data from 1,250 guests from thirty-five selected three-star hotels and the SPSS version 11.5 software is used to compute descripti\.e statistics, carry out factor analyses and reliability testing. AMOS -1.0 ih crnploycd for confirmatory factor analysis (...
Journal of the International Institute of Islamic Thought and Civilization, 2018
The main purpose of the study is to investigate and determine the underlying factors/constructs o... more The main purpose of the study is to investigate and determine the underlying factors/constructs of organizational capabilities, personal characteristics of higher education institution administrators and to determine the elements of successful internationalization of higher education institutions in Bangladesh. One thousand and one hundred (1,100) academic leaders were sampled based on two stage multi-stage cluster sampling method. A total of 358 survey questionnaires were successfully returned which were analyzed by SEM statistical tools. The Confirmatory Factor Analysis results showed that organizational capabilities was represented by four distinct factors, personal characteristics represented by three factors, while successful internationalization represented by three factors. The findings implicates the importance of strategic leadership elements endeavors to be focused among the university academic leaders in Bangladesh. The study is considered pertinent particularly in enhanc...
The main purpose of the study is to explore, conceptualizing and validating the Malaysian Vocatio... more The main purpose of the study is to explore, conceptualizing and validating the Malaysian Vocational College Leaders’ Strategic Leadership Inventory (MVCLSLI). The study employed a survey approach, and the data were collected using adapted five-point Likert scale survey questionnaire. Data were collected from 65 vocational colleges throughout Malaysia. A total of 500 school leaders (208 males and 209 females) participated in the study. The data were analyzed using descriptive statistics, and Structural Equation Modeling. The findings of the study revealed that the Malaysian Vocational College leaders possess high-level of strategic leadership practices. It also indicated that the Malaysian Vocational College leaders possessed seven out of nine characteristics of strategic leadership. Thus, MVCLSLI constitutes a seven-factor model comprised strategic orientation, strategic alignment, strategic intervention, restlessness, absorptive capacity, adaptive capacity, and wisdom. This presen...
This study aims to validate and confirm a structural equation modeling (hypothesized model) of or... more This study aims to validate and confirm a structural equation modeling (hypothesized model) of organizational citizenship behavior from Islamic perspective (OCBIP) practices in Indonesian state Islamic higher education institutions. This study employed a quantitative survey method to collect the data from 450 academic staff of six States Islamic Higher Education Institutions across Indonesia using a five-point organizational citizenship behavior scale based on Islamic perspective. A descriptive analysis technique was performed to comprehend the respondents view on the practice of underlying factor, followed by the application of confirmatory factor analysis and full-fledge SEM. The study’s findings exhibited that the academic staff in the sampled higher institutions of learning had high inclination and passion for practicing OCBIP in their respective working place. Results also showed a high degree of OCBIP practices by academic staff in selected higher education institutions. Theor...
Employees’ perception of their job and organization is believed to influence service quality (SQ)... more Employees’ perception of their job and organization is believed to influence service quality (SQ). Hence, this study aims to integrate a mediating and moderating model to improve SQ through job involvement (JI), job satisfaction (JS), and organizational commitment (OC), and investigate how that model incorporating JI, JS, and OC can improve SQ in higher education contexts in developing countries. This study applied a conceptual integration between employees who provide the service and customer-perceived service quality. Data collection from the respondents was performed using a two-sample research design and two sets of questionnaires. The academic staff (296 responses) and their students (1480 responses) formed the study’s sample size. Structural Equation Modelling (SEM) was used to analyze the collected data. The data analysis showed a significant impact of JS on OC and SQ (i.e., the quality of lectures they received in the classroom that shaped their learning experiences). OC sig...
International Journal of Evaluation and Research in Education (IJERE)
This study investigated the validity of quality culture (QC) and excellent work culture (EWC) con... more This study investigated the validity of quality culture (QC) and excellent work culture (EWC) constructs, and their effects on academic staff performance (ASP) mediated by EWC in selected West Malaysian higher education institutions (HEIs). The study included 1,068 faculty members from eight HEIs. The findings showed that QC construct is represented by nine separate elements, whereas two factors index both ASP and EWC. Moreover, the findings established evidence of construct reliability and validity in relation to the elements comprised the three constructs. The findings indicated that quality culture and excellent work culture have direct impact on ASP. The findings also showed that excellent work culture exhibits indirect causal effect on academic staff performance. This empirical study analyzed the mediating effect of EWC on ASP, which has not been extensively examined in the context of Malaysian HEIs.
The relationship between participatory decision-making (PDM) and job satisfaction (JS) has attrac... more The relationship between participatory decision-making (PDM) and job satisfaction (JS) has attracted the attention of researchers not only in the field of business industries but also education sector. However, the issue has not been given noteworthy priority in educational administration research let alone in Islamic tertiary institution context. Thus, the purpose of this study is threefold: 1) to validate the psychometric properties of administrative staff’s PDM and JS constructs, 2) to examine the degree of influence of administrative staff’s PDM on their JS, and 3) test the moderating role of staff’s working experience on the influence of PDM on JS. Using a quantitative survey approach, data were collected from 255 administrative staff working in different faculties, divisions, and centers of International Islamic University Malaysia (IIUM). The study employed co-variance-based SEM by using AMOS version 24 in order to achieve the objectives. First, Confirmatory Factor Analysis (...
This paper explored the practice of educational strategic leadership (ESLP) among selected leader... more This paper explored the practice of educational strategic leadership (ESLP) among selected leaders of Malaysian risky schools, with the aim of developing, validating, and confirming a hypothesised structural model for leaders’ ESLP. Data were collected from 472 school leaders of 141 risky secondary schools across Malaysia using a set of five-point rating scales as the research instrument. For data analysis, the study used descriptive statistics, confirmatory factor analysis, and full-fledged SEM. The findings revealed that Malaysian risky schools’ leaders had a high proclivity and inclination to practice educational strategic leadership (ESLP) at work and reported high levels of ESLP. Strategic orientation, strategic translation, strategic intervention, strategic alignment, strategic competencies, restlessness, absorptive capacity, adaptive capacity, and wisdom were among the nine practices of educational strategic leadership identified in the survey responses. SEM procedures were u...
The study attempts to empirically test the validity of the 4-factor structure of teacher attribut... more The study attempts to empirically test the validity of the 4-factor structure of teacher attributes in infusing manners (adab) in classroom (iMIS). The Teacher Attributes Scale (TAS) was proposed which consisted of four latent variables namely: self-efficacy, values, Islamic work ethics and organizational commitment. The samples of 814 Muslim teachers of public primary schools in six provinces of Southern Thailand were selected by using simple random sampling. The survey instrument was administratered. Principle Components Analysis (PCA) and Confirmatory Factor Analysis (CFA) were applied to arrive at the conclusions. The results of the study supported that the four factor model were generated by the data collected and the scales exhibited acceptable psychometric properties. Implications of the results are discussed.
This book is on the practices of strategic leadership among Malaysian Vocational Colleges academi... more This book is on the practices of strategic leadership among Malaysian Vocational Colleges academic leaders. Besides that, this book also suggests what aspects of strategic leadership are determinants for peak or successful education in these particular colleges in Malaysian context. This book is an inevitable text book for both professional and academics who wish to explore more on the principles and practices of strategic leadership in vocational colleges and how it influence the successful education.
The synergy of academic affiliation between postgraduate student and her research supervisor was ... more The synergy of academic affiliation between postgraduate student and her research supervisor was able to initiate and generate new and contemporary knowledge that will definitely enrich the relevant literature. Therefor this book is generated purely due to the contemporary knowledge that it contains.
Global Prominence (eighth shift), comprising internationalization and education mobility, is cons... more Global Prominence (eighth shift), comprising internationalization and education mobility, is considered as one of the supreme key result areas (KRAs) in the Malaysian Higher Education Blueprint 2015-2025 goals. This paper focused and discusses about Education Mobility as one of the KRAs that will generate a driving force for the coexistence, development and sustainability for higher education institutions in 2020s from an academic perspective. The discussion starts with the introduction of several education management related theories such as educational strategic management theories, education internationalization theories, education mobility theories, education development theories and higher education institutions sustainability theories. Next, the paper introduces and discusses the application of those theories in International Islamic University Malaysia (IIUM) long term strategic planning. The paper ends with suggestions and recommendations for improvement of IIUM’s strategic ...
The purpose of this study is to explore the relationship between Balanced Scorecard initiatives (... more The purpose of this study is to explore the relationship between Balanced Scorecard initiatives (BSCI) and organizational climate on the sustainability of higher education institutions. A sample of 272 top administrators at eight selected public universities in Malaysia was selected based on purposive sampling. A full-fledged Structural Equation Modeling Software Analysis of Moment Structures version 20.0 was used as statistical analysis technique in examining the psychometric properties, testing the hypothesis of Balanced Scorecard initiatives, organizational climate on the Sustainability of Malaysian higher education institutions (SMHEI) variables. Using a comprehensive Balanced Scorecard Initiatives theory this paper argues that Balanced Scorecard Initiatives provide a systemic strategy for the achievement of sustainability in Malaysian higher education institutions. The findings reveal that organizational climate has no relationship with sustainability and therefore consistent w...
Most studies on the hotel industry deal with customer satisfaction and service quality in general... more Most studies on the hotel industry deal with customer satisfaction and service quality in general. However, this study focuses on encounter satisfaction during the check-in process at three-star hotels in Peninsular Malaysia. The objectives of the study are to examine the ten dimensions of perceptual filters (PF) of the service process that directly atlect guests encounter satisfaction (GEST) at the check-in process and to evaluate whether these PF components are indirectly affecting GEST through mediators referred to as situational descriptors (SD) of the service process. In addition, this study develops and examines a hypothesized model for any causal relationships. The Seven-point Likert scale survey instrument is used to collect data from 1,250 guests from thirty-five selected three-star hotels and the SPSS version 11.5 software is used to compute descripti\.e statistics, carry out factor analyses and reliability testing. AMOS -1.0 ih crnploycd for confirmatory factor analysis (...
Journal of the International Institute of Islamic Thought and Civilization, 2018
The main purpose of the study is to investigate and determine the underlying factors/constructs o... more The main purpose of the study is to investigate and determine the underlying factors/constructs of organizational capabilities, personal characteristics of higher education institution administrators and to determine the elements of successful internationalization of higher education institutions in Bangladesh. One thousand and one hundred (1,100) academic leaders were sampled based on two stage multi-stage cluster sampling method. A total of 358 survey questionnaires were successfully returned which were analyzed by SEM statistical tools. The Confirmatory Factor Analysis results showed that organizational capabilities was represented by four distinct factors, personal characteristics represented by three factors, while successful internationalization represented by three factors. The findings implicates the importance of strategic leadership elements endeavors to be focused among the university academic leaders in Bangladesh. The study is considered pertinent particularly in enhanc...
The main purpose of the study is to explore, conceptualizing and validating the Malaysian Vocatio... more The main purpose of the study is to explore, conceptualizing and validating the Malaysian Vocational College Leaders’ Strategic Leadership Inventory (MVCLSLI). The study employed a survey approach, and the data were collected using adapted five-point Likert scale survey questionnaire. Data were collected from 65 vocational colleges throughout Malaysia. A total of 500 school leaders (208 males and 209 females) participated in the study. The data were analyzed using descriptive statistics, and Structural Equation Modeling. The findings of the study revealed that the Malaysian Vocational College leaders possess high-level of strategic leadership practices. It also indicated that the Malaysian Vocational College leaders possessed seven out of nine characteristics of strategic leadership. Thus, MVCLSLI constitutes a seven-factor model comprised strategic orientation, strategic alignment, strategic intervention, restlessness, absorptive capacity, adaptive capacity, and wisdom. This presen...
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